Sustainable Tourism Case Study

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Best sustainable practices in the tourism industry are based on these 12 ‘pillars of sustainability’. Below examples of such practices will be presented.
Best practices in hotels & resorts
The Frangipani Langkawi Resort & Spa (Malaysia)
– a working model of sustainable tourism, known as the Greenest Resort in Malaysia. The mission of the resort is also a moto: “Keep Langkawi Clean & Green”, shows that sustainability issues are of primary objectives of the resort. The resort has committed to keep the island clean and green from air, water pollution, and soil contamination by implementing their sustainability policy that consists of 200 Green practices. Water conservation: the resort uses a wetland as a sewage treatment, making wastewater
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The resort is promoting and raising the environmental awareness and social consciousness through exposing NGOs to the mission of the resort of minimizing the impact upon the cultural, social and natural environment of Langkawi. This exposure includes regular ‘eco-walks’ conducted for resort guests, local and international university students and the general public, showing the 200 Green practices in action. Moreover, since 2011, the Langkawi Live - One Earth Music Festival is held every year in November, part of which is devoted to the promotion of environmental…show more content…
The department, which produces the most items, wins the Green Champion Award of the resort, hence, teamwork, commitment and motivation among the staff are promoted. Employment quality: 95% of the employees in the resort are local people, thus the resort contributes to the welfare of the local society. All employees, regardless of their age, gender and race are treated and assessed equally. The staff is trained on a regular basis to improve their skills and product knowledge. The resort also employs mental impaired and physical handicapped people.
Overall, the Frangipani Langkawi Resort & Spa is