Introduction
Hotel operate 24hours a day, 7days a week, 365 days a year. To ensure run a hotel smoothly, there are different type of departments with their own tasks to handle and solve different situations and problems. After guests check in at the front counter, hotel rooms will be the first place where the guests go to. This meaning hotel rooms will be the first impression to the guests. The standard of the hotel rooms are important because it will influence guests expectation whether failure or meet the guests expectation.
Room division operation is one of the main department to operate a hotel business. The room division operation have a strong relationship between front office operation and housekeeping operation (Hasan, 2011). The business
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Housekeeper should regularly check on the cleanliness of the room and be alert to the surrounding of the room to avoid accident or incidents happen (Hotelier, 2013). Most of the five star hotel room are controlled by well-experienced housekeeper. They will ensure the room clean and control the quality of the room product. Normally it will take more than 30min to clean up a room (Harwood, 2013). In order to ensure the quality of product is not changed, the housekeeper will ensure that the product is well presented and the condition of the room is consistently clean and …show more content…
In order to determine the hotel room standard, the housekeeper need to always be aware of their services and the quality of room product. This is because these two factors are the key factors in ensuring the level of satisfaction of guests. Thus, providing an excellent services and quality room product able to deliver a great accommodation experience for guests. As the customers experiencing great accommodation a particular hotel, they will visit the hotel for their next trip or even recommend to their friends and family. The image of the hotel will enhance as well as its popularity keeps increasing. It is quite subjective when it comes to judging a great accommodation experience. This is because a good or bad accommodation experience is not only based on what and how the room product presentation is but others factors are taken into consideration as well. For example, the atmosphere of the hotel, the comfort and safety level given by the hotel, and so on. It is not an easy task to satisfy everyone’s ideal accommodation experiences as different customers has own preferable accommodation environment. When a hotel room meets a customer’s expectation, the customers are willing to pay the expensive bill just to have the value of the room. Besides that, if the service standard is failed, customer will not going
QEP Scripts for Two Recordings – Audio for Musculoskeletal System; “OK, Team! We have a new patient in Room 3B who is being admitted with a progressive (gradual, advancing) decrease in mobility (movement) of his back and legs, and increase in pain located in the lumbosacral (lower back above the tailbone of the spine) area. The patient’s Primary Care Provider has sent along Computed Tomography scans (CT, a rotating x-ray emitter, detailed internal scanner) showing spinal stenosis (narrowing of the spine causing pressure on the nerves and spinal cord causing lower back pain.) and decrease of the normal lordosis (abnormal curvature lower spine, excessive inward curvature of the spine) in the thoracic vertebrae (upper and middle back). Lumbosacral
At 11:35 on August 27, 2016 (8/27/2016) RA Eric Lovett was walking down the 3rd floor of Davisson doing his 11:00 round when Davidson room 319 was noticeably loud therefore prompting him to knock on the door. Resident Gillian (ID....) opened the door. Resident Nate billings (ID...) then projectile vomited prompting RA Lovett to enter Davidson room 319.
On the indicated date and time I Deputy Garcia #618055 was assigned to staff station 620 at North County Correctional Facility (NCCF) when I heard a loud thud which is consistent with that of fighting. I saw Inmate Lopes, Juan #3456712 (later identified as suspect/victim 1 (S/V)) and Inmate Henry, Chuck #2345678 (late identified as suspect/victim 2 (S/V)) on the ground by the day room punching each other on their face and torso. I put a radio broadcast of a minor 415 inmates in dorm 623 with my county issued radio (minor 415 is a common radio code in our facility which indicates a fight is in progress or just occurred). I also requested additional personnel, Sergeant and Senior to my location. I ordered S/V1 Lopes and S/V2 Henry to stop fighting and they complied.
There are some nurses who are not genuine and have a negative behavior such as those in the Bed Number Ten. “Within minutes, another nurse came in and said, All right, Sue, now let’s raise you up. I struggled to move then I remember. I just had a spinal tap. Don’t you get headaches if you get up? Oh, yes, she answered with alarm.
