Social implications of e-commerce on society
Changing customer perspective
With e-commerce, some customers may be afraid of using e-commerce sites (because of issues such as fraud, and internet scams, identity theft etc.) to purchase products online. Issues like these effect e-commerce websites as they would have to change their customer’s perspectives on buying products online, as well as just their specific e-commerce website. In order to attract customers to e-commerce websites such as eBay, Amazon, or Play.com, the website should promise to provide added value – products that the e-commerce website sells could have lower prices than in original stores, for example, a book can be £7.99 in an traditional store, but on the e-commerce website
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The speed of change impacts customers as prices can easily be changed on e-commerce websites as promotions are provided and sales take place, benefiting the …show more content…
Customers may feel awry of inputting their personal details into e-commerce website as they may be afraid of issues such as identity theft or fraud and even their purchased items not being delivered to them. Moreover, when it comes to accessing quality and fit without actual product, customers may feel that not being able to try their purchased items such as clothing may be an issue as they would be unsure if the piece of clothing would fit them. This goes the same for products like food; some customers would prefer to view their products before buying them. Further drawbacks could be reliance on deliver services. As customers place their orders online and expect their goods to be delivered, they have to rely on the delivery service. At times deliveries could be delivered to customers late or their items could be damaged, making customers think twice about relying on e-commerce sites for shopping. As their items have to be delivered, some customers may want their deliveries posted at specific times such as for Christmas or a special event, and if their items are delivered late it disappoints the customers. Impact on employment is a drawback as less staff is hired for the business, an ecommerce business would only need to hire staff to deal with the deliveries, therefore hiring big amounts of staff is unnecessary. With
Nordstrom may experience price elasticity as a risk since it is a challenge for the company to forecast customers behavior to price changes that can affect the retail’s goods of sale. Therefore, it is important to
Case Study #1 Andrew Gonzalez Saint Leo University MGT 417 Case Study #1 The Meridian water pump case is about a small company that produces small water pumps. There was a meeting held within the department managers that pertained to making medium size pumps for the next 6months. Arguments were recorded between the marketing and sales manager, production manager, HR manager and finance manager. It seems to me that all were pointing the finger at one another on why things couldn’t get done and each department was slowing the other down by not efficiently running their departments.
INTRODUCTION “The moment you make a mistake in pricing, you 're eating into your reputation or your profits.” - Katharine Paine The above quote from the founder of KDPaine & Partners LLC and The Delahaye Group is quite apt. Pricing is quite often ignored by executives & leads to people not understanding how it can change the competitive game in an industry.
Introduction The power and utility of the internet is common knowledge to literate people. It has fundamentally shifted the economic land scape to such an extent that its era is dubbed the new economy (Turban et e, 2011l). At the heart of this new economy is e-commerce. E-commerce is simply doing business online. Amongst the companies at the pinnacle of the new economy and more specifically e-commerce is Amazon.
1. Introduction 1.1 Overview of the company “UPS” United Parcel Service of North America, mainly known and brand-named as UPS was founded in 1907. In 1907, there was a big necessity in United States of America for personal messenger, delivery and transportation services. To accomplish this need a 19-year-old James E. Casey established the American Messenger Company in Seattle. In 1919 the company adopted its present name, United Parcel Service.
For example, customers who wish to purchase a moderate price lipstick can get it at $8 from Tarte Vitamin, those who wish to spend a bit more can get it from LORAC at $9 and others who wish to spend higher can get it from Lancome at $35. Although prices are much more at Sephora customer are still willing to purchase from Sephora because the company has justified the greater cost through the provision of higher quality products. However, the internet has impacted the way in which brands’ products are priced as well as the way in which brands compete with each other nonetheless, Sephora’s digital channels do not play a role in the company’s pricing strategy as sephora.com price remain the same of all orders from different part of the world thus, the pricing part of the marketing mix did not change with company’s digital channel strategy (Rudolph
INTERNAL ENVIORNMENT Constantly an “evolving machine,” Amazon’s same day delivery promises to be the next big step in e-commerce (Murray and Chu, 2015). According to an article by Business Insider, a study from L2, found that a quarter of shoppers would abandon their online cart if same-day shipping wasn’t available. Per the article, that’s a problem that most retailers face, especially since only one-fifth of retail stores offer same-day shipping at checkout. The retailers who offer same-day shipping tend to charge exceptionally high prices for the convenient service. When customers think of the word “fast shipping,” they tend to believe that means same-day shipping.
Multiple countries throughout the world have internet access at their fingertips and are able to find the answer to their questions instantly. “As of June 2017, 51% of the world’s population has internet access. In 2015, the International Telecommunication Union estimated about 3.2 billion people, or almost half of the world’s population, would be online by the end of the year” (Gordon). Billions of people use the Internet each and every day to research topics, check their social media, and communicate. The nation as a whole has become extremely dependent on technology to do their work and survive through the day.
For HomeHelp, this would be a benefit, as it will be having more working capital available for it. In the short term, both the companies would have to spend money on the technology to implement the time-based logistics. In the long term, there would be costs associated with the time-based responsive logistics on an ongoing basis as it results in frequent smaller shipments rather than consolidated larger shipments. It also entails costs of regular upgradation of technology needed. This could result in an increase in costs in the short term and long term for both companies, which have to be balanced with the advantages gained (Donald J. Bowersox, 2002, p. 40).
Does social media have a positive impact on society Social media, a form of electronic communication channel which is useful for sharing information, pictures, personal texts, ideas, is one of the most popular technologies today. However, in recent years, the question of whether social media is a positive or negative trend has been raised. Although some people argue that social media has a negative impact on society, I believe that social media is beneficial for society in a number of ways. Firstly, social media makes communication a lot easier than before. In the past, most people used phones and letters for communicating with others; they were not an effective way of communication because they were time consuming and not instant.
Impact Social Media in Society Social Media is a medium that uses technology to share all the information that occurs in society or about one 's life and networks. Social Media technologies take on various forms including magazines, internet forums, weblogs, social blogs, microblogging, wikis, podcasts, photos or images, videos, social rankings and bookmarks. Social Media in the Society has a big impact on the daily life. Everbody can used social media, it could be young or old people.
CHAPTER I INTRODUCTION The Internet has become the most frequently used media for the past two decades (De Leo & Wulfert, 2013). In fact, its users are increasing day after day. The Internet has brought many benefits to numerous societies and individuals, and that includes information searches, communication, commercial activities, and entertainment (Kraut et al., 1998; Korgoankar, & Wolin, 1999).
Causes According to Amin & Noor (2013), the E-consumers generally refer to the purchaser of goods and services over electronic systems such as Internet and other computer networks. This new group of consumers is increasing in number over the years as on-line shopping become a trend and manifestation of modern life style. Based from the Paynter & Lim (2001), E-commerce would provide consumers with benefits such as interactive communications, fast delivery, and more customization that would only be available for consumers through online shopping. Product information in the Internet is more compact and it ranges from various sites.
The most valuable reason for the popularity of online shopping among the people is its high convenience. First of all, online shopping allows the customers to buy products at any time that is convenient for them. While traditional brick-and-mortar selling businesses tend to work during specific time periods, online shopping is accessible at any time. An immense benefit of online shopping is that it is available 24/7. As a result, the customers do not need to think that they will not manage to buy something since the shop is already closed.
More and more people these days prefer online shopping than shopping in malls because of so many advantages and benefits. People from all over the world have accepted online shopping sites because of the convenience provided like from shopping in their pyjamas to convenience for elderly and disabled. Not only this, online shopping sites also provides a wider choice of products, avoiding upselling or impulse buying, better prices, good for the environment, and