Store enironment
Store environment is the surrounding of a store, it include many element, like lighting, music, aroma, cleanliness and the layout of a store . Store environment is an important element in retailing given that 70% of the purchase was an impulse buying or unplanned purchases" (Dunne and Lusch, 2005) Retailer acknowledge the importance and they make use of the store environment as tool to differentiate itself with other competitors. (Levy and Weitz 1995) Create a pleasant shopping atmosphere not only offer somethings different to their competitor but also influence customer purchase behavior by affecting their emotion and cognition. (Matt Drodge, 2017)
H1: Store environment has significant impact on customer purchase behavior
H2: Pleasant store environment can stimulate customer purchase intention.
Lighting
The lighting techniques influence the success of the retail product display, it helps highlight the architectural elements, the quality of products and creates virtual spaces which impact on the feeling of customer and their impression towards the products. (Sarah Caine,2017)
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P., & Areni, C. S., 2015) Different type of music, from volume to tempo have significant impact on customer purchasing intention. Business with differ image or nature play different type of music. Playing a louder and stronger music may cause customer shop quickly and stimuli their buying behavior but create negative feeling under the clamorous environment while playing pleasant music usually associate with longer consumption time but may not stimuli customer purchase (Charles S. Areni, 1993) Company should choose the background music based on business image and target group because individuals have different perceptions and preferences. (Cupchik, Rickert, and Mendelson,
Nordstrom’s store interior design has a traditional wood, elegant appearance and, at the same time, conventional. From the main entrance, people can appreciate the illuminated interior lights of Nordstrom with its picturesque windows placed on both sides of the door where they used to collocate inanimate mannequins dressed in the last attire of the season; a festive recreation to enhance consumerism or, Nordstrom’s’ magazines postcards. The retailer entrance is like a short tunnel, an abstract or geometric museum painting that magnetizes people to discover their merchandise variety. At the end of the entrance, in the form of the mini art exhibition tunnel, people can find an empty corridor of merchandise that give people a sensation, a wider and more orderly view of the store, which takes people to the heart of Nordstrom store, the stairs.
Everyday items are located towards the front of the store and similar items are grouped such as toys and electronics. Each department is specifically designed to showcase the product in an appealing way. For instance, the design of the fresh produce area uses wood surfaces for a natural and homey feel. The beauty aisle is trimmed with bright lights to draw attention to each item on the shelf. The cleanliness of the store differentiates itself from competitors like Wal-Mart.
The atmosphere of any setting is continuously fluctuating in both obvious and vague ways. A hardware store such as Home Depot is a prominent example of this fluctuation. Home Depot has been providing hardware products for both home and business improvement needs since 1978. Home Depot sells products that fall under categories such as: paint, lumber, electrical, plumbing, garden, and more. The diversity among the customer population is wide ranging, from the different ethnicities, nationalities, and gender shopping on any given day.
“Regardless of what artists may think about this shift in the music industry, there’s no arguing that they need to adapt in order to make money” (Carter 5). Endorsement deals play a big role in a musician’s career. Currently people are debating about whether or not artists should allow advertisers to use their music in promotions. Artists should allow their music to be in commercials because advertising keeps a musician financially stable and helps them reach a wider audience. Generally speaking, allowing corporations to use a musician’s music in advertising keeps artists financially stable.
The lighting in Donnie Darko movie is a key component of composition which creates our sense of illuminating for people and things. This movie uses two sources of lighting; natural light, such as daylight, when the scene is in an outdoor area for example, walking from school, at home, waiting at bus stop, or playing outside of the school on sunny days. Another source of light is artificial spotlight which is used in the movie indoors to cut and shape the light at the dining table, in the classroom or in the psychotherapist's house. Also, distinct shadows are used as an essentially smooth surface that reflects hard light in the Halloween party to feature deep shadows and scary areas in function of the plot. Three-points of lighting create ominous shadows in the horror genre for all the actors at Donnie and Elizabeth's Halloween party with lighting from below the cast to create monstrous objects in real life.
