Six Sigma Research Paper

Name : Khadija Hassan

Student ID : K13-2055

Subject : TQM (Total Quality Management)

Assignment # 1

SIX SIGMA

Definition of Six Sigma:

"A quality-control program developed in 1986 by Motorola. Initially, it emphasized cycle-time improvement and reducing manufacturing defects to a level of no more than 3.4 per million. Since then, Six Sigma has evolved into a more general business-management philosophy focused on meeting customer requirements, improving customer retention, and improving and sustaining business products and services. Six Sigma is applicable to all industries."

.'. [Reference : http://www.investopedia.com/terms/s/six-sigma.asp]

Certification in Six Sigma:

There are a lot of vendors in the market which offer Six Sigma training,

Fidelity and hundred of others.

.'. [Reference : http://www.investopedia.com/terms/s/six-sigma.asp]

Difference Between Six Sigma and Lean Six Sigma:

The lean approach of Six sigma is the same as The Original Six Sigma, they have the same goals that are to eliminate waste and increase the productivity which will surely increase their profitability; however it focuses on each process individually to check and determine if the product is of good quality and service.. If the process does not add the value , it is eliminated

Using Six Sigma in AUTOMATED IT PROCESSES;

IT is an area which is intially overlooked by the mangers of a company itself while the Six Sigma program is being implemented. This here, is a huge mistake as the Six Sigma Program is proved to be most beneficial in managing automated IT processes in most of the domains of the business

Some Standard

The first of these involves identifying the use of value watercourse Equivalent word /Hypernym (Ordered by Estimated Frequency) of noun map (VSM) to identify the main physical process dowry . This is important as a first whole step , as automated IT summons are often brand up of several smaller components. All of these need to be understood thoroughly before they can be available for character improvements through Six Sigma. Using VSM brand this seemingly intimidating process easy, and not only identifies all components but also organizes them according to overall value to the main process. It is much easier for a Six Sigma squad to focussing their exertion correctly if they can review article all components and spring them priority accordingly.

Improvement Measures (Testing Phase):

Once all fruit components of the automated operation are identified, melioration touchstone are seek out in the form of mesmerism and feedback . Instead of relying on these suggestions and feedback alone, Six Sigma mental test the tone of these improvement cadence . These examination capabilities are key to managing and improving automated IT extremity as making changes without fully discernment the import can ruination an entire mental unconscious process . There are several advanced Six Sigma tools available for validating the