Human Resources such as employees and managers are important to the process because the company entirely depends on these people. Human Resource trains employees and hires new employees with the right kind of skills and also determines the salary for the different positions in Home Depot. Definitely, Human Resource should be 100% involved in the strategic planning of the firm. The other functional area that I consider important is the sales department. This department is responsible for generating revenues and profits.
CHARACTERISTICS THAT CONTRIBUTE TO SUCCESS First Characteristic: Offers Training Opportunities: La Chapelle provides on-the-job training and opportunities for their designers and salesmen to enhance their work-related skills regularly.It also brings in other individuals to provide necessary departmental and corporate-wide training. La Chapelle offers opportunities to pursue certification and continual education as well.This helps La Chapelle improved their strength constantly, because of the training, the staffs will be more committed to company and work harder. Second Characteristic: Adapts to Opportunities and Changes: La Chapelle knows how to recognize and seize good opportunities. La Chapelle always
By being able to embrace diversity and inclusion, workforce is more likely to engage fully by bringing out their ideas and opinions and develop loyalty to its organization which can help the organization lessen labor force issues. An example of a successful business organization that uses diversity and inclusivity to provide better service for its customers is Tesco. It is UK’s leading retailer, serving millions of customers everyday. Tesco provides banking, insurance, telecommunications services and strong online presence. Tesco has employees of about 300,000 people in the UK.
Husqvarna Group highly values the end-customer and responds quickly to his or her needs with innovative products and solutions. The highlights of its strategy is the importance of leveraging customer insights for developing products that further drive differentiation among the Husqvarna Group customer segments, brands, and
Providing faster promotions is another way to keep people motivated and improve their performance. Employees can feel being trusted and excited to move in to the new position. Walmart uses employee recognition as part of their pay-for-performance compensation strategy. Walmart offers many incentives for its workers. Awards are used to recognize productivity gains, special contributions or achievements to the organization.
But these activities rapidly increase its turnover rate around 70% per year. So to manage the company human resource and reduce the hiring new employees to meet its business goal, the company decided to hire Paula Hillman and her main job objectives is to design a suitable HR system within a company which reduces turnover and taking care of its employees and provide maximum customer satisfaction to its customers. Recommending Paula Regarding the Nature of HR System I would advice Paula to use commitment based HR system to best manage the customer service representative at the six stores. This commitment based HR system creates a high strategic value and also strives to create a relational relationship rather than a transactional relationship Looking back at the diagram of the employment portfolio, we can see that the commitment HR system plays a vital
The company constantly performs SWOT analysis to assess its current position and to set new goals. One might say that the majority of companies do that, but what is different here is that the analysis is not done by managers only. All employees participate, including the doorman. The Ritz-Carlton considers that base-level employees are the ones who actually have most contact with customers and their ideas are extremely valuable. Then, managers build powerful strategies based on employees’ insights (Robison, 2008).
Here the manager will play role in sales development, Manger also will work as a promoter and marketing the business. The most important role of manager is to motivate customers with different package. On the other hand sale assistant plays role in collecting information from market and delivering them to manager. Sales assistant will also play role in overseeing the needs and requirements from bringing the customers in agency to the end of the travel. Also there is a monthly target for sales team to increase the sales revenue by finding new customer contacts from local and international.
Eventual personal visits at client’s offices regularly. Expand product mix Focus on special cargoes and seasonal commodities. Increase customer satisfaction Increase communication between customers and the company Close contact with clients to recognize their needs, enabling them take proactive actions. Improve profitability Concentrate further on profitable shipments. Without ignoring the overall service a more profitable account becomes a must win situation.
The store manager directly provides these inputs to the main design team and thus the altered designs roll in. • Small Batch Productions – Zara follows a minimum inventory model thus translating to low inventory costs. This also means fast turnover i.e. quick replenishment of stocks with new fashion. The ordering cost and logistics may shoot up but the advantages that Zara enjoys with this model are many.