INTERPERSONAL SKILLS REPORT Interpersonal skills are the life skills an individual uses on a daily basis to speak and connect with other individuals or groups. (SkillsYouNeed, 2015). People who develop robust interpersonal skills are typically more thriving in their personal and professional lives. Employers usually look for employees with strong interpersonal skills, as they seek people who can perform well in a team and be capable of communicating efficiently with coworkers, suppliers and consumers. This paper identifies each of the following interpersonal skills: listening, assertiveness, negotiation, feedback, persuasion, interviewing, and coaching; along with examples of their applications and efficiency in the business life.
Social Civic Responsibility is about being a contributing member of society, and to lead those that would follow. Works Cited Self, Jennifer. “Civic Responsibility.” Civic Responsibility | Learning to Give, www.learningtogive.org/resources/civic-responsibility. Templelw. “Walker College of Business.” Where the Buck Stops: Personal Responsibility in a "Not Me" Society, 30 Nov. 2015, business.appstate.edu/events/boyles-ceo-lecture-series/where-buck-stops-personal-responsibility-not-me-society.
Effectiveness of food fortification in the United States: The case of pellagra. American Journal of Public Health, 90(5), 727-38. Retrieved from http://db07.linccweb.org/login?url=http://search.proquest.com/docview/215112350?accountid=10674 Niacin. (2016, April 6). In Wikipedia, The Free Encyclopedia.
Available at: https://www.ted.com/talks/dave_meslin_the_antidote_to_apathy [Accessed 19 Apr. 2017]. Pepperdine.contentdm.oclc.org. (2017). [online] Available at: http://pepperdine.contentdm.oclc.org/cdm/ref/collection/p15730coll19/id/443 [Accessed 19 Apr.
Instead, they see themselves as supporting the process of learning.” ● Development: http://www.skillsyouneed.com/learn/coachingskills.html#ixzz42SjRng00 ● Example of use: As a manager you essentially are a mentor to your employees. If they do well, you will do well, so it is important to always be on the pursuit of improvement for not only yourself, but for all others in your workplace. When a goal is set for an employee it is your job as a manager to help coach them toward that goal so they can
Managers are expected to be good coaches to their team members and mentors to their employees. Performance appraisal identiﬁes the areas where coaching is necessary and encourages managers to take an active coaching role. Whitmore (2009) pointed that coaching is a continuous occurrence in an organization. Coaching enable employees to improve their performance and motivation through ongoing dialogues with the coach as a result strengthening relationship which reinforce comment amongst employees and the organization due to a favourable working environment Passmore (2010). CIPD (2012) conducted a research based on coaching which showed that about 43% of organizations used coaching to improve poor performance,
Retrieved from https://www.americanexpress.com/us/small-business/openforum/articles/5-reasons-introverts-make-better-leaders/ Power, R. (2014). Effective Management: Extroverts vs. Introverts. Retrieved from http://www.inc.com/rhett-power/effective-management-extroverts-vs-introverts.html Raczkiewicz, F. (n.d.). Want to improve customer service and reduce turnover? Hire servant leader.
Johnson, K. (2018). Katherine G. Johnson. [online] Biography. Available at: https://www.biography.com/people/katherine-g-johnson-101016 [Accessed 12 Feb.
Coaching is the process of equipping an employee like James with the tools, knowledge, and opportunities that are necessary for them to become better in handling their assigned responsibilities at the workplace. In most organizations, coaching has been identified as a key player in the process of leadership and management. In most cases, coaching is concerned with the growth of the employee, personal and professional development of the employee, the removal of roadblocks that interfere with the performance of the employee while encouraging the employee to be creative (Aguinis, 2013). During the coaching process, the employee is encouraged to make use of his knowledge and experience to create and develop his own personal best practices, connections,
(n.d.). YourBusiness Azcentral. Retrieved from How Supply and Demand Impacts Decisions in Business: http://yourbusiness.azcentral.com/supply-demand-impacts-decisions-business-14047.html Douglas, E. (2012, October 31). K-12 Talent Manager. Retrieved from 7 Practices to Prevent Unethical Behavior: http://blogs.edweek.org/topschooljobs/k-12_talent_manager/2012/10/7_practices_to_prevent_unethical_behavior.html Ember, W. (2014-2015).
It will establish a sense of trust and acceptances from employees. It is also important to figure out what keeps them motivated to maintain their morale. Other success factors of blended learning include employees ' motivation, technological skills and time. To motivate employees to participate in blended learning, employees need to know that the content delivered by blended learning is both relevant and useful to their jobs. Pull and push strategies can be used, too (Moshinskie, 2001).Moshinskie (2001) describes push as requiring the completion of a course and monitoring progress.