Essay On Economy Experience

Executive Summary/Abstract

Experience economy

Economy Experience is where business meets science. Today every business should challenge its purpose, its value proposition and business model to become future - proof. Products and services are becoming increasingly interchangeable. Almost any industry is feeling the urgency. One has to make sure that one delivers meaningful experiences that capture value for clients and all stakeholders. Two perspectives that need to be considered for value creation are experience and business perspectives- clarifying of the concept experience by exploring new forms of creation.

Reflect this to yourself: “which experiences in fact changed your life, which experiences you will never forget, and you actually paid for? These personal experiences determine what we value most in our life. After observing most restaurants or food outlets, we find that they only consider selling food to consumers. They are merely concerned about serving their customers and view good customer service as an addition to the food they are selling. The purpose of our report is to look at how Spur Corporation views customer service as an important part of their job and not as an addition to what they have to do as their daily task.

This increase its competition, therefore had to innovative to stay competitive. It has to instil the process below to all employees during their training. This will assist employees in not viewing customer service as just a job they have to do but to view it as thee important part of their job from waiters to managers. Spur Corporations needs to ensure that information their staff goes for a refresher training constantly, before changes are made from the menu staff should be trained and must know the ingredients used to prepare meals to ensure that they are able to advise their customers accordingly when they are suggesting