Six Steps Of A Cognitive Approach To Conflict Resolution

1. Both collaboration and conflict are critical for team functioning. In terms of conflict, do you often view conflict positively or negatively? Please explain and cite/reference the readings to support your view. Provide an instance from personal experience or other sources (such as news or case study) where conflict was found to be beneficial for a group/team situation.

The purpose of this book is to give the reader a better understanding of human behavior in a wide range of conflict situations. The book outlines the nature of conflict, it focuses on patterns of human behaviors and the importance of healthy communication. Research and theories throughout the book demonstrate how conflict can be understood and managed positively. Folger, Poole and Stutman write in the preface that “having good intuition about conflict starts

Interest-Based, Problem-Solving involves the needs, concerns, or desires that underlie the positions that people take. We use this type of method to help answer questions such as why? and why not? It’s not a complicated why of solving problems, but it does take some time. “An interest-based approach recognizes that using power within a relationship to force an agreement often results in decisions that are unwise, are of poor quality, or are not accepted or supported by those who will carry them out” (Polzin & DeLord, 2006, pg.

They distance themselves from ideas to form a better judgment. One’s critical thinking skills are used in both methods because they try to find any contradictions or additional reasons about why they do or don’t believe the writer’s ideas. Critical thinking in this way is crucial because it will lead to critical readers, reiterating the important role it plays in other

Power based negotiations can be a useful tactic in negotiations. Power based negotiations are an adversarial negotiations in which both parties try to exert their power over one another. This tactic is essentially a competitive interaction. Both parties are fighting over resources, and each view the negotiation as a zero-sum game. The parties are both willing to use their power to deceive and take advantage to pursue their personal goals.

Finally, the rebuttal is where a potential opposing view is included in the argument and denounced to help strengthen the claim. Toulmin’s model also describes the force of an argument which refers to the way certain phrases are put together to impact

As we noted at several points, there are certain inherent tensions involved in trying to put these values into practice; each of them carried to an extreme often contradicts others. A key element to successful critical thinking is understanding the balance between these different criteria and the need for occasionally trading off one against another. As we suggested earlier, belief in reason and the rules for civilized dialogue are probably the essential starting points for any exercise in critical thinking. If we can’t agree on the basic rules for engagement with others - rules that honor the traditions of dialogue and that are commonly accepted by thinkers everywhere - then the prospect for effective engagement and truly critical common thinking is vastly reduced. We have to agree on the rules of logic and the nature of dialogue and the role of evidence, as well as criteria for evaluating the quality of evidence.

It is the capacity to evaluate the credibility of statements or descriptions of a person’s experience, judgment or opinion. This is crucial in order to measure the validity and logical strength of the information being presented. Evaluation happen when one understood and analyzed what is said or written and the reasons offered to support it. Then one can appraise this information in order to decide whether to give or withhold belief, and whether or not to take a particular action. One would never put evaluation ahead of the other steps in critical thinking steps; otherwise, guilty of a "rush to judgement" will formed.

Peer Mediators must learn how to decipher from two sides of an argument, then suggest a solution that both party's can agree to. Peer Mediators must understand skills like attentive listening. Without attentive listening the Mediator could become lost in the argument. Note taking is also a good skill for Peer Mediators to practice so they can reflect back to the problems of each

As a compromiser myself, I can relate. However, even though compromising has cons associated with it, it can be influential about learning other styles. Ultimately, if compromisers analyze and seek to understand and improve their conflicts, they can learn different styles allowing them to adapt to differing conflicts in order to solve disputes

The chapter goes on to explain types of relationship conflict and ways to resolve them. A few of these resolutions it provides are picking the right

Confrontation occurs when ill intent is present between two or more parties. This is followed by Truce, this is when each party is forced to interject a third-party to help resolve the confrontation. Collaboration is inclusive of the previous ill intent from the confrontation, however, but specific activities are accepted by both parties. Cooperation, the intent is neutral while activities are being planned and carried out. The process of interdependence involves both parties working actively towards the common goal of the conflict.