Characteristic Of Bureaucracy

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. Using research and discussion explain in detail the term Bureaucracy. Bureaucracy was developed from a theory of management known as scientific management. One of the main benefactors of this theory was Frederick W. Taylor (1911). Taylor stated that “in the past the man has been first; in the future, the system must be first” (Taylor, 2010) This theory aimed to gain greater efficiency and productivity from workers and work methods by eliminating “soldiering” by removing any unnecessary movements and have a good working relationship between employer and employee by putting in place a system of “initiative and incentive” (Taylor, 2010). Max Webber further developed scientific management into to what he called bureaucracy. Max Weber did not think that employees should be more loyal to their bosses than to their organizations which therefore created a family-like structure. He instead believed in a more formal and rigid structure of organization known as bureaucracy. Bureaucracy is a hierarchical arrangement of jobs using a format of levels where one level is controlled by the next higher level. A bureaucracy also would be bound by clearly defined rules and procedures (Mullins, 2008). …show more content…

This meant that a higher position would direct and watch over individuals of lower position e.g. section managers and sales advisors in

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