Assessment 3
Ans 1
Kaizen is the practice of continuous improvement. It is a lean manufacturing tool that improves quality, productivity, safety, and workplace culture. Kaizen focuses on applying small, daily changes that result in major improvements over time.
Kaizen first surfaced during the effort to rebuild Japan after World War II. At the time, several U.S. business consultants collaborated with Japanese companies to improve manufacturing. The collaboration resulted in the development of several new management techniques, one of which was Kaizen. Kaizen comes from two Japanese words: Kai (improvement) and Zen (good). Over time, it became widely known as “continuous improvement.” Unlike many business practices, Kaizen’s strength comes from requiring all workers—from the CEO to the shop floor assistant—to participate by making suggestions to improve the business. The 5 's ' of Kaizen are :
1. Sort : Removing all unnecessary items from the workplace.
2. Set In Order : Creating a specific location for everything.
3. Shine : Clean the work area.
4. Standardise : Standardise the best practice within the workplace.
5. Sustain : Never slip back into the old ways.
Ans 2 Disruptive innovations Sustaining innovations
Disruptive innovation creates new markets separate to the mainstream; markets that are unknowable at the time of the technologies conception. sustaining innovation comes from listening to the needs of customers in the existing market and
Sanitation Activities: 2.007 "The SSOP criteria (as outlined in the cleaning procedures) are being followed. " 2.008 Clean-up records are signed and dated with verification signature of supervisor or team leader. Cleaning Utensils: 2.009 Cleaned equipment, service containers, utensils, disassembled equipment and piping are stored and handled in a sanitary manner. 2.010 "Cleaning utensils and tools are of proper design, properly identified for its intended use, maintained clean, and located in designated storage areas (color coded etc.). Observation: The Milk Room needs a separate vacuum cleaner to prevent cross contamination as the current practice moves the vacuum between the Milk Room and Chocolate.
➢ Clarify roles and reinforce rules ➢ Create positive, motivating, innovative and creative environment ➢ Create a friendly and supportive environment ➢ Show responsiveness ➢ Celebrate success (large or small) ➢ See “failure” as a learning opportunity ➢ Show adaptability and
However, there are numbers ways in which a company can ensure its success. To be a successful business today, a company must understand its consumers in a way that promotes a sustainable competitive advantage (Ferrel & Hartline, 2014). Companies must have something that sets them apart from
Publix Super Markets Publix Supermarkets is a growing supermarket chain based out of the southeastern United States. As Publix continues to expand the company has been reporting increasingly good numbers in both sales, and customer satisfaction. However, in the past 12-18 months Publix has begun running into not only stiff competition in new markets (Cloud, Sales and Earnings down at Publix), but declining sales in stores that were open at the same time last year across all departments (bakery, deli, meat & seafood, grocery, and produce). (Copeland, “Publix Ways to Improve”) This is just the main symptom of Publix’s main problems which are that innovation often takes a very long time, but is increasingly shot down, and that Publix is unwilling
Change can alter the normal routine of the workplace hence creating chaos. Organizational change can aid in improving the image of the organization, promoting efficiency and improve on the competitiveness of the organization (Schein, 2004). The manager can function as a trainer by helping the members of the organization to learn how to utilize the data to be used to promote development. He or she can help the members of n organization to acquire a new set of skills to help solve future problems of the organization.
Cleaning the bathrooms and taking out the trash needs to be done frequently. As the bathroom is being cleaned, the employee needs to know what each type of cleaning product does. When trash is being done, the employee needs to know the locations of each trash can and where to put it once it is collected. The cleaning of gas spills is a dominant literacy that is learned from a manager or shift supervisor, and it has to be done with extreme caution. Literacy acts as a ritual when the ice cream, frozen yogurt, and FUB (frozen non-carbonated beverage) machines need cleaned every four hours.
McWhinney theory of problem-solving has identified a series of different approaches to solving complex problems in the organisation based on how the company views the realities, problem-solving and change management process. The Modes of change or approaches are formed by combining the four realities or worldviews into six distinct combinations. The different modes of change described in the McWhinney problem-solving model include Analytic, Assertive, Influential, Evaluative, Inventive and Emergent.
Share credit; 10. Remain calm. Be kind; 11. Have a vision; 12. Don't take counsel of your fears or naysayers; 13.
Think Question #1 Sydney Martin CMN 225: Communication in Place September, 19th, 2015 Innovation is a natural part of human society, without it the human species wouldn’t be where it is today. But, in order for an innovation to make a significant impact on society the innovation must be spread throughout the many different cultures and societies on earth. Everett Rogers and Malcolm Gladwell both studied they way innovations are spread. The theories while, forty years apart, essentially the same. Rogers defined diffusion as “…the process by which an innovation is communicated through certain channels over time among members of a social system…”
• Clean spillages and ensure the correct warning signs are in
o Cleanliness of rooms and walls: Keep the surroundings clean o Personal cleanliness: Keep patient clean and dry. o Variety: Have variety in the patient’s room to avoid depression.
After these companies go about developing products, which may be product modification or it may be a completely new product. Product offerings are increasing every year as consumers are looking for more and more variety of products. Companies which are unable to churn out new products fall back on competition and suffer the consequences. Companies face danger not just from competitors but consumer needs, technology, and product life cycle. New product development has its share of challenges.
As mentioned earlier, communication and information provision help reduce employee’s resistance to change and hence create an organizational culture that values change. According to Gill (2002), communication is the ‘blood’ of organizations and ‘oxygen’ of change implementation. Poor communication between leaders and the individual staff, on the other hand, could impede change programs (Huczynski and Buchanan, 2001, cited in Burnes, 2003). Frahm and Brown (2005) identify three communication channels, namely strategic information provision by top management, operational information provision by direct supervisors and conversations between peers (cited in Peus et al., 2009). During strategic information provision, top executives explain why changes are necessary and define their expectations from these changes projects, whereas during operational information provision, direct supervisors clarify roles and responsibilities during change processes and new requirements, if any, after the change and answer questions.
A balance between the philosophy of continuous improvement behind Kaizen and the attempts made at creating new innovation is then required for a positive functioning
Still finding new opportunities for improvement and creation of value is a must nowadays. The companies should understand how emerging technologies can affect their competitive advantage and strategy, how they can help them retain their customers and bring new ones and thus implement changes that will help them to play competitive. Successful innovation means that companies should match the market trends and customer expectations with internal processes and invest into