Servant-leadership, which may incorporate similar traits and approaches, operates from the perspective of leading for the best interest of the people or organization being led. Robert Greenleaf coined the term in a 1970 essay that drew a picture of a different kind of leader: The servant-leader is servant first... It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead. That person is sharply different from one who is leader first, perhaps because of the need to assuage an unusual power drive or to acquire material possessions...
The leadership behaviors at CVS reflects the aforementioned leadership philosophy. In an interview with leaders at CVS headed by Merlo motivates their employees to accomplish more than what is usually expected of them. According to Northouse (2013), the transformational leader plays a vital role in initiating change, where followers and leaders are inextricably bound together in the transformation process (Northouse, 2013). In the case of CVS, this is clearly evident by what Scott Baker, CVS Senior Vice President has to say : “nobody works in solos, we collaborate on concepts and ideas with the goal of providing our customers with best-in-class service and high quality merchandise” (CVS, 2015). CVS’ encouragement of open communication
Transformational leadership refers to the leader moving the follower beyond immediate self-interests through idealized influence (charisma), inspiration, intellectual stimulation, or individualized consideration. It elevates the follower’s level of maturity and ideals as well as concerns for achievement, self-actualization, and the well-being of others, the organization, and society suggested by (Bass, 1999) Situational theory suggests that no single leadership style is "best." Instead, it all depends on the situation and leaders need to be decide which type of leadership and strategies are best-suited to the task depends on different situation. According to this theory, the most effective leaders are those that are able to adapt their style to the situation and look at cues such as the type of task, the nature of the group, and other factors that
Greenleaf (1970) recognized that organizations as well as individuals could be servant-leaders, identifying key characteristics of servant leadership and provide a creative lens from which to view the complexities of servant leadership; listening, empathy, healing, awareness, persuasion, conceptualization, foresight, stewardship, commitment to the group and building community (Northouse, 2014). Greenleaf defined, servant leadership as “a philosophy and set of practices that enriches the lives of individuals, builds better organizations and ultimately create a more just and caring world” (Center for Servant Leadership, n.d.). Servant leaders like Henry John Heinz, who founded the Heinz Company, have long recognized the importance of treating others with dignity, respect and compassion. Servant leaders, according to Spears (2010) seek to “involve others in decision making” exhibit “ethical and caring behavior” and develop and improve the “growth of workers while improving the caring and quality of organizational life” (Spears, 2010, p.
Like its name, transformational leadership is about transforming and making an impact on an issue or person (Spahr, 2013). This theory assumes that the leaders can influence followers to accomplish more than what is needed for the good of the company. The leaders influence followers by their values, goals, emotions, ethics and standards. Unlike transactional leadership which promises rewards to achieve desired performance, transformational leadership motivates and inspires followers to solve any
He went forwarder to advocate the need for a new way of leading, that ensures the priority is on serving the people, be it employees, customers, citizens or community. A servant leader puts the needs of the people before his, making sure that others needs are attended to first, and his life style is an example for others to emulate. As a servant leader there is also the
Reflective study of leadership Leadership can be defined as the ability and understanding of an individual to motivate, influence and enable others to contribute toward the effectiveness and success of an organization or group of which they are members. It involves the creation of balance between management, coordination and supervision, even taking people’s responsibility on your shoulder is also recommended sometimes. It also involves directing, organizing and motivating them. Many speculations and theories have been given about leadership by many scholars. But in real world understanding and usage of the same is different in different pretexts.
Servant leadership theory: Robert Greenleaf provided with the concept servant leader, a normative theory of leadership, in his book servant leadership: A Journey into the Nature Power and Greatness. Among the distinguish characteristics of the servant leader are service to others and perceptions of trust. According to Greenleaf, the servant leader leads because s/he wants to serve others. He also suggests that people follow servant leaders, accepting their influence because of a high level of trust that gets placed in the leader by their followers (Verrier 32). Characteristics of servant leaders include empathy, stewardship, and commitment to the personal, professional, and spiritual growth of their subordinates (Barnet).
As a leader, its more of a natural gift or how you was raised and who you were surrounded by. As a manager, you were most likely once an employee and had to gain that position. I’m saying this because it’s a big difference being put in a situation where
This is important as unlike Transformational Leadership (Bass and Riggio, 2006), where a leader focuses on the team, servant leadership focuses on an individual’s improvement. In servant leadership, it is the servant who puts the needs of the followers, employees and the community first (Greenleaf, 2002). The servant leader is the one who listens, who demonstrates a connection with followers, furthermore who always encourages participation and above all values input from employees. In