Starbucks Performance Management

In this milestone we will be looking at a few key items of employee and labor relations. Some items that this paper will cover are things such as employee discipline, performance management and employee and labor relations. First, we will start by looking at employee discipline.

The process involved with hiring a new employee has many steps. The goal is to find the right employee with the right qualifications for the job. It should be a good fit for the employer and for the employee. The purpose of this paper is investigate the selection process that is used in Henrico Doctors’ Hospital and also identify the expectations of both human resources and the nurse manager in terms of selection.

At my company Blue Cross Blue Shield of Tennessee we also do the Performance Management and Development to measure our performance. Our calls are listened to by our quality department to see if answered all questions and if every question and answer documented in our system. The report is sent to our supervisor and manager to notify them of our individual performances and then it is averaged out to get the report of our entire department.

IMPACTS OF ECONOMIC FACTORS ON STARBUCKS The ongoing global economic recession is the prime external economic driver for Starbucks. As I already mentioned, this factor dented the profitability of Starbucks. This has convinced buyers to shift to cheaper alternatives. As they did not quit buying coffee, Starbucks should seek an opportunity here.The company has to deal with rising labor and operational costs. The inflationary environment and falling profitability is causing a lot of stress. Some other economic factors which can affect Starbucks are:  Local currency exchange rates  Local economic environment in different markets  Taxation level IMPACTS OF SOCIO-CULTURAL FACTORS ON STARBUCKS As already stated, Starbucks can offer cheaper products

In an organization, getting the best out of both the management and employees is important towards ensuring that the organization performs to achieve its objectives. The performance management process revolves around ensuring that a project in question succeeds through constant working and monitoring of the process. The performance management process has three phases which include; Planning, discussion and performance evaluation. (BC Government, 2014) The figure below shows the performance management process in an organization that is very effective. This paper will be looking at how Barrel Energy implement the 24 hour working system, challenges faced and how they can improve in their service delivery to the vast clients they have.

Accordin to Freeman (1984), stakeholders are anyone that can influence or be influenced by the company’s actions. And there are two types of stakeholders, including the primary and seconday stakeholders ( Clarkson, 1995). For Starbucks, its major stakeholders include employees, customers, suppliers and stockholders. Starbucks’ performances and business strategies could also affect the general public and the society. Therefore, it is essential for Starbucks to establish different platforms to share their company information to different stakeholders in order to let them realize the current business situation of Starbucks. In the following paragraphs, we would introduce the

All of a sudden I found myself thinking sociologically when I was working on homework at the Starbucks on Peace Street. At first it seemed like most other nights that I went to work at Starbucks, but then I suddenly began to recognize the various sociological dynamics all over the coffee shop. I began to look with a sociological eye at, little things and big things, symbols, and values.

Starbucks is known for its delicious fresh brewed coffee and its dedication to employees, customers and communities. Starbucks is one of the largest companies in USA and it is based in Washington. The company keeps its customers on their toes with new products and loyal customer deals. Every year the company is introducing something new and interesting. This strategy and approach keeps the company on the top and customers coming back for more. Starbucks sells high quality food and brands for affordable prices. Recently, the company launched a wine collection in addition to the coffee. Now, customers can enjoy a coffee in the morning and a wine after work. This strategy will bring more revenue to the company and will put the Starbucks on the map with other great small shops. The brand has also positioned itself best coffee brand in the market by providing attractive store design, unique environment, elegant taste and high quality coffee beans (Kotler & Keller, 2009).

Employees are crucial to any business, and so it is extremely important for an organisation to have a great understanding to the recruitment and selection process. This process is used to make sure the right candidate is chosen for the job. The aim of the research is to create a better understand of the recruitment and selection process and what takes organisation to recruit new employees. The recruitment and selection process has so many different elements to think about, and this essay reflects on how the organisation searches for possible candidates to recruit. Recruitment and selection process is dealt with mostly the human resource (HR) department, although in many organisations it is common for other heads of department to be involved in the process to make sure that technical considerations are assessed during recruitment and selection so that no faults are made. Organisation also have to make a decision as to whether it is better to recruit internally or externally, and both come with advantages and disadvantages. There are also legal consideration to take into account when associated with recruitment and selection process which is imperative that an organisation sticks to (Aylott, 2014)

Performance management according to --- is a function that that embraces activities such as articulated goal setting, uninterrupted progress reassessment, regular communication and feedback, as well as coaching for better performance. Likewise, it involves execution of employee development plans and rewarding accomplishments. In other words, performance management focuses on improving employee performance along with effort via a process that supports employees to get personal and professional fulfilment by a feel of purposeful contribution. In organisations, management is responsible for meeting organisational objectives through the involvement of others; through evaluating the performance of systems and human resources.

This chapter explains the HR function of performance management, its policy integration and its impact on organizational performance. First, the performance management at the organization is introduced. Second, the major elements of performance management policy its integration, implementation and its relationship with organizational performance is mentioned. The research findings are described and at the end, with conclusions and suggestions are outlined at the end of the chapter.

Competitive Intelligence is the processes that made up of phases that are linked together (Nasri 2011).

Human Resource Management: Starbucks is known for its exceptionally learning base workers. They are the primary resources of the organization and they are given incredible advantages like investment opportunity, retirement records and a sound society. This successful human capital administration interprets into extraordinary client administrations. It was evaluated 91st in the 100 best work environment for by Fortune

Employees, as well as managers, often wonder why organizations engage in employee performance appraisals. Successful organizations understand the importance of incorporating performance appraisals into their performance management process and strategy. Other organizations simply conduct the activity to make sure that they have a piece of paper in the employee’s file. This paper is going to focus on how performance appraisal can contribute to employee’s performance. Some of the elements here include: Strategic advantages of the performance evaluation, potential forms of bias in the evaluation system and how performance evaluations can contribute to the achievement of strategic objectives.

Operations management (OM) is the business function responsible for managing the process of creation of goods and services. It involves planning, organizing, coordinating, and controlling all the resources needed to produce a company’s goods and services. Because operations management is a management function, it involves managing people, equipment, technology, information, and all the other resources needed in the production of goods and services. Operations management is the central core function of every company. This is true regardless of the size of the company, the industry it is in, whether it is manufacturing or service, or is for-profit or not-for-profit.