SWOT Analysis Of Uber
What is a Taxi?
Taxis cannot be ordered or reserved via a smartphone. Driver can reject customers. With taxis, the customer does not know any facts about the driver such as plate number and name. The lack of important creates it harder for customer to recover lost items. Charges could be paid through credit card or cash and there are no discounts. Customer is protected through company regulations. Taxi drivers know the city well and do not have to use GPS that often. Taxi driver are also not rated on a rating system and their location is not tracked by their company.
The vision of Uber (6):
Uber works in more than 300 towns and 58 nations throughout the global making it the most important private company in the world. During Ubers 5th birthday
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Uber drivers and customers can both evaluate each other, but the taxi passenger cannot evaluate and their complaints do not affect the taxi driver. Uber is known as the best brand for transportation with more cars on the road. Uber uses suitable promoting, they have simple usage of smartphone submission, no cash payment. Uber is also useful for drivers’ by providing adaptable hours, part time or fulltime employment and modest ratings.
Weakness: All the business has a weakness. When Uber started, the company’s weakness was driver’s loyalty and lack of reliability between Uber and drivers. There was no real relationship amid Uber and drivers There were confidentiality worries of Uber drivers knowing the destination of the customer. Drivers faced society and the bad reviews constantly written about them. Uber’s business ideal was easy to copy. There was an absence of faithfulness amid Uber and its Customers. Uber’s drivers are not employees and Uber does not like to hire employee and prefer to call drivers contractors. Also, drivers complain of high costs of fares but then earning low
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Uber is in the latest available markets in rising nations. Having more Uber drivers means no waiting. Uber is also best for using electric cars. The customer review influence investors to finance more money into Uber. Rising internet and smart phone users also allow for more riders to download the app and apply. Uber is rising into other service businesses like transport of teens and children after schools to home or elders to the clinics, gyms transport could be another option people could be
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