REPORT 1
HOSPITALITY INDUSTRY
ITC HOTELS
Sustainability in Hospitality
Sustainability is one of the single most important global issues facing the world. A clear understanding of the issues surrounding climate change, global warming, air and water pollution, ozone depletion, deforestation, the loss of biodiversity, and global poverty is essential for every future manager in the hospitality industry. Present and future hospitality executives need to know how sustainable management systems can be integrated into their businesses while maintaining and hopefully improving the bottom line. Over the past several decades, hoteliers have turned their focus to the importance of sustainability in the hospitality industry as it relates to hotel development
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External Analysis Of Hospitality Sector
Lack of skilled labor-availability of skilled labor is a major issue faced by most of the industries within India these days. ITC faced a serious issue in getting a good labor for their company and also which was a barrier for their growth in comparison to the others who are players in the same industry
High Taxation-high taxes are being charged by most of the hotels in India because of the criteria of tax payment the Hospitality industry isn’t very much favored by customers and the new brands enter less into the market.
Government Red tape-For any new set up of a hotel in this industry there is a huge government proceedings which takes about 60 days and even after that there are many licensing and the other formalities which are required for the formation of any hotel and even for the existing hotels there are various renewal policies which are very time consumption
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The Responsible Luxury commitment of ITC Hotels blends elements of nature to deliver a unique value proposition to guests, conscious of their responsibility to be planet positive. Today, these unique interventions have made ITC Hotels the greenest luxury hotel chain in the world with all its ten premium luxury hotels LEED (Leadership in Energy and Environmental Design) Platinum certified
ITC Hotels ' initiative for a Green World
As responsible corporate citizens ITC Hotels is actively committed to the environment recognising commitment towards maintaining a sustainable environment. WelcomEnviron is their vision for a green world which started in order to spread environmental causes in the cities where ITC Hotels are located. The guiding principle is 'Reduce, Reuse and Recycle '. Each hotel has its individual programme creating awareness among employees and conservation through energy-saving equipments and environment-friendly stuff. Not only that they also intend to encourage their guests 'Give back as much as you take from the environment '
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Gilded age 1878-1889 was the age of fast growth of industry and immigrants in America history. The production of steel and iron rose radically than other time. In contrast, the Western resources increased such as silver,lumber, and gold. As well as the transportation also improved. Railroad develop and move goods from resources rich west to east.
Matthew Ferguson BUSI 400 June 15, 2015 After reading 20 of the latest press releases from PepsiCo, that Pepsi is actually pursuing is product development, market development, and finally forward integration. Pepsi focuses on performing near and long term investments, having future plans on making global investments. The first strategy that Pepsi is pursing is product development, a strategy used by a company to increase sales by modifying or upgrading a product. This entails a lot of research and development expenditures and a main reason being to be major competitors offering better quality products (David & David, 2015, p 138).
As times change, the number one growing industry around the world is hospitality. Hospitality is the key to every successful company weither it be a hotel, restaurant, Movie Theater, or retail store. Any company can have a great core product, but if they are lacking in supplementary products such as enhancing elements or facilitating elements in which hospitable reasoning is involved in, then they will have put there company in an almost impossible passion for their core product to succeed. Pulling into the parking lot customers smell the amazing aroma trickling from the restaurant.
Weaknesses: 1. The high seasonal dependency for most of the hotel facilities. 2. The imbalanced market coverage and business portfolio. 3.
Marriott describes its business model, brands, senior leaders, and deeply-ingrained service culture as having firmly established Marriott as a leading performer (2013, para 1-2). Another source describes Marriott International as a company that takes pride in the fact that they have always taken care of their customers and employees above all else, living up to their slogan of “People First” (Addonizio, Mathos, Khalil, & Ortiz, F., 2012, para 1). Essentially, Marriott has gone to great lengths to focus their business efforts and strategy on providing the best working environment and hotel stay for employees and customers alike.
