Ethical Issues In Omantel

Omantel
Omantel is an Omani communication and this company is majority owned by Qtel group. Omantel is the fourth largest company and it is the first privately company in sultanate. Omantel was established in 2005. Omani market revenue is 196.9 million in 2011 and the strength of the employees are above 1000. Omantel has paying devotion on investment project in the Sultanates. It has worried up a trick for the next phase as measurement of a set of strategy in arrange to spread its income mix and increase extra knowledge in dealing with company in the all over the markets. Omantel announce the attainment of a majority stake of shares of the other Telecom Corporation. By asset of this attainment deal, Omantel has purchase some shares. This contract

Commonwealth Secretariat (2006), Company’s social responsibility is to maximize its positive force and to minimize its negative force. The ethical responsibilities adopted by GORC have been proven beneficial which is reflected by high productivity ratio and low employee turnover. Employees should operate under the practice which promotes Customer Relationship and Customer Social Responsibility. Viable these mentioned factors, employees should create/produce such products which will capture and retain the perception of GORC in customers mind. This perception will give a boost to overall sales and profit calculation which will portray a final Image of building a concrete customer brand loyalty relationship, which may in future increase the sales and profits to an exponential level. Thus the responsibilities practiced are key elements of creating and retaining customer strength. Company gives more benefits or packages to the employees because the company wants to stay employees and their employees can’t go to the other company. They give bonuses, low burden of work and high salary. Cuban, L. (2010), Company provides a safe work place, all information about the company, and treating employees fairly. So employees are satisfied and

In our society there are many consumer rights who protect the consumer like right to safety, right to get any information, right to choose any product, right to heard anything, right to equalized, right to gain benefits, right to live healthy environment, right to basic needs, right to use any services. Sage. Kaparou, M. (2013), These are all consumer Rights who protect them in society. Based on the Consumer Rights Knowledge Present in the society you develop a set of principles which in return provides security as well as a few added benefits which in creating a value of and for the customer. For e.g. Oman Air, And Airline focused on delivering luxury travel at the best affordable price. Oman Air, targets its consumers with budget friendly packages around the world. Keeping in view the faith and belief of customers. Gunter, H. (2004), Customers when booking their flights through Oman Air are handed a pamphlet which incorporates all the ethical principles Oman Air. Every Passenger (Consumer) is important for Oman Air, and getting a quality feedback is what helps the company to stay in line with quality and satisfaction. Ethical Principles Developed by Oman Air are Customer Trustworthiness, for e.g. A consumer leaves his/her luggage with an attendant of the company, they are rest assured their luggage won’t get misplaced or lost. Then their practice on delivering Quality Service is