Reflection On Hotel Management

I have successfully completed my YTL International College of Hotel Management’s first industrial placement from 28th November 2016 till 19th February 2017 at The Majestic Malacca, Malaysia, which located at Malacca, Bunga Raya street way. During my training in these 3 months, I have learnt to deal with human resource department, Mr Haris. Therefore, in this assignment, I am required to discuss the reflections of human resource department pratices during my industrial placement at The Majestic Malacca.

Human resource plays an important role in every business. This department is concerned with the activities that relates to overall employees of an organization such as, hiring, training, compensation, labour relations, coordinating employee

Now, I will discuss some of the example of human resource involved in the hospitality business. First of all, which is the commitment between organization and the employee. A business required employees to demonstrate their commitment to their job duties, for this result, human resource need to take responsible fulfill the employees needs and inspire them by providing training opportunities and performance evaluations to achieve the business goal together (Ruth Mayew, 2017). Next, ethical coherence in human resource management is also essential to the business. Human resource must understand on what the organization needs as well as the abilities of employees. If the hotel is planning to launch a new concept of cuisine in the restaurant, Kristang cuisine as example, then human resource has to focus on hiring employees who are knowledgeable and familiar with the product. Lastly, human resource must able to be

This may brings a lot of issues that can hold back the business. It might impact negatively to other employees or may cause the business in many unnecessary expenses if hiring the wrong person. However, the business will heading in a positive direction by hiring the right person. By this reason, human resource must have a good communication with the department manager and consider the impact throughout the hiring process (Nicole Le Maire, 2017). Furthermore, when hiring a new employee it means that a new relationship is starting since employer and employee often work closely with each other. Having a good relationships in workplace is vital to business success (Erin Schreiner, 2017). Additionally, in this statement, its not only refer to the importance of communication of the frontline such as front office, doorman, food and beverage only, but also the back office department like housekeeping, finance, maintainance, IT, sales and marketing. Finance and human resource department as example, nowadays technology is everywhere, thereby both of these departments are now using technology to communicate rather than using a phone. For example, human resource will verify the over time hour and attendance of every employees in the hotel and then key it into system and the result will be shown in finance department system for them to