The objective of Incident management is to maintain and restore the agreed service level agreement as soon as possible and respond to service requests. The incident Management process should be: • Majorly concerned with the restoration of the services without affecting business. • Proactively on reported/potential security incidents and should have a supporting security team to confirm. Numerous processes in incident management that can be automated: • Password reset: currently procedure that system using for password reset is manual process. But the process can be automated by procedure like gathering user detail information through IVR, then auto log ticket can be created which further check the credential in exiting database and provide default
• Risk Response – after the determination of relevant risk, management determines how it will respond. This may include avoidance, reduction, sharing and acceptance. • Control Activities – the policies and procedures that help ensure that management’s risk responses are carried out. • Information & Communication – refers to the proper information being identified, captured and communicated in an adequate format and timeframe to the appropriate individuals. • Monitoring – assessing the functions and components of risk management over time and making adjustments as
EISP also known as a security program policy, general security policy, IT security policy. EISP guides the development, implementation, and management requirements of the InfoSec program, which must be met by InfoSec management, IT development, IT operations, and other specific security functions (pg.129). ISSP provides detailed targeted guidance to instruct all members of the organization in the use of a resource, such as a process or a technology employed by the organization (pg.134). SysSP function asstandards or procedures to be used when configuring or maintaining systems
• Evaluation of the nature and degree of a disruptive incident or the potential impact; • Introduce appropriate measures for the welfare to affected individuals; 8.4.2 Key steps on designing Incident Response Plan The key steps in designing the incident response plan are: • Identifying the organization’s existing management structure, nature, scale, complexity, process infrastructure and activity recovery requirements; • Identifying the people and teams responsible for using any existing emergency response, crisis management or incident management plans; • Developing a draft incident response structure; • Reviewing the draft incident response structure; • Preparing a recommended incident response structure for Top Management; • Obtaining Top Management approval for the incident response structure; and • Documenting and publishing the approved incident response structure. 8.4.3
IM-2 Incident Definition • Event or series of events that results in violation or imminent threat of computer security policies that affects company’s normal operation, for example attacker causes server to crash, attacker obtaining sensitive data IM-3 Incident Detection • Upon detection of incident please contact immediately Incident Response Team • Incident should be reported to management, Incident Response Team and/or legal team if necessary • The Incident Response Team decides upon Incident Response and further actions IM-4 Law Considerations • Incident Response Team is responsible for investigation if the incident has legal implications • Upon detection of security breach or other law compliance failure by Incident Response Team senior management is responsible for contacting authorities • It is forbitten to talk with media or post on social network about incident • Only authorized parties have permission to release any incident information to the media Disaster Recovery DR-1 Disaster Recovery Procedures • The Honeynet company must provide proper Disaster Recovery policies, procedure, and guidelines DR-2 IT Contingency Planning • Management is responsible to outline the proper policies, procedures, and guidelines that are related to major IT incident or incident that directly affects IT
FISMA act gives a great importance to risk based rules that helps in defining cost-effective security solutions to the organization. FISMA standard should be executed with the help of senior security officials, chief information security officers and security director who can help to conduct different annual reviews of the organization`s information security program and produce the report in front of management about its findings. The management will use this data in order to identify different security loopholes and apply the proper security measures in order to make the organization security compliant. It`s
Do we have a way of identifying and managing sensitive information ? Security awareness and education 58. Do we training all Auscred Services staff regarding the above on a regular recurring basis? 59. Do we conduct periodic spot-checks of Auscred Services staff’s workspace for security related compliance (such as compliance to any clean desk policy)?
Employee safety should always be the priority and after that comes securing the facility. In the event that disaster strikes, there should be in place experts trained in recovery, prepared for the situation. Emergency plans should follow to help in alleviating the situation by limiting the number of casualties and then when human life has been secured, other functionalities of the system can be secured through recovery
The NIOSH establishes what they think is the most useful approach to prevent stress which involves three steps: identify the problem, design and implement interventions, and evaluate the interventions (Minter). They believe that by locating the problem companies can redesign specifics areas to reduce stress level, and then evaluate the issues to determine if it is producing lasting effects. First, for an individual to reduce the risk they need to be aware of the problem. In addition, the Management of Health and Safety at Work Regulations 1999 even requires employers to conduct regular assessments of the risk of stress-related illness as a result of people’s work (Maynard). The Health and Safety Executive has a similar approach to assessment that includes identifying the hazards, deciding who might be harmed and how, evaluating the risk by identifying what action you are already taking, determining whether or not it is enough, deciding what further action is required, recording the assessment 's significant findings, and reviewing the assessment at suitable intervals (Maynard).
The action by the first team will be taken into action in the event of the disaster. The team needs to evaluate the disaster and should determine what steps need to be taken so that the industry gets the organization back to business as usual. The key performance indicator or the key risk indicator suggests that organizations increasingly acknowledge the need to manage the significant types of risks and from all the proactive sources. There is department needs go recognise the risks that can be managed using the variety of tools. The additional recognition is that KPI is a risk management tool and this can complement the other techniques in the ERM toolkit.