ROLE OF INFORMATION TECHNOLOGY IN SUPLLY CHAIN MANAGEMENT-WITH SPECIAL REFERNCE TO FOOD AND GROCERY SUPERMARKETS IN PUNJAB AND CHANDIGARH
INTRODUCTION TO INFORMATION TECHNOLOGY
In 21st century the information technology has become a part and parcel of every person’s daily life. It has been defined as the century of advancement of and application of information technology which act as a change agent in different aspects of business and society. Generally speaking, information is defined as knowledge derived from experience, study or instruction. Technology is defined as a use of material tools and techniques and applications of knowledge to the practical aims of human life. So, information technology is defined as the use of computers and information
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Consumers have become discriminating in their choice of products and services. The pressure of competition has accelerated technology development lifecycles. Convergence has shifted the balance of power in favor of consumers by giving way to integration of economies. In today’s world all the companies want to increase competitive advantage which is possible through supply chain management. To remain competitive, companies must seek new solutions to supply chain management such as load planning, route planning, modal analysis, and distribution and network design. Supply chain management has a very important role in moving goods more quickly from source to the …show more content…
It links all the partners who include vendors, carriers, third party companies, information system providers in the chain, and all the departments within the organization. The customer is the key to both communicating and quantifying the supply chains value. Supply chain refers to the wide range of functional areas which include supply chain management related activities such as transportation, warehousing, inbound and outbound and inventory control. Sourcing, procurement and supply management are also fall under the supply chain management umbrella. The various processes of supply chain management are forecasting, production, scheduling, planning, order processing and customer service. Supply chain management also includes information system which is necessary to monitor all of these activities. The supply chain become more flourishing when there is advanced supply chain profitability. Supply chain profitability is the total profit shared from corner to corner all supply chain stages and
They always keep themselves up to date with new tools that help them make business faster and more convenient for customers. For example, Pizza Hut- the brand owned by Yum! Brands- have created automatic ordering systems that customers can order pizza, pay and come to pick it up when it is ready. Besides ordering online, technology also helps consumers locate their favorite fast food restaurants in their nearest area and show them how to get there. From the restaurateurs' perspective, digital menu boards, flat screens and in-store signage will be critical marketing tools.
4. The Micro Environment – ??? To determine the best strategic position, it would be essential to understand the landscape of UPS is situated in. Hence, Porter’s five forces analysis is performed to comprehensively discuss the logistics industry in the European Union.
The potential consumption of Company X services will be dependent on various target markets. It is important for technology-enabled operations to be deployed to improve efficiency and limit consumption. Company X must develop a positioning strategy which is value-based. This strategy will implement the foundation of providing logistics solutions to consumers. Company X must provide customer solutions which are industry specific.
People working longer will increase the size of the labor force, but there will also be further pressure on services. This would affect TESCO products as people are curving more healthy products, thus Tesco started producing organic products, it provides as well an esteem added to its products and services. Technological factors: Technology is an intrinsic element to Tesco supply chain management of Tesco, it uses many technologies like wireless devices, self- checkout machines, intelligent scale, Radio Frequency Identification (RFID), Electronic shelf labeling, etc. The utilization of Electronic Funds Transfer Systems (EFTS), Electronic Point of Sale (EPS) and electronic scanners helps the company to improve stock activities and effectiveness of distribution (Tesco, 2014).
Brand described as a network of facilities and distribution options. The researchers argue the supply chain include different functional areas such as inbound and outbound transportation vegetables, chicken and meat, warehousing, inventory control, suppliers foods, supply management forecasting, production planning, order processing and customer services (Dwivedi, Dwivedi and Tewari, 2014). Supply chain management consists of managing the production network from raw material supplier to final customer. Regardless of any doubt, any industry faces a range of challenges in the supply
Firm History: As stated in the case study, “Loblaw Grocetariaswas founded in 1919 by Theodore Pringle Loblaw J, Milton Crok. In 1947, George Weston, acquired a small stake in the company. Eventually, Loblaw companies limited became a part of George Weston limited, Canadian based company. Now it is controlled by third generation of Weston family.
This paper presents an overview of Kmart retail supply chain in New Zealand. Various IT systems and software used by Kmart are presented in this paper. The new IT systems and business applications are also proposed. In retail sector, IT is involved at every point right from supply chain management to POS terminals for transaction processing. Efficient use of technology and IT systems can bring innovation.
Use of IT in logistics field will enhance the business operation and make sure there is proper management and employee are satisfied with the current business operation. An employee of the organization plays a key role in efficient operation of the company. With the help of IT feedback can be taken from the customer and analysis of proper feedback helps for improving the customer service. Feedback from customers can be online survey, comments on various activities of the organization and can be taken through social media. This all activities can be done using information
Q. 2. Recent development in Technology has enabled huge global organizations to avail information easily in their premises for smooth functioning of various departments within an organization. Much of a company's success comes down to its Supply Chain Management and logistics. The development of Information Systems in SCM helps in cost reductions, customer satisfaction and productivity.
In the early 2000s, The Boeing Company faced many challenges with increasing competition in the commercial aircraft market. To remain competitive, they began the development of their 787 Dreamliner aircraft using an unconventional approach in terms of supply chain management. The historical approach that Boeing used on previous aircraft designs required Boeing to procure raw materials and subassemblies from several different suppliers and manufacture the final assembly in house. Dreamliner sought out to be the first of Boeing 's kind to outsource 70 percent of its major subassemblies under a Partnering for Success initive (5) , leaving Boeing to assemble the final assembly performed in-house. Build airplanes the same way the automobile industry
By using the information literacy it is was to finding and using information in all sorts of contexts, such
The best companies in the world are discovering a powerful new source of competitive advantage. It's called supply chain management and includes all onboard activities that bring products to market and satisfied customers. The Supply Chain Management program covers topics from manufacturing operations, transportation, purchasing and physical distribution for a single program. Coordinated the successful management of the supply chain and all these activities integrated in a continuous process.
Supply Chain Management (SCM) department encounters a number of different stakeholders. Many different working relationships take place within each individual work on, from colleagues to clients, stakeholders, and suppliers. The internal supply chain that delivers the service is complicated and requires the co-ordination and co-operation of individuals and teams who have different skills and priorities. Hence, understanding stakeholder needs and working effectively with them is critical to the success of the procurement team. Cleland (1995: 151) recognised the need to develop an organisational structure of stakeholders through understanding each stakeholder’s interests, and negotiating both individually and collectively to define the best way
Modern Stores The interviews were taken and the data were collected and we had also taken help from other articles from academic journals for an overview over the data. At the later step, we wanted to understand that what actually influence the performance of the Cold Chain Logistics. And regarding the elements which is able to manage the Cold Chain Logistics most effectively in a company.
The computer is the most wonderful gift of science to the modern man. In this age of science and technology, humanity is witnessing an explosion of knowledge (Lyons, n.d.). Computer a machine that promises to beat man in various fields is one the latest useful inventions word today. The computer can do all the works of man.