Strengths And Weaknesses Of Alibaba

4. Identify the weaknesses

Social collaboration tool is used to increase the productivity, which is also offering the platform to make the people communicate and train the social workers. As Alibaba is a broader horizon website, there are millions and trillions of consumers doing trade with it, so it must pay attention to the following issues about the social media. First, the social collaboration tool must be friendly with the user so that the problems for buyers and sellers could be laid emphasis on, for not everyone is good at the internet. Thus, a comfortable social collaboration tool without the difficult language is good for the people to understand and read. Absolutly, attractiveness is also important for the visitors use it. Secondly, consmers usually like to inspect first, then purchase, so the sellers could use the false pretence because the buyers could not inspect the product immediately, and some people stole the information from the credit cards of the online recovery which will bring the potential risk for the buyers. Hence, Alibaba needs to pay more attention to how to protect the customers’ information. As to the Alibaba, even though the social collaboration tool has increased knowledge, it brings the potential risk such as damaging the brand, leaking the personal information, drawing the lawsuit and so on. Alibaba is a famous brand in the e-commerce industry, and is also the biggest online trading market community in the whole world. It has dealt with the