On Sunday 01/28/2018 at approximately 0146 I Officer A. Rodriguez #217 was dispatched to Momentum Village apartment #10106 (located at 7037 Islander Way Corpus Christi, Texas 78412 which is a part of Texas A&M University-Corpus Christi) about an individual that was in apartment 10106 D not a roommate or an invited guest. Upon arrival I activated body camera #3 and knock on the door. An individual by the name of Christopher Potter (student/resident/reporting party) answered the door stating that he heard noise coming from his roommate 's room which is out of town. Potter had called his roommate (later identified as Michael Westerdale (student/resident) via phone to check if it was him which Westerdale told him no and that no one was allowed in his room. Potter stated that there is an individual in
Located inside Loveland High School, in the old stage, is the place I spent every possible moment: my JROTC room. In my two and a half years here, I had accomplished so much through this program. I held various leadership positions (i.e. staff, color guard commander, chair for ball committee; I taught two freshmen classes how to drill, I helped out at multiple volunteer organizations (i.e. hearts and horses gala, highway pickup, Veterans’ breakfast, etc); I had become a part of another family. That little room became the place of my growth and compassion. It meant everything.
If you want your guests to walk into your listed property feeling as though they have stumbled upon a little slice of Heaven, you must ensure a comprehensive clean is carried out every day, be it by you or your chosen cleaning service. Remember, for every guest you keep satisfied, you will earn a five star rating and a lifelong
o Cleanliness of rooms and walls: Keep the surroundings clean o Personal cleanliness: Keep patient clean and dry. o Variety: Have variety in the patient’s room to avoid depression.
Holiday Inn is a world wide chain and its international functional strategies will always yield profitable returns. The potential customers are from all over the world. It has been noted that the holiday inn company has given the market such as Europe, Asia, America with regards to their social-cultural needs. Holiday Inn, like all other hotels has established a good system in determining the needs of the market. The company uses the concept of product, personality, behaviour of the customer and purchasing to its advantage.
Marriott International vs. Airbnb Although Marriott International has a competitive advantage of being the largest hotel company in the world, experiencing years of remarkable growth with the acquisition of Starwood Hotels, and ranking at number 163 on this year’s Fortune 500, it operates in a highly competitive market. The recent success of Airbnb, for example, has had major effects on the hotel industry as it has quickly become a threat. Airbnb, founded in 2008, is an online hospitality service that provides short-term lodging and unique travel accommodations around the world with more than 3,000,000 lodging listings in 65,000 cities and 191 countries.
Introduction: Marriott International Inc. - Marriott International, Inc. is one of the top leading hospitality company in the world. J. Willard and Alice Marriott were the founder of the company. From past 80 years, it has always been looked under the guidance of Marriott family. The headquarter of the company is situated in Bethesda, Maryland, USA. The company revenue for fiscal year 2013 was estimated to be $13 billion dollars.
The hospitality industry is composed of company which focus on customer satisfaction namely, restaurants, retail or accommodation. One particular sector of the hospitality industry is the hotel sector. A hotel is an establishment that provides meals, accommodation and a myriad of services to tourists and travellers such as excursions, spa therapy, business and wedding events. The hotel sector relies wholly on customer satisfaction, disposable income and leisure time. Many other businesses in the hospitality industry are linked with hotels such as, airlines, cruise ships and restaurants.
The guest’s requirements can vary widely so the hotel must have flexible operation system to provide many types of facilities. For example, Four Seasons Hotel provides variety of facilities such as swimming pool, fitness facilities, children’s amenities, executive club, non-smoking floor, internet access and so on. Some guests might having family trips and some might having business or company’s trips. The different types of guest can find out the ideal types of room that suits them the most according to the variety of facilities provided.
The Hotel Concept selected for this report is the new innovative hotel concept developed by YO founder Simon Woodroffe and YOTEL
INTRODUCTION As a part of the requirements for the Introduction to Hospitality Law subject, I am required to do a research and write an essay that provides evidence of the importance of knowledge of laws in the Hospitality Industry and five (5) key legal issues that affect this industry. CONTENT Hospitality law is related to the concept of legal liability and it is meant to legally protect both hosts and guests. Hospitality law covers many different type of businesses while the most common hospitality law clients are hotels and restaurants. (HG.org, nd) Hospitality law in a hotel is expected to protect the guests’ information and their safety.