Headquartered in Singapore, Singtel has more than 130 years of operating experience and played a pivotal role in the country’s development as a major communications hub. Optus, their subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services. Singtel also strategically invested in leading companies in Asia and Africa, including Bharti Airtel (India, South Asia and Africa), Telkomsel (Indonesia), Globe Telecom (Philippines) and Advanced Info Service (Thailand). Singtel works closely with their associates, leveraging their scale in networks, customer reach and extensive operational experience to lead and shape the communications industry and serves over 600 million mobile customers around the world. Singtel is one of the largest listed Singapore companies on the Singapore Exchange by market capitalisation.
• The advancement of technology use by Airtel service providers is very much growing and is kind of easy in the market compared with other networks. • There is very good response from the customers more than 70% of the city population use Airtel network which shows the strategy of Airtel in the market. • Friends & family are the sources for the majority of the respondents. And the majority are from the age group of 19 to 21 which says the youth is the major part to the network to get attracted and
8. SUGGESTIONS- • The rate of margins offered by almost all the telecom operators to retailers varies between 3% to 3.5% yet 31% of the retailers think that Airtel’s delivery of the benefits is the best and only 19% favour Idea. Hence, Idea needs to make sure that it passes on the benefits to retailers on a timely basis to gain their confidence. • Idea needs to improve it’s supply time so that the retailers get recharge amount in time and also Sim activation time is reduced. For this competency in distribution network needs to be improved.
The objective business sector of Airtel is unmistakably characterized: Elite gathering (over 25years of age), Up business experts and business visionaries and, Women and senior natives. The Company expects to build the present piece of the overall industry of 10% to 25% by December 2015 by persistently extending and augmenting its scope to the remotest ranges in Ghana and making Customer Care Touch Points the nation over. 2.0 MISSION AND VISION STATEMENT 2. 1 Vision Statement To be all around appreciated for telecom benefits that • Delight clients • Targeted by top gifts • Benchmarked by more
Phụ lục II Viettel performed a series of technology solutions marking 13 years of mobile service operation. Since official launching Mobile Service on October 15, 2004, Viettel has reached nearly 70 million customers, becoming the number one provider in Vietnam. The emergence of Viettel mobile network has created a revolution in reducing tariffs, contributing to improving service quality, customer care, and bringing the domestic telecoms market to a competitive stage for the benefit of consumers. According to Viettel's representative, after 13 years, Viettel continues to prepare for a new revolution, to realize a new aspiration, bringing telecommunications and information technology to every corners to make intelligent life. "The past 13
Globalization has increased the level of cross border activities. It is expanding rapidly and this makes it important for MNCs to manage its human resource management. HR is responsible to analyze and manage the human resource needs of organization in such a way that it can achieve its strategic goals (Hellriegel, Jackson, Slocum and Staude, 2009).HRM is a planned approach to make people perform effectively. It creates an open, flexible and caring management style so that staff can give their best (Michael C. C. SZE1, 995). HRM has to adapt to local conditions the most as compared to other management functions because it is highly dependent on local labour market.
It is the fifth largest GSM mobile service provider with a subscriber base of over 27 million and 13% market share. It is market leader in Tamil Nadu and has a good presence in Odisha,Assam and North-East regions. To sustain and grow, Airtel recently came out with two new strategies: Airtel 4G and Airtel zero. Competitors were growing in numbers, as they saw Airtel running away with their share; they started making move into the 4g space with a sense of what could be the best way to enter the market. Vodafone announced that they would be coming up with 4g technology, in 2014 and they started moving into the space by end of 2015.
The key functions of the Human Resources Management (HRM) team include recruiting people, training them, performance appraisals, motivating employees as well as workplace communication, workplace safety, and much more. Good human resource practices help in attracting and retaining the best people in the organisation. In order to make use of latest technology the appointment of right type of persons is essential. The right people can be fitted into new jobs properly only if the management performs its HR function satisfactorily. Globalisation has increased the size of the organisations, who employ thousands of employees in different countries.
Bharti airtel communication The founder of airtel is Sunil Mittal and he founded the company in July 07 1995 as a public limited company.Bharti Airtel Limited is a main worldwide information transfer’s organization with operations in 20 nations crosswise over Asia and Africa. Headquartered in New Delhi, India, the organization positions amongst the main 4 versatile administration suppliers all around regarding endorsers. In India, the organization 's item offerings incorporate 2G, 3G and 4G remote administrations, portable business, settled line administrations, rapid DSL broadband, IPTV, DTH, endeavor administrations including national and global long separation administrations to transporters. In whatever is left of the topographies, it offers 2G, 3G remote administrations and portable trade. Bharti Airtel had almost 287 million clients over its operations toward the end of Dec 2013.
Telecom industry witnessed revolutionary changes in recent years. Indian telecom industry is the fastest growing industry in Indian economy. It has one of the lowest call tariffs in the world enabled by the mega telephone networks and hyper-competition among them. On the basis of data as on 2013 the telecom subscriber’s details are shown in the table, which explains the current status of Indian telecom industry. Table 1.1 Trends in Indian Telecommunication Industry Quarter ending December 2011 Quarter ending March 2012 Telecom subscribers (wireless and wire line)in million Total telephone subscribers 926.53 951.34