Workplace violence is when a worker faces a threat of violence. It is something that is a very serious topic and can happen anywhere at any time. Workplace violence can consist of verbal abuse, physical assault, intimidation, sexual harassment, theft, and many others. Workplace violence can occur in almost all areas of various occupations, whether it is by coworkers, managers, or customers. There is one particular group of individuals who face workplace violence more frequently than others do, and those are our healthcare providers. Unfortunately, healthcare associates can experience abuse from patients, as well as, their family members. There are times the provider can encounter unpredictable and challenging circumstances when caring for …show more content…
There are many different types of physicians found in a healthcare setting, and almost all will face workplace violence at some point. However, the group that will face the most risk is the emergency department. “Emergency medicine physicians are believed to be at highest risk of aggression and violence” (Morrison). Just like the nurses, emergency department physicians run the risk of violence because of the setting in which they work. The emergency department sees all types of people and situations so that anything can happen. “One of the most difficult situations that physicians face is being threatened, abused, or physically harmed by one of their patients” (Morrison). The job itself might be difficult, but when something of a violent nature happens, it makes the job even more difficult. If a physician is harmed or injured, it can leave emotional and physical damage. Once that damage is done, it will ultimately make a physician’s job extremely difficult. In the article titled Aggression and Violence Directed towards Physicians, three case examples are presented that give light to violence physician’s face. In Case A, a patient with schizophrenia and posttraumatic stress disorder went to a nearby hospital with hallucinations. The patient was waiting to be seen by the psychiatric team and over an hour had gone by. The patient became frustrated, and when a resident tried to help the man, the patient threw a nearby chair and broke the resident’s wrists. In Case B, a patient was in the hospital for cellulitis treatment. When he was about to be discharged, a nurse brought their breakfast to them, and the patient was unsatisfied with their meal and began arguing with the nurse. The nurse left and a resident went to calm the patient. However, the patient’s temper escalated, and they threw a pitcher of water at the resident. In Case C, a patient had a history of hypertension and cocaine use and was admitted for a
Police and prosecutors tend to downplay the violent assaults on health care workers unless someone is severely injured, even though 30 states have felony laws against it (Jacobson, 2014, p. 4). According to a descriptive study conducted by Lisa Wolf there were many instances in, which the legal, judicial system was unwilling to pursue charges against patients, or family members who assaulted nurses. Thus the focus on legislation to make an assault on health care workers a felony crime may have limited efficacy unless efforts are made to address society’s complacency toward violence against nurses (Wolf et al., 2014, p. 3). In Pennsylvania two house bill’s were introduced one in 2011 House Bill 1992.
The female patient was irate, uncooperative, and exhibiting violent behavior with the nursing staff and Physician. She wanted to leave the hospital and refuse to talk to the staff. The patient throws her SCID card in the trash and I pulled it out of the trash can and place it with her paper work. The female patient received
Jessica Stemp is a 27-year-old female army veteran with no pertinent past medical history presents with insomnia and irritability. Jessica, an administrator assistant at the chaplain services at Veteran Affairs was urged to come in by her employer or boss following a verbal and physical altercation two days ago with a client who wanted to reschedule an appointment with her boss - This event happen in light of her potentially being laid off because of her performance at work as well as her tardiness. She doesn’t remember the progression of the encounter however, she just remembers shoving the client. She describes how this never happen before.
1. Reporting and Responding Two Professional practice issues that correlate with the horrific case of the abuse and mistreatment of Clarence Hausler includes the Principle regarding Professional behaviour being crossed displayed by the employed Carer. ‘Person- centred practice’ furthermore demonstrated within the way Carer Corey Lucas’ nursing practice and MRCF appalling approach to adverse events and open disclosure in response to such incident. Both professional practice issues are seen to be disobeyed by Hausler’s employed carer as shown within the aggressive measures taken by Corey within the scenario. 2. Relating
Violence against nursing staff and peer-to-peer assault is a significant problem on adult inpatient psychiatric units (Delaney & Johnson, 2006). OSHA (2015) reports less than two employees per 10,000 in private industry suffered injuries related to workplace violence compared to 7.8 cases per 10,000 employees in hospitals. The negative result of staff injury is the “hidden costs” of low “productivity, morale and employee retention” (OSHA, 2013, p. 4). The current practice model on psychiatric units is an emphasis on maintaining a therapeutic milieu and the use of de-escalation techniques as needed to address agitated, aggressive and assaultive behaviors (Delaney & Johnson, 2006).
