Future Retail Trends Analysis

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Future of Retail: Trends in 2020 A huge transformation has taken over the Retail Industry in India, pushing it to remarkable heights. This trend is predicted grow for decades to come. Most of this is contributed by dynamic changes in customer behaviour, massive urbanisation and a huge influx of a migrating population from semi-urban and rural areas, and rising income levels to say the least. All these factors in an optimistic growth. To add more flavour the latest trends brewing up, the digital medium has brought in a paradigm shift in customer expectations. With such a powerful influence embedded into the constantly evolving nature of the retail business. The retailers, of today, need to reinvent the wheel and relook at offers and buying behaviour. …show more content…

This story gets more interesting by the second since the number of smart-phone users is expanding, and subscriber cost is decreasing, thus adding more internet users, hence, the retail boom will soon become a seamless shopper journey. Thus, creating an avenue for a customer to move digitally through multiples channels. Virtual Reality — One of the major transformations in the retail space that has taken the business to an experiential level is VR (Virtual Reality). Thus, creating a shopping experience which is unforgettable. This is one of the most innovative moves in the industry. With the advantage of VR, a customer can choose the right size of clothing, colours, and shapes of apparel that suit his body type, given such options, customer expectations are met at a personalised …show more content…

The two most critical aspects which help in understand customer buying behaviour. Retail stores today play a vital role in the shopper behaviour matrix; it is firstly like a museum for reference and secondly sensors placed in key areas within a store can predict customer psyche. It can even analyse which product makes a customer happy and other that don’t suit them. With such hi-tech revolutionary tools, the retail industry is pacing itself towards a new beginning which benefits the customer and the

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