Care-Corner Family Service Centre Reflection

Reflection on Agency Visit to Care Corner Family Service Centre (Queenstown)

On the morning of 19th September 2014, I visited the Queenstown branch of Care Corner Family Service Centre. While approaching the service centre, I observed that the estate is mainly filled with one or two room flats with more elderly than the younger residents. Situated in the midst of heartland residential blocks, I thought the accessibility of its location may come in handy in rendering assistance to these elderly residents, many of whom might be staying alone.
At the centre, we were received by the person-in-charge, Ms Michelle Wong, who provided us a general outline of what does organization does. Before the visit, the concept of family service centres to me was that they customarily provide case services whereby issues have already surfaced and social

Our student group was brought to the centre of the estate to play a game. We were tasked to classify some job tasks given as either “We can”, “We know somebody who can” or “We can’t”. These job tasks were as simple as “Fix a light bulb” or “Cook a meal”. They resemble what residents in the estate are able to perform. The game eventually ended without any “We can’t”. My perception is that if there is a higher level of ‘kampong spirit’ among residents to help one another, many daily issues would be able to be resolved more effectively and be prevented from becoming more serious. For example, if neighbours observe that a particular unit lives an elderly man alone, they may be able to provide care-giving support such as cooking a meal and keeping track of his whereabouts if they already have established a closer trust and relationship with him. This may help prevent some risk factors from developing due to his solitary life, long before social workers identify