The article “The Science of Shopping” written by New Yorker staff writer Malcom Gladwell, is based on retail anthropologist and urban geographer Paco Underhill. Underhill studies the shopping characteristics through frequently watched surveillance tapes to help store managers improve the setup of their goods and services. Through those footages he evaluated his observations and the statistics to help define his theories with the purpose to make sellers conform to the desires of the shoppers. Underhill, an insightful and revolutionary man, provides a view of science to displaying merchandise and creates a positive experience for both the buyer and seller. I agree that Underhill’s scientific theories; the Invariant Right, Decompression
The variety and assortment of products in today’s world is growing heavily making consumer decisions harder and harder. Thus, the need of in-store visual merchandising be-comes relevant as never before. The more choices consumers are faced with, the more time they tend to spend while making purchasing decision, and visual merchandising may help to facilitate those choices. This reflection paper is aimed at drawing understanding on how visual merchandising influence consumer behaviour and how it stimulates the purchase de-cision.
Norms are the specific cultural expectations for how to behave in a given situation. They are the agreed-upon expectations and rules by which the members of a culture behave. Norms vary from culture to culture, so some things that are considered norms in one culture may not be in another culture. For example, in America it is a norm to maintain direct eye contact when talking with others and it is often considered rude if you do not look at the person you are speaking with. Some example of norms includes Folkways, often referred to as "customs.
These different lighting techniques are applied in the movie to help set the tone and mood for the film scene. The
When lighting an exterior scene with a wide shot, not much could be done to balance levels. But when the director goes for a close-up or a medium shot, he uses diffusion or bouncing light to hide the hard quality of light from the sun. Diffusion and bounced light is in the movies since the late 1910’s and early 1920’s. Keeping the exposure of the actor’s face allows the audience to believe what is going on. The limitation of power on the non-studio shots makes lighting fixtures difficult to power.
Retail positioning aims to provide competitive edge by differentiating the retailer from its competition. This differentiation can be achieved through retail offerings that appeal to, and are easily identifiable to by its target market. This process is done by selecting market segmentations and matching them to the retail offerings as precisely as possible. It is vital to understand the consumers needs and wants in order to make a proper match and be distinguished from other retailers. Nordstrom distinguishes itself from other retailers by positioning itself as an upscale fashion store with outstanding customer service, and its multichannel approach.
Since, music is considerable as the useful tool and it makes things seems easier for people just by listening to it while concentrating or working on things. It is obvious that music is the best tool in relieving from stress and one study shows that music improves the performance of people at their work or children in school more effectively compared to their performance without music. Music does not just relaxing people but there are many benefits on the development of children with their brain, behavior, intellectual and cognitive that leads children to grow further than they could without music (Silberg, n.d.). This topic was interesting to work and conduct researches on because
Q1.a When talking about environment in general, we think of the surrounding things that have an ability to affect. Same is applied with marketing environment. Marketing environment is the collection of all of the surrounding actors and forces that have the power to affect the company 's ability to do its job in having good relationship with target customers and satisfying their needs (Kotler, Armstong, Tolba, Habib, (2011). Marketing environment consists of internal and external factors that have direct affect on the marketing program. Internal factors (or the microenvironment) are the ones closed to the company, for instance, the company, it 's suppliers, the marketing intermediaries, competitors, public and customers.
According to Allan (2006), marketeers and “advertisers” use variable approaches and techniques in order to fully engage, involve and immensely persuade the “potential” consumers to buy their product or service (p. 434). It is noticeable that these techniques have greatly evolved and remarkably developed through the past decades (Hemmings, n.d.). This gradual enhancement in advertising techniques is precisely concentrated in the background features of advertisements, such as “attractive” colours and pleasing music (Gorn, 1982, p. 94). In other words, marketeers established an entirely new method to attract the audience, and this is done through integrating psychology in marketing. This has been the main goal of all marketing campaigns and advertisements
Introduction At the start of this course, I had no idea what to expect. This is due to the fact that marketing is a field that offers a combination of so many different disciplines such as art, psychology, and statistics. I encounter marketing on a daily basis but have strangely enough not reflected too much about it. Nevertheless, it is a very interesting subject, which deals with promoting and selling services and products.