In this age of globalization the service sectors shows great promise as one with tremendous growth potential.. In this regard, employee stress is perhaps the most contributing factor to work performance. This paper attempts to find the impact of work stress on performance among the managers executives in three service sectors namely hospital, hotel and bank in Nilgiri district . The data was collected from 490 respondent and was analyzed statistically using SPSS 19 software. The statistical tools used were independent sample t-test, one way ANOVA, and Pearson bivariate correlation.The findings of the study revealed that tourism employees face more stress when compared to hospital and bank employees.. The results confirmed …show more content…
High levels of work stress can bring about a diverse effect on emotional well-being (Sharma, A. S. Yadava, & A. M. Yadava, 2001) at the individual level. High levels of work stress have been linked with low levels of productivity on the organizational level (Gandham, 2000). A reverse relationship between work stress and performance among various people exists in the past researches. Stress is a noticeable element of the workplace, especially in service sector organizations. While some stressorssuch as time constraints and competitions are favorable to performance, other stressors can damagingly impact on business performance, as well as the employee (Birdseye & Hill, 1995; Flaherty, Dahlstrom, & Skinner, 1999; Fry, Parasuraman, &Chmielewski, 1986).Michie (2002) found that stress result due to the interaction between individual and organization setting. When an individual is under unsure, unmanageable, or intimidating environment and the stress go beyond the level that he/she can manage, negative physical and mental effect may …show more content…
This also refers to the worth, quality or quantity of the work exerted by an employee. If the employee’s productivity is high, it impacts and makes the overall performance of the organization high. Job performance refers to the results that the employees achieved from their works in a certain period. Based on the framework of Campbell (1990), Borman&Motowidlo (1993) proposed the categorization method of job performance and divided job performance into task performance and conditional performance. Task performance refers to the outcome of individual works, the results directly linked to tasks allocated or anticipated by the organization. The judging measure of task performance is the prerequisite of the official role of the individual. Conditional performance is a broader concept, and does not directly support the significant technique of the organization, but sustain more general organizational and social environment. Based on the previous researches and a critical review of literature, the theoretical model for the present research was developed. It takes into account the various work related stress factors and their effect on job performance of the individuals. This also addresses the differences in this level of stress and performance based on personal
Often called the fight or flight reflex, stress has been known to save people’s lives, whether it be on a battlefield or some dangerous situation back home. Too much stress ultimately leads to health problems, but too little stress isn’t good for us either. When we go too long without a sharp stimulating response, the body loses its ability to handle stress properly (Tom Scheve, 2009). Somewhere between too much, and too little stress can actually be good for you, helping you perform under pressure. It is when someone cannot turn off that fight or flight feeling that it begins to show its negative effects.
The article stated that this is the most extreme extreme effect of working with patients and especially trauma patients. The symptoms can become quite severe; they can include loss of energy, cynicism, nightmares, depression, dissociation
When someone is placed in a situation they can feel uncomfortable, or threatened, which then
(DeNisi/Griffon HR, 2008). Work performance is the key to success. A successful performance assessment process should be done in every workplace. This determines an employee overall work performance. It also helps the employee understand what he or she is doing wrong.
( “ Impact of Fear and Anxiety”) When a person scares you or forces fear on you it will make you feel like you have no control and can make you depressed or later leave you with PTSD. Furthermore, when people are scared and feel like they'll get punished for something they start to do anything they can to get rid of it
They are experiencing a mental or emotional crisis involving behaviour that is threatening or dangerous to
According to Kearny (2014) “performance is work activity plus result” (p. 1). In this particular situation, that means that what activity will help to produce the desired outcome. For example, the activity for process transactions from customer, the result is to ensure that customer is satisfied with the service and continues to return. To ensure that the result of a happy customer is achieved on a regular basis, there will various activities that must be achieved to ensure this outcome.
Industrial revolution, which took place at the beginning of the twentieth century, has started changing the global society and developing the fundamental principles of working life. First conceptions and rules were created with the appearance of the first corporations and manufactories. Everyone knows that demand determines supply. Therefore, the growth of the demand was resulted in the increasing the number of corporations, and the fact that existed became bigger and bigger. Various machines appeared in order to help to satisfy the increasing demand, to improve working process, to make it more effectiveness with lower delivery time and better customers’ satisfaction as well as to allow avoiding duplicating of the documents and to make a better interaction between different departments, as a result, working life conditions smoothly changed.
Cindy Liu Mrs. Puma English III Honors 17 January 2018 Annotated Bibliography: Stress or Anxiety Reduction/Management Block, Sandra. " De-Stress Your Life." Kiplinger 's Personal Finance, vol. 71, no. 2, Feb. 2017, p. 64. EBSCOhost, search.ebscohost.com. Accessed 10 January 2018
The workplace had become a high stress environment in many organizations cutting across industries. Employees were experiencing high level of stress due to various factors
Specific Purpose: To inform the audience about how stress develops and its effects on the workplace. Tentative Thesis: Though the definition of stress is already well-known among our society, we remain ignorant towards how stress develops everywhere and influences the workplace. Introduction I. Attention
I shall elaborate substantially on this. Job Performance- ‘’ this refers to the level to which an employee successfully fulfills the factors included in the job description.’’
Career management Performance management is to identify the employee’s ability to work and to arrange each employee’s job. For example, Starbucks will consider outstanding performance promotion opportunities for employees, therefore the contents of the assessment report is to determine the development of staff’s career, determine the future position of employees in the company.
` Stress Management Ash McStudent Mid-East Career and Technology Centers Stress Management Are you stressed? Need to know how to manage your stress? There are many ways to manage stress, everyone has a different way to cope, reduce, and manage stress. Finding the cause, changing your perception, and avoiding or altering the situation are some of the many ways to manage stress.
3. Review of literature 3.1 Stress and its types: Stress is an essential mediator of human behaviour. Immediate physiological response to any type of stressor facilitates survival of the species at its maximum. Despite of normal homeostatic regulatory mechanism, the stress responses can become maladaptive. Chronic stress, for example immobilization, exposure to noise, irradiations, psychological stress can leads to a host of adverse health consequences, including cardiovascular diseases, neurodegeneration, obesity, depression and early ageing (McEwen et al, 2004).