The mother confirms that the patient has not been compliant with his medication since he has been release from jail. The mother reports that within the past 3 months she has called the police 4x on her son due to his verbal aggression towards her. The last being 10/21/15, when he became angry over her not giving him one of her cigarettes. The mother reports mostly about her concerns with the patient self-care. She reports that he would rub soap on his skin, however would not use water.
There were specific situations that led to the cause of Julie Thao's actions of medication error and the death of Jasmine. The situation could have completely been avoided had Julie followed the code of ethics and avoided shorts to provide proper care for the patient. The state claimed that Thao's mistake was caused by actions, omissions and unapproved shortcuts, however, there were other factors that played a role in her carelessness as well. While failure to comply with procedure has been a factor in the medication administration error, other factors contributed as well. For example, failure to properly use the information system, or to ignore alerts or warnings have also resulted in preventable errors (Nelson, Evan, & Gardener, 2005).
D-The patient arrived on time for her session and informed this writer that she has decided to remain with the clinic as she learned on her own that no detox facility will accept her because she is testing negative and currently on methadone. The patient further mentioned that she is questioning as to whether or not her sister and her mother would help her as they said they would; however, the patient had a moment and looked back when her family did not help her as she struggled with her children. Furthermore, the patient reports, her sister did not give her the $80.00 for her rent. The patient reports that she had asked some guy for assistance. This writer addressed with the patient about her employment status and money management.
The students may thus experience some negative emotion and develop intrapersonal conflicts. Otherwise, some patients and their relatives are being discourteous and unreasonable toward healthcare providers that student nurses may encounter aggressive language and
Missed identification of shock symptoms in Ms. Gadner 2. IV infiltration being missed resulting in her not receiving fluid ordered 3. “Scanty documentation” depriving the physician of information on Ms. Gadner’s current condition 4. Administration of valium and morphine, contraindicated in shock, nursing not questioning the order 5. Didn’t communicate need for transfer to Dr. Dick.
Violence against healthcare providers is a significant problem that has been receiving growing attention. Incidents of workplace violence are experienced by nurses and physicians on a day-to-day basis, especially in emergency departments. The corollary of this phenomenon has become a significant matter due to the psychological stress it is placing on healthcare providers, hence affecting their efficiency and productivity. We may often undermine the consequences of workplace violence, but studies show that it may cause distress, apathy, rage, disappointment, helplessness, anxiety, self-doubt, and insecurity of healthcare workers. (Öztunç 360-365)Hence, their entire job performance is decreased and absenteeism is increased.
When looking at the function of professional nursing, the attitude, experiences, as well as factors such as demographics, social class, education, and values, can determine how the nurse will view violence in the workplace. These factors that have contributed to the development of the professional nurse can also determine how the nurse views and even reacts to workplace violence and aggression towards them. The qualities of the professional nurse and their background can determine how the human behavior from the patient is viewed and can lead to de-escalation or escalation of violent situations. The behavior of the patient can include cooperation, calmness, anxiety, aggression, or anger. Behaviors of aggression, anger, frustration, and acts of intimidation when patients are experiencing an illness can exacerbate stressful situations which can turn violent.
Abstract A literature review was conducted to answer the following evidence-based research question "What are the effects of horizontal violence in the workplace on nurses and patient care?" The review includes a systematic review, two qualitative reviews, one quantitative review and a mixed method review that will aid in answering the research question while focusing on the effects of horizontal violence on nurses and what interventions could possibly be used to prevent this type of violence in the workplace. These studies were retrieved through various electronic databases in which will be discussed in the remainder of the literature review. The literature that was used were all published within the last five years with four of them being published in the United States and one from the United Kingdom.
STATEMENT OF PROBLEM Bullying and harassment at workplace is a widespread social stigma which is well recognized in the healthcare sector, both globally and in Pakistan. It can have devastating effects on the victim’s personal life, health, job satisfaction, performance and productivity. Women are the major victims of workplace harassment in Pakistan’s healthcare sector. Fear of reporting and confusion regarding how to get help has further added to the problem.
Student nurse Alice did not inform the staff nurse Mary that she could not serve medication without any supervision. Besides that, student nurse Alice also did not inform staff nurse Alice that she left Mr Tan's medication on Mr Abu's cardiac table in which causes Mr tan not to take his medication instead Mr Abu took it. Another reason was non-compliance towards hospital protocol due to lack of knowledge and competency. Staff nurse Mary breaks the six rights of medication administration by not serving the medication directly to Mr Tan.