The main aim of empathy is to put oneself into the client’s position and have an understanding of the trauma or stress the client is experiencing by understanding their feelings. In building therapeutic relationships empathy works as a foundation as it helps build positive connections allowing the client to have the satisfaction that the counsellor hears them and values their needs. Further, a therapeutic relationship builds up with self-care. Self-care is important to have better end results it is the core concept of building relationships. At a place where dealing with people who suffer from a trauma or stress it is important to have self-care to reduce stress and maintain well being for self and for the client.
(2011) stated that relationship-based practice is important because it encourages a practitioner to act in the service user’s best interests by “holistically understanding the service user’s response to a certain situation.” This includes understanding their cultural backgrounds, needs and values so that their response is supported and understood. Wilson et al. (2011) suggests that relationship-based practice is important in a social work setting as it understands that human behaviour and the professional relationship is an essential component on any professional intervention. The relationship based practise emphases the importance of the ‘use of self’ in interventions as it contributes to a professional’s experiences (Ruch, et al., 2010). This is supported by the professional capabilities framework (PCF) domain one (Professionalism) as it states the importance of making skilled use of self as part of interventions that aim to help clients and being able to maintain awareness of own professional limitations and knowledge
It is important that staff recognise that human rights of all individuals involved in the service/s and that everyone be treated with dignity and respect. This rights include the equal access to assistance, confidentiality and acknowledgement of cultural heritage. This is important in relation to ATSI’s, as historically they have suffered at the hands of past government mistakes and may be less reluctant to use the service/s or follow procedure/policies because of their past experiences. Providing the best education, health and wellbeing throughout the service through such practices: It is important that all staff and service/s personalise their procedure and/or policies to reflect the families and children attending the service/s. Remaining ethically and professional safe in daily routines and practices but catering for individual families and children were best possible.
In order to work in a person centred way you need to ensure that you develop a clear understanding about the individuals you are supporting and know a lot about them. E.g. their needs, their culture, their ways of communication, their likes and dislikes, their family and other professionals’ involvement so you can promote and provide person centred care and support. There are eight different person centred values that support person-centred care and support. INDIVIDUALITY: The individual
Ethically, it is to provide a client with all relevant information needed to make rational decisions about their healthcare/situation. The mental health counselor must provide the information about the client's care and ensure understanding of their care. An example of this would be a client's diagnosis and understanding of their diagnosis and symptoms. This is important to those with multicultural clients because societal or cultural norms may change the direction of care. It also may involve language barriers which will need to be addressed to ensure the client’s understanding.
Evaluate the usefulness of the model(s) at the treatment center. (Strengths and weaknesses of using the model (s in that setting). The therapeutic community model is very useful because it is a long term intensive approach, is holistic and good. The strengths of using this model in the treatment centre are, it allows accountability since at the Piparo Empowerment Centre when an individual/s of the centre confronts a member about an issue/their behavior, not only are they supposed to be polite in their approach but the individual being confronted is supposed to take the criticism respectfully and try to fix/change their issue/behvaiour. The TC (therapeutic community) model also allows everyone to work together to help each other.
Crystal, you made an excellent observation that there may be a language barrier. It is important to ask the client if they feel they need an interruptor. In your discussion you made mention of paradoxical intervention as I did in my discussion. The use of paradoxical interventions, could allow each member to understand the perception of the other person and reduce the degree of conflict (Gerhard, 2014). Furthermore, reframing the problem to show the love that each member have for each other and the desire to please the other can hopefully minimize the tension.
The process of grieving is a very sacred time and must be honored individually. We must learn as a society to support the person or persons grieving. A facilitator or therapist in assisting in the process of grief is there to hold a space for healing and created a safe place for feelings to be expressed and explored. This needs to be done in a non-judgmental way and in a way that honors the individual 's inner process. Many
Seeking help, asking for advice, receiving feedback, and sharing information among members are required for group success. However, engaging in these activities sometimes brings the risk of being viewed as incompetent (A. C. Edmondson, 2002). In a psychologically safe group environment, members expect that these activities are accepted and respected by others, and no one will embarrass themselves by publicly showing their weakness or offering their views (A. Edmondson, 1999). When intra-group gossip constantly occurs, perception of psychological safety tends to be low, because as human nature, people are concerned about maintaining a positive self-image, forming a sense of belonging, and being acknowledged by others (Melwani, 2012). Therefore, when others’ behavior often becomes the target of gossip, group members may feel as if they are being closely monitored (Melwani, 2012).