Sales Force Questionaire
Professionalism
1. Do you respect and follow the customer deadlines? (Please select only one )
a- I plan my timeline according to my customers b- I mostly plan my timeline according to my customers, depending upon my internal schedule c- I prefer to plan my timeline depending my readiness and preference but I inform customers d- I plan my timeline regarding the case importance due to dealing too many customers.
2. What would you do if there was a delay due to some internal reasons?
(Please select only one)
a- Immediately inform the customer, take responsibility and try to fulfill the commitment in a short time response not matter what. b- Inform customer and explain the reason for the delay which is not
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What would you do if you know a customer calls you for a reason not related to sales?
(select only one)
a- Usually not take any calls, after your job is finished b- Always pick up the calls and be ready to resolve any queries c- Guide him to the right person in the organization
13. What would you do if your know customer calls you for a product doesn’t exist in ZG product list?
(select only one)
a- I tell my customer that ZG doesn’t supply the product b- b- I try to direct him/her to the similar product that could be used instead c- I guide my customer for the product even though we don’t supply because I want to make sure it would solve my customer problem.
14.Do you think it's important to be the first contact person for the customer, even after the project is completed? (Rate on the scale of 1 to 10, 10 is maximum)
1 2 3 4 5 6 7 8 9 10
15.Do you think your customers find you trustable for the products/service you supply?
(Rate on the scale of 1 to 10, 10 is maximum)
1 2 3 4 5 6 7 8 9 10
Group 2 – ZG Customers
Professionalism
1. Please rate the salesperson for pre-meeting readiness.
(Rate on the scale of 1 to 10, 10 being
Following the call, I created a plan that analysed the problem and outlined how it would provide customers with a
I would have asked the client questions one by one, instead of asking all the questions at once. 4. I would have sat the client down, and asked her if there was anything else I can do to help her? 5. I would have told the client about the other possible resources that we have available.
Billing 1 Week 2 DB Discuss the importance of knowing the processes and procedures used for receiving payment for services rendered under the contract provisions. It’s extremely important to understand both the process and procedures of securing payment for medical services under a managed care contract agreement. The process for receiving payment for services begins when the patient makes their initial appointment with a provider.
PART I: SHORT RESPONSE Directions: Please answer each of the following questions and provide examples from the text, if applicable. Each response should be at least two paragraphs in length and be written in complete sentences. 1. Under what conditions will an employee be likely to perceive that his or her psychological contract has been broken?
Opportunities: - Concluding call: To make for a great client experience we need to make sure that we are thanking the client for their time or telling them to have a great day. - Were we clear, gump, and concise in answering the client's questions? Did we give the best possible answer? At the end of the call Tim advised the client that he believes that the package needs to be signed
With a total slack of 179 days, the detailed marketing plan is the activity with the greatest amount of slack. This means that this activity can be delayed for 179 days without causing delay to the project. Sensitivity The network is relatively insensitive because it has one critical path and there is slack among various activities.
B. Mom’s Positivity 1. She works as a drug and rehab councilor and has the biggest heart for people. She begged her boss to let her come work a week after her big surgery, when the doctor suggested 6 weeks off, just because she wanted to help everyone she could. 2.
The employees would hand me the website where job positions are posted, and I would then proceed to fill out the clients applications with their information and correct any grammatical errors that would happen to be in their resumes. 4. What has this experience meant to you as a person, a college student, and as member of the
Process and tools Target Corporation uses tolls and process for product safety and quality assurance. The company assesses a program for risk –based product safety and quality at every stage in the product life cycle, from development through the life of brand product. Target global team implement a program across 36 countries and 2228 factories producing target product, during the process will require independent third-party testing to validate safety and quality before the guests purchase product. the vendor in the company are expected to employ best practices, including clearly defined and well-documented manufacturing and quality processes including staff training , and record keeping. What does the TC required to do the job?
ELC 590 PREPARATION OUTLINE PERSUASIVE SPEECH Student’s Name : MUHAMMAD ADDEN SHAUQUI BIN HUSIN Matric Number : 2016263536 Faculty / Group : HOTEL AND TOURISM MANAGEMENT Lecturer’s Name : Dr. NOOR AHNIS OTHMAN Title : Academic Procrastination Organizational Pattern : Monroe’s Motivated Sequence Visual Aid : Power point slides General Purpose : To persuade Specific Purpose : To persuade my audience to avoid procrastination in their everyday routine.
JB Hi-Fi Limited (JBH) 1. Macro economic factors and Industry Analysis a. Describe the firms economic environment and evaluate how this has impacted historic firm performance and is likely relevant to future performance. b. Perform an industry analysis and evaluate the level of competition in the industry/ies that your firm operates 2. Business Strategy Analysis Identify the key success factors and risks of the firm 's strategy and the sustainability of profits generated by the strategy given the threat of competition.
The teams processing the information for the customers for the service provided were contacted by the customers to assist them in making payments. Knowledge The knowledge about the buying criteria of the consumer and that there was greater opportunity for the differentiation strategy implemented based on the quality and the services offered for customers. Mike was also able to establish the fact that his relationship was not too smooth with the managers of the
Salespeople play three primary roles? What are they? The three primary roles salespeople play, according to Principles of Marketing by Tanner and Raymond (2010), are “creating value for their firms’ customers, managing relationships, and relaying marketing and sales information back to their organization.”
A customer refers to anyone who purchases and utilizes a company's products and services. Customers can be an immense concern for some companies due to customers changing their minds frequently along with other factors. Companies must understand the needs of its consumers
When making a decision I prefer to analyse my surroundings, check the facts and concluded to practical solutions instead of making assumptions. When the decision is made I will gather the necessary information needed to achieve my goals and if working with others I expect them to grasp the situation immediately and take action. I have little to no tolerance for indecisiveness and assumptions in situations where there is a deadline because it is expected that persons hold their own. My obligations are my main priority even if personal matters have to suffer. I tend to lead or prefer to work alone in order to produce high quality results.