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Remain Strong 2012 Strategy

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Strategies 2012 Strategies 2013 Maintain a strong company Remain strong • Further refining company’s position • Long-term sustainability framework • Responding to society’s expectations and environmental concerns Reorient the business to higher growth/higher return sectors and segments Targeted Growth • Invest in areas that offer greatest growth opportunities Continue building deeper customer relationships Customer Relationships • Maintain and endure customer relationships by understanding their financial needs whilst continuing to innovate the institution Materially simplify products and processes Radically Simplify • Simple process and products for rapid response, efficiency and individual customer demands Strengthen our One Team approach …show more content…

As it can be seen, Westpac implements a Sustainability Balanced Scorecard (SBSC) integrating financial, environment and social dimensions into their organisation model and strategies. In addition, to address the issues identified under the three sustainability strategies, Westpac has developed ten objectives: (Appendix 1: Sustainability Objectives and Scorecard 2012) Societal change 1. Ensure our workforce is representative of the community 2. Extend length and quality of working lives 3. Anticipate the future needs of ageing and culturally diverse

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