Residential Support Case Study

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SC, Jennifer Stoker contacted mother, Eloise Bennett via telephone. SC introduced herself and told mother that she was Robin’s SC. SC asked about Residential support. Mrs. Eloise noted she felt the group home staff on ST. Frances was do a good job of make sure she was safe and support her daily needs. Mrs. Eloise noted she moved and didn’t know the new address until recently. She noted she was noted happy that they moved her without her knowing about it. Mrs. Bennett noted she will go next week to see if she have any concern or issue. Robin is not present on the phone, however, Mrs. Eloise had no issue to report but is not satisfied with Residential support. She is not satisfied because they moved without give her the new address and
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