The Truth Behind'service With A Smile Analysis

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If you work in the service industry you must smile and act like you enjoy every aspect of your job. If you’re a women then you also have to go that extra mile to convince yourself just as much as the public that you’re overjoyed to be doing your job. Then not only must you deal with the stress of trying to make sure everyone is happy, you must deal with the customers smirk and inappropriate comments along with management’s high expectations. You do this with little to no compensation economically, and instead compensated with something to put on a resume that states you’re capable of working with poor conditions. Without seeming like you’re having the time of your life in these jobs, you’re ruining your chances of a tip and in some places risking your job. In order to be successful you’re forced to “sell your personality” in the service industry, and in return you get low wages and poor working conditions (Jaffe).

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