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Tata Group Companies Follow A Bureaucratic Culture

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Tata group companies follow a bureaucratic culture in which behavior of employees is governed by formal rules and very standard operating procedures. These guidelines form the backbone of the culture. However, in the organization, there is enough autonomy given to individuals and also significant amount of responsibilityto provide solutions to complex business problems.The main purpose of all the Tata group companies is to improve the quality of life in the communities they serve. Tata’s have always been value-driven and these values continue to direct the growth of business of Tata companies. The five core Tata values that they follow are: • Integrity: They always conduct their business fairly, with honesty and transparency. They always ensure …show more content…

Every meeting in Tata Steel including the MD online where the managing director speaks on the monthly performance of the company starts with a discussion on Safety. Its culture encourages complete employee involvement and creative thinking. All the workers are divided into SGA [Small Group Activity] circles where they too can contribute constructively in the operations of the plant. The rewarding structure across Tata's is very transparent and performance based. The appraisal process involves two staged reviews and an open feedback session where the superior discusses the growth of each employee at length.Such process encourages the employees to take up projects and improvement initiatives that enhance their skills and stand by company's core value - Excellence. Tata’struly care about their employees and follow their core value of "understanding". During recession, when other IT companies had reduced their task force, TCS did not fire any employee. In fact even if an employee is under performing for consecutive two years, he is sent for a special counseling session but is not fired immediately. Such concern by the company makes the culture very supportive for the employee to grow and results in higher

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