Salespersons and their managers are important in keeping good relationship with customers and providing them superior products and services. The effective way to motivate salesperson to be customer orientation is through their compensation plans. Salespersons are more customers oriented and hardworking if their compensation is related to customers. Company also gives training to salesperson to ensure them focus on their customers. Customer orientation is not only focuses on customers’ needs, it includes other stakeholders’ expectation too.
SONY PICTURE NETWORK INTRODUCTION:- One of the most famous and well known brands in electronics media is Sony, Sony is Japanese multinational conglomerate. Its diversified business include consumer and professional electronics, gaming, entertainment and financial services. Sony is one of the leading manufacturers of electronic products for the consumer and professional markets. Sony was founded on 7 may 1946 by Masaru Ibuka Akio Morita and has its headquarters in Minato, Tokyo, Japan with a net income of USD$ 656 million in 2017 it is one of the most important players worldwide in its respective businesses. of the world 's largest media conglomerates with revenue of $77.20 and 167.900 of employees It is one in FY2010.
TIME WARNER (now TIME WARNER INCORPORATION) Time Warner was an American media company that specializes in digital media, publishing, filmed entertainment, cable networks, cable and music. It also provided cable television services and pre-recorded compact laser discs. Major revenue generator for Time Warner was its magazine publishing and sheet music publishing, well known music licensing to radio stations, motion picture production and distribution services. Its corporate headquarters is located in New York City. Time Warner Inc is one of the world 's leading media and entertainment Company that offers cable systems, television networks, filmed entertainment, publishing services and interactive services.
Therefore buyers seek ways to motivate their suppliers to achieve a better CSR performance. In supply chain literature it is often assumed that suppliers will follow the buying firms, their customers, in their quest to become more sustainable once they start introducing codes of conducts and certifications (Millington, 2008). However, it has become more and more clear that this is really a slow process. There are many factors influencing a suppliers’ CSR performance and the improvement there of. For example the buying firms purchasing practices, supplier dependency, the suppliers’ available resources, firm size, the level of CSR performance across the industry, requirements from end customers and locally imposed rules and regulations (Aguinis & Glavas, 2012; Baden, Harwood, & Woodward,
BRIEF HISTORY OF THE COMPANY “Starz is a leading integrated global media and entertainment company with operating units that provide premium subscription video programming on domestic U.S. pay television channels (Starz Networks) and global content distribution (Starz Distribution. )” Starz Networks provides premium subscription video programming. It is important to mention that to date (2015), Starz has about 23.3 MILLION SUBSCRIBERS. Among the channels that the network owns we find: • Starz: The flagship channel, original programing and big theatrical releases. • Starz on demand: An online platform offers subscribers access to content before is has been officially launched.
I. Introduction Blockbuster is a provider of home movie and video game rental service through video rental shops, DVD-by-mail, streaming, video on demand, and cinema theater. This United States of America (USA)-based company had more than 9,000 stores in 2004, with more than 2,000 stores overseas. Blockbuster started with the retail film and video games in 1985. After the first few stores successfully seized customer demands, Blockbuster had been approached by many bigger companies and corporations.
Moreover, it incorporates assets in Filmed Entertainment such as 20th Century Fox Film, Fox 2000, Fox Animation and Blue Sky Studios, Endemol Shine Group, and numerous others. In addition to controlling Fox Broadcasting Company, Fox Sports, Fox Television Stations Group, and MyNetwork TV in Television. Finally, it acquires nearly 39% stake in Sky plc which is a European operator of satellite TV suppliers and pays stations in the United Kingdom and Ireland, Austria, Germany, and Italy in Direct Broadcast and Satellite TV. Thus, having this enormous empire and countless assets cause having competitors. 21st Century Fox competitors are The Walt Disney Company, CBS Corporation, and Nbcuniversal Media,
As such, companies are finding it hard to establish a balance between profitability, productivity, business viability and sustainability, and customer satisfaction. Many firms are fulfilling one of the above objectives and failing in their attempts to fulfill the other objectives. With such conditions, it has become difficult for managers to realize the relationship that exists between operation management and job satisfaction. Therefore, the overall purpose of this research is to examine the relationship between application of the operational management strategies and the productivity of companies. As a matter of research extension, the research will also analyze the element of customer satisfaction about operation management and employee job satisfaction and management.
The goal of relationship marketing is to create strong, even emotional, customer connections to a brand that can lead to ongoing business, free word-of-mouth promotion and information from customers that can generate leads. As opposed to relationship marketing, transactional marketing is an approach that is short term based focusing on acquiring new customers and making a sale. Further, the difference between companies that adopt to relationship marketing and companies that adopt to transactional marketing can be explained as below. Relationship Marketing Transactional Marketing • Focus on customer retention and building customer loyalty • Focus on single sales • Emphasis upon product benefits that are meaningful to the customer • Emphasis upon product feature • Long time scale • Short time scale • Emphasis upon high levels of service which are possibly tailored to the individual customer • Little emphasis on customer retention • High customer commitment • Limited customer
B. The early days of video games. C. The rise of the video game industry. D. The video game industry in the modern day. III.