The purpose of this paper is to discuss the seven principles of patient-clinician communication and how I apply three of the seven principles to interactions with patients I care for. Next, this paper will discuss the three methods being used to improve interdisciplinary communication and what my area of practice is currently utilizing. Lastly, this paper will discuss the ethical principles that can be applied to issues in patient-clinician communication, the importance of ethics in communication and how patient safety can be influenced by team communication.
Principles of Communication According to Ohio University (2018), the goal of health care is to improve patients ' conditions with the help of a strong patient-clinician relationship.
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Interdisciplinary communication can greatly impact patient safety. According to research done by Jarrod Shapiro (2017), 65% of reported medical errors were caused by ineffective communication and is among the top three causes of sentinel events. There are three great methods being used to improve interdisciplinary communication. The first is SBAR. SBAR is acronym that stands for situation, background, assessment, and recommendation (Shapiro, 2017). SBAR can be used by all members of the health care team including patient care technicians, nurses, and physicians. When giving report to another member of the healthcare team, the clinician should explain what is happening at this time (situation), important information related to the situation (background), subjective and objective data the clinician has gathered (assessment), and the clinician 's recommendation on the care for the patient (Shapiro, 2017). Team headlines takes place at the beginning of a shift and updates or informs all health care team members on the plan of care for a patient for shift (Ohio University, 2018). The facility I am employed by does a "shift huddle" prior to every shift. All oncoming nurses, scrub technicians and unit clerks meet in the locker room and the shift supervisor goes over important information related to the unit, then a report sheet is passed out to each oncoming nurse with information about each patient currently on the labor and delivery unit. Next, the supervisor tells each nurse what their patient assignment is for that shift and anything else that needs to happen during the shift, such as stocking rooms, IV carts, equipment checks that need completed, etc. The last form of interdisciplinary communication is multidisciplinary rounds (Ohio University, 2018). This is when all members of the health care team caring for each patient including
This paper will explain the seven principles of patient-clinician communication. It will then apply three of those principles to my interactions with my patients. Next, it will describe three methods being used in my area of practice to improved communication between the patients and clinicians. It will ultimately choose one of those principles that applies best to my practice and clearly describe how I use it. It will describe ethical principles that can be applied to issues with patient-clinician communication.
As I read the “Team STEPPS makes strides for better communication”, some of the tools like; (SBARQ) is used in many organizations, especially during patient hand-offs. It provides a systematic way to convey patient information, which is essential during high-stress situations. In a stress situation, taking responsibility to prevent human errors. As ANA code of
There is a great need to open communication and education among other health care professionals
I enjoyed reading your discussion post regarding bedside reporting and agree bedside reporting is an excellent example of evidence-based practice. The SBAR tool was originally developed to improve communication between nurses and physicians (Cornell, Yates, &Vardaman, 2014). Moreover, given the impact SBAR had on nurse-physician communication, bedside reporting utilizing the SBAR tool is now evidence-based practice for nurses (Cornell, Yates, &Vardaman, 2014). Bedside reporting gives nurses and patients’ opportunity to set mutual goals.
When communication was use, it was clear and concise, however I noticed a couple times communication was lacking. A situation of this pertains to the nurse whom went to lunch but did not relate that information to the other nurse. This action could result in serious consequence that could in danger the patient. It is important
Communicating to a different discipline in health care is only one of many steps in building an interprofessional working relationship, but the how, what, and the who is just as
Health care professionals need to maintain a high degree of professionalism, while possessing the upmost degree of integrity. A patient needs to feel confident and safe at all
This essay will look at how interprofessional communication in health and social care can impact service-user safety. Interprofessional collaboration is when different health professions work together though the process of communication and shared decision making (Bridges, et al, 2011). In such a complex environment such as the NHS were one service-user could be treated by several different professions it’s important to service-user safety that these teams are cohesive. Communication between these different groups is imperative, failure in communication can be detrimental to service-user safety. Failures in communication and co-ordination can have massive adverse effect, such as in the case of Victoria Climbie were these failures lead to the
I strive to maintain open and transparent communication channels with all members of the healthcare team. This involves active listening, sharing relevant information, and providing timely updates regarding the patient's condition and progress. By fostering a culture of collaboration and information sharing, we can make informed decisions, prevent misunderstandings, and provide the best possible care to individuals. Additionally, I actively seek opportunities for professional development and continuous learning.
Effective communication is a key component of interprofessional practice to provide the best care for a patient treated by a multidisciplinary team. In my future profession as an occupational therapist there will be many important roles and responsibilities to consider across different specialities. Occupational therapists regularly work with nurses within an interdisciplinary team and the two health professions must practice effective communication, and the skills which foster the effectiveness. Occupational therapists, nurses, and the communication skills these professional require to work in an interdisciplinary team will be discussed. Occupational therapy is a health profession dedicated to supporting people in living their lives with meaning
Nearly 66% of reported sentinel events from 1995-2005 caused by ineffective communication and between 2010-2013 ineffective communication ranked one of the top three reasons for related sentinel incidents (Garrett, 2016). The Joint Commission (2017), stated that the breakdown in communication in hospitals and medical offices were accounted for 30 percent of all malpractice sue causing 1,744 deaths and 1.7 billion dollars in malpractice payout in a spend of five years according to a 2015
According to Patterson & Krouse (2015), It is important to transfer the message in a good way, for that the communication skills is one of the most important basic skills of nursing leadership. More than that, communication in nursing can make their job efficiently and help them to communicate with a wide range of people, including the patient, patient 's family, and healthcare providers. However, unlike bad communication, which increases nursing staff problem and can lead to worsening the patient health condition, a good communication saves time and reduces the problem of nursing staff in resaving and deliver the right information. Furthermore, communication is not only talking with the patient it’s also listening to what the patient 's family and healthcare providers are saying to collect more information that helps the nurses to save lives. In this paper, I will reflect my communication that goes well with one patient.
She must understand the doctor's instructions and the patient's concerns. Her communications skills focus on both giving and receiving information as well as creating an environment of confidence. Some consequences of ineffective communication can be chaos, confusion, disorder, fear, conflict, inefficient systems, and wasted resources (Vertino, 2014). An ineffective communication can lead to errors in patient’s misdiagnosis and even medication on admission, during hospital stay, and after discharge, and whether these errors were potentially harmful.
How does poor communication impact on patient safety? Poor communication can lead to injuries and complications through miscommunications and factors that impacts on the quality of care being delivered. Reduced team cohesion which occurs with poor communication is particularly detrimental to patients with chronic conditions as they are effectively treated with different health care professionals.
As a consequence of the boost in communication, significantly less misdiagnoses are experienced. Thus, both the patient and medical facility benefit from the reduction in unnecessary readmissions. This undoubtedly places value on the importance of giving the correct initial treatment to patients through the act of successful interprofessional care.(7) Interprofessional education undeniably develops communication skills throughout the healthcare system.