Role Of Stress In The Hospitality Industry
A detail study on Length of Service and Role Stress of
Hospitality Sector in India
Abstract
Stress has become a common phenomenon of our daily common life. Globalization is at the center of this. It is one of the big reasons for the stress related to work. Stress occurs in the workplace when an employee perceives a situation to be too strenuous to handle, and therefore threatening to his or her well-being.
Taking its toll on the physical and psychological health of the employees, it is affecting the productivity and functioning of an organization. Stress is an inevitable and unavoidable component of life due to increasing complexities and competitiveness in living standards. The speed at which change is taking place in the world today is certainly overwhelming and breathe taking. In the fast changing world of today, no individual is free from stress and no profession is stress free. Everyone experiences stress, whether it is within the family, business, organization, study, work, or any other social or economical activity. Thus in modern time, stress in general and job stress in particular has become a part of the life and has received considerable attention in recent years. Stress, long considered alien to Indian lifestyle, is now a major health problem / hazard. Stress experienced in hospitality sectors (roles) was studied on 200 employees in hotels.
Pareek’s Organizational Role Stress (ORS) scale was used to measure ten type of role stress. The sample was divided into
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