2.0 TOURISM Tourism refers to those activities related to traveling and staying outside their normal environment for leisure time, business and other purposes. Tourism is the dynamic and modest industry that needs to accept the continue change according to the customer change its needs and desire. 2.1 Type of Tourist: International and Domestic Tourist There were different types of tourist known documented depend on length of stay, form of transport, distance travel, reason for travelling and
and sub sector of global tourism and hospitality The tourism industry is one of the largest economy and global successful income that bring country become rise in GDP. Moreover, tourism industry shows how to promote government and private sector. According to Global travel and tourism industry - Statistics & Facts claims that International tourist arrivals have been rising number from 528 million in 2005 to 1.19 billion in 2015. The hospitality industry makes for tourism market that serve good service
are million words to describe the term of hospitality in this stage. Many people have tried to explain it in different ways. Basically, hospitality industry is the act of the sympathy in looking after and serving convenience to customers, which mainly focus on different departments (“Introduction to hospitality”,2013). The hospitality industry can be classified in three different sectors that are events management, food and beverage and travel and tourism (Reynolds, n.d.). Therefore, each sector has
Loyalty research within tourism and hospitality industry is still an emerging field due to different model, focus and construct been applied in the certain research (McKercher, Denizci-Guillet & Ng, 2012). In this competitive era, consumer loyalty has become a significant component in airline
considered to be the most important component of job satisfaction, although this has not been found to be true. Employees are more concerned with work in an environment they enjoy. Job can be influenced by variety of factors like quality of one’s relationship with the supervisor, quality of physical environment in which one works and the degree of fulfillment in one’s work. Positive attitudes towards job are equivalent to job satisfaction where-as negative attitudes towards job have been
internship would mainly be of applying the theory learnt to actual work and ultimately getting a first-hand experience of work in the industry which ultimately leads to a sound knowledge of the industry. Students’ expectations versus reality Internship is important and has been noted to be highly essential for undergraduate students in the tourism and hospitality industry. There is an overwhelming proof of how and why it is worth for students, educational institutes and the business sector – it has
INTRODUCTION The emergence of halal industry in Malaysia is because of the growth population of Muslim. This growing has increase the demand of halal hospitality since it is offering services in many aspects. The component of hospitality is not just exists in hotels, restaurants and tourisms, without us realising, hospitality is giving convenience to others by provide their needs. For an example, when a traveller want to travel from one country to another country, they may use transportation such
The tourism and hospitality industry are the largest and fastest growing sectors in Malaysia which contributes to the country’s economic growth and employment opportunities. Tourism industry refers to the activities of people that travel to other places for leisure, religious, business or medical purposes. There are 3 types of tourism, which are inbound tourism, outbound tourism and domestic tourism. As for the hospitality industry, it refers to the business of giving friendly and warm treatment
Lecture notes (2014) the hospitality industry is one of the largest growing sector in the world and it will be discussed according to the history, characteristic and the importance of the industry as well as the features of the business along with the grading system, the internal and external factors, and the tourism industry is also a large growing sector which provides services such as accommodations, food, etc. The history, characteristics and the importance of the tourism industry will be discussed
had a huge impact on the world economy, at the same time, the hotel industry had also been affected. The first part will set forth the reason why the oil price went down and what is the influence on hospitality industry: Is it positive or negative for hotel business. Shared economy is a new topic, and has recently been very active in the hospitality industry, and it has significant impact on the hotel industry. The hotel industry should accept it or reject it. The second part of the report will be