Hospitality Industry
consumers.
I think that the relevance of the topic I have chosen for writing is determined for the following reason. Nowadays, as it has been said before, the service industry plays a very important role. Well, most people around the world live at home during the years for different reasons. But at the same time many of us very often stay outside the home when we travel on business tour, on vacation or other reasons. So, not everyone can stay with relatives, friends or even in his own flat in different countries or cities that’s why many people stay in hotels. The hotel itself is a business with its own products and markets, technology and methods. It offers somewhat different from other products in various combinations for sale at the world
…show more content…
It even can be called «the hospitality world» that does play a role in people’s lives.
1.2 The hospitality industry as a sphere of activity.
The hospitality industry includes various spheres of human activity – tourism, leisure, entertainment, hotel and restaurant business, catering, excursion activities, organization of exhibitions and holding various conferences. It is a complex of different staff activity that does their best to try to satisfy all the tourists’ desires.
Today the hospitality industry is one of the largest and fast-growing sectors of the economy. The analysis of global trends in the hospitality industry shows that this sector has a high income and rapid growth.
The modern hospitality industry is aimed to make a profit from cooperation with their customers. Any tourist or visitor pays money for the comfort that he has been given and every hotel company tries to give their customers the highest level of service and comfort. Unstable economic and political situation caused a number of problems to the hospitality industry. Therefore, firms are forced to examine closely the prevailing market conditions. A search and use of various forms of business has become a special moment for effective business management in the hospitality industry. A key factors in the development of the hospitality industry are the conditions which necessary to choose: not only the correct conception of the development of the hotel or restaurant business, but also the location, development of transport services, the classification of the future
Btec Business Level 3 Unit 5 P4
1809 Words | 8 PagesP1: Describe customers in four different contexts: A Market: A market is a place where demand and supply operate. Buyers and sellers interact to trade their good and services. (What is a market? , n.d.)
The Bling Ring Scene Analysis
1227 Words | 5 PagesThey use this to their advantage, craving the popularity they receive from having these goods that all of society desires. Expanding with the idea of consumerism, one can turn to Nan Enstad and her idea’s of consumerism in all markets of society. Enstad uses her essay on toxicity show how our over demanding consumerism affects the quality of goods, our society and our environment as a
Daniel Gilbert's Stumbling On Happiness
1397 Words | 6 PagesHow to please them and do what satisfies them. What consumers want, and what marketers think they want, may be very apparent. For a marketer, it is one of the most important, if not the most important thing to know the wants and needs, and what makes a consumer happy. What really matters to consumers? According to, “The 3 Psychological Triggers that Matter to Happy Customers”, the first trigger is personal touch, making something more personal to the consumer.
The Bling Ring Scene Analysis
1223 Words | 5 PagesThey use this to their advantage, craving the popularity they receive from having these goods that all of society desires. Expanding with the idea of consumerism, one can turn to Nan Enstad and her idea’s of consumerism in all markets of society. Enstad uses her essay on toxicity show how our over demanding consumerism affects the quality of goods, our society and our environment as a
Kmart Merger Case Study
1340 Words | 6 PagesIn the retail industry, the demand things can play a major burden on certain companies depending on how they reach the customer. The biggest years
Moe's Southwestern Grill Case Study
731 Words | 3 PagesAs times change, the number one growing industry around the world is hospitality. Hospitality is the key to every successful company weither it be a hotel, restaurant, Movie Theater, or retail store. Any company can have a great core product, but if they are lacking in supplementary products such as enhancing elements or facilitating elements in which hospitable reasoning is involved in, then they will have put there company in an almost impossible passion for their core product to succeed. Pulling into the parking lot customers smell the amazing aroma trickling from the restaurant.
Premier Inn Swot Analysis
1718 Words | 7 PagesIn fact, the hospitality sector is always affected by various economic tendencies, both negative and positive. The strategic plan will outline the major actions required for conducting the business. The strategic capabilities can be identified by means of VRIO criteria, where V stands for value, R for rarity, I for imitation opportunities, and O for the company’s competitive advantage (Evans, 2015).
Canada's Mixed Economy
526 Words | 3 Pages(theinsuranceadvice) Within the marketing system, consumer preference is an interesting topic because the consumer’s wants/needs are what drives the market of supply and demand to increase on a macro scale. For example, the great Smartphone battle between Samsung and Apple. Many customers prefer Apple for it’s user friendly components which are very simple in comparison to Samsung’s confusing and unorganized home layout screens and internal system. Apple offers much better customer service and in-store experiences, which are the primary reasons why Apple is much more successful than Samsung.