The Hilton Hotels Corporation mission is ” to be the most hospitable company on the planet – by creating genuine experiences for Guests, significant opportunities for Team Members, high value for Owners and positive effects in our Communities”. This mission is supported by the following activity programs: the well known Hilton HHonors guest loyalty program that enables members to choose benefits based on personal preferences, let the most precious guests to be recognized on-property and 100% satisfaction guarantee policy. Hilton Hotel company appreciates the value of its staff and uses internal marketing to retain them and make them feel esteemed. Hilton Apprenticeship Academy opportunities offer on-the-job training from professionally certified experts, on location mentors, remarkable opportunities for development and accomplishment across the organization. Building a culture of "giving back" means working with others, set up associations with an assortment of philanthropies and associations concentrated on doing great all
Holiday Inn is a world wide chain and its international functional strategies will always yield profitable returns. The potential customers are from all over the world. It has been noted that the holiday inn company has given the market such as Europe, Asia, America with regards to their social-cultural needs. Holiday Inn, like all other hotels has established a good system in determining the needs of the market. The company uses the concept of product, personality, behaviour of the customer and purchasing to its advantage.
Every industry to include the hospitality industry is impacted by external factors which directly influence organizational behavior and decision making. There are numerous factors to be considered, but political, economic, and social are three of the most influential. These outside factors sway managerial operational decisions daily regarding personnel, spending, policy, and short-term and long-term strategic planning concerning both core and exterior operations. As within every industry, the hospitality industry has unmanageable elements that affect management or ownership of hospitality establishments (Lewis 2017). Understanding these factors is important because it provides an opportunity for contingency planning (Lewis, 2017).
P-Political factor: - In the political factor, this alludes to government approach for example, the utilization of renewable vitality. Political choices can affect on numerous indispensable ranges, for example, the earth of the workforce, the people 's wellbeing and the quality of innovation, for example, crossover framework. There are few points under the political factor that affects the Toyota motors in the Indian market like… Government support and attachment in businesses of Toyota Motor in India. There has additionally been a proposal for expense unwinding on venture of more than Rs. 500 Crore.
Nowadays hospitality and tourism industry is one of the main industry in this world. A lot of people need a place to escape from their routines or even just to stay overnight as they having a business trip to other places. We call these people as customer or guest. Human mobility from one place to another , both in the country and from and abroad is very high. Human mobility is not only related to business activities but also recretional activities.
Stakeholder theory gained momentum and increased in significance during the mid-1980s. According to Freeman (as cited by Appiah, 2016) stakeholder theory contributed to reconceptualizing the fundamental manner through which firms operated, and leaders behaved, with the focus shifting toward external stakeholders. Foster & Jonker stated that the introduction of the stakeholder theory helped change the way in which organizations operated when the emphasis had historically been on internal stakeholders, in which the stakeholder theory altered this operation and implied relevance to external groups and communities (as cited by Appiah, 2016) Simmons said that with the advent of the stakeholder theory, organizations were compelled to assume greater
Hyatt Trinidad acknowledges the consequences of an adverse effect on the environment and thus, maintains its share of environmental duties such as conforming to local environmental laws. Hyatt is eco friendly and strives to create little impact on the environment. Great focus is placed on sustainable accommodation by providing Green amenities such as, organic bedding, using biodegradable products and using local products to reduce the impact of importing goods. Hyatt Trinidad has pledged to continue practicing waste reduction, building smart and proper water and energy consumption, to improve the quality of the environment and community relations. By operating under Green initiatives, Hyatt Trinidad has acquired and maintained competitive advantages and social responsibility among the hotel sector in
The Hotel Concept selected for this report is the new innovative hotel concept developed by YO founder Simon Woodroffe and YOTEL
INDIA’S INTERNATIONAL TRADE: TREND, COMPOSITION AND DIRECTION INTRODUCTION International trade is exchange of capital, goods, and services across international borders or territories. India’s major imports comprise of crude oil machinery, military products, fertilizers, chemicals, gems, antiques and artworks. Indian exports comprise mainly of engineering and textile products, precious stones, petroleum products, jewellery, sugar, steel chemicals, zinc and leather products. TRENDS
Shangri-La has their hotels and resorts across the world for example North America, Europe, Middle East and Asia. Shangri-La hotel also soon will expand to Philippines, Maldives, India and Thailand as well. Shangri-La hotel has high speed of international growth because their hotel is expanding their operation to different countries and increases their international existence. By expanding their business to various countries, those countries not only for tourists’ destination but also provide suitable accommodation to businesses with attractive environment. The motivations of Shangri-La hotel to internalization their business because it is lower cost doing their business in different countries and can generate high revenue in those areas (Study Moose 2016).