Intercontinental Hotel Strategic Analysis
1603 Words | 7 PagesThere are different strategies that must be considered by the organisations operating in hospitality industry. The contributions made by the firm donate towards the performance and achievement of the company. The purpose of this paper is to analyse the strategies of the hotel, which serves as the basis of success. This paper is divided into five different tasks each of which is focusing on various aspects of the hotels performance. The organisation that is selected in order to answer the tasks is InterContinental Hotel Group.
Cultural Diversity In The Hospitality Industry
1102 Words | 5 PagesIn hospitality industry, there are many issues, challenges and trends that a hotel or a restaurant might face. In recent years, cultural diversity in the workplace has become a major in hospitality industry. This paper concentrates on discussing about the current situation of cultural diversity in the workplace of hospitality industry, then analyzing some benefits and challenges of cultural diversity in hospitality organizations and giving practical recommendations that help hospitality organizations to deal with cultural diversity issues. Diversity is defined as the differences among people. Cultural diversity means that the differences between people in gender, traditions, language, etc.
Holiday Inn: Porter's Five Forces Of Industry
1384 Words | 6 PagesHoliday Inn is a world wide chain and its international functional strategies will always yield profitable returns. The potential customers are from all over the world. It has been noted that the holiday inn company has given the market such as Europe, Asia, America with regards to their social-cultural needs. Holiday Inn, like all other hotels has established a good system in determining the needs of the market. The company uses the concept of product, personality, behaviour of the customer and purchasing to its advantage.
Relationship Between Hospitality And Tourism Industry
1572 Words | 7 PagesThe relationship between Hospitality and Tourism, Tourism and hospitality help each other, the hospitality industry offer services like accommodation, transportation, food and beverage, recreation and leisure. Tourism is the activity by the tourists where they engage in travelling to destinations where they want to experience recreational and leisure activities and most of the time avails of accommodation, food and beverage. The hospitality industry is the supplier of the services for tourism. The meaning of hospitality is providing a safe and enjoyable environment for patrons. The inter-relationship between Hospitality and Tourism industry is
Consumer Buying Behaviour Essay
1057 Words | 5 PagesConsumer is one who consumes the goods & services product. The aim of marketing is to meet and satisfy the Consumer needs and wants. The modern marketing concept makes customers the centre stage of organisation efforts. The focus, within the marketing concepts is to reach target and largest customer’s sets ball rolling for analysing each of the conditions of the target market1. Consumer behaviour can be defined as “the decision making process and physical activity involved in acquiring, evaluating, using and disposing of goods and services”.
Case Study: Hyatt Regency Trinidad
1052 Words | 5 PagesThe hospitality industry is composed of company which focus on customer satisfaction namely, restaurants, retail or accommodation. One particular sector of the hospitality industry is the hotel sector. A hotel is an establishment that provides meals, accommodation and a myriad of services to tourists and travellers such as excursions, spa therapy, business and wedding events. The hotel sector relies wholly on customer satisfaction, disposable income and leisure time. Many other businesses in the hospitality industry are linked with hotels such as, airlines, cruise ships and restaurants.
Hotel Variability
702 Words | 3 PagesOne of the characteristic of service like variability services are highly variable due to service quality depends on who provides, where and when they are provided. Variability is opposite meaning of consistently which mean no fixed pattern and hard to change or control. Variability is a negative attribute for a hotel because it can be defined as risk and uncertainty. To avoid any barriers to hotel’s operation, it is important to identify types of customer variability and then create strategies to manage variability Four Seasons Hotel uses reduction strategy to deal with arrival variability by offering room reservation services. It requires guest to make room appointments or reservation first due to people will not want the service at the same
More about Hospitality Industry
Btec Business Level 3 Unit 5 P4
1809 Words | 8 PagesThe Bling Ring Scene Analysis
1227 Words | 5 PagesDaniel Gilbert's Stumbling On Happiness
1397 Words | 6 PagesThe Bling Ring Scene Analysis
1223 Words | 5 PagesKmart Merger Case Study
1340 Words | 6 PagesMoe's Southwestern Grill Case Study
731 Words | 3 PagesPremier Inn Swot Analysis
1718 Words | 7 PagesCanada's Mixed Economy
526 Words | 3 PagesIntercontinental Hotel Strategic Analysis
1603 Words | 7 PagesCultural Diversity In The Hospitality Industry
1102 Words | 5 PagesHoliday Inn: Porter's Five Forces Of Industry
1384 Words | 6 PagesRelationship Between Hospitality And Tourism Industry
1572 Words | 7 PagesConsumer Buying Behaviour Essay
1057 Words | 5 PagesCase Study: Hyatt Regency Trinidad
1052 Words | 5 PagesHotel Variability
702 Words | 3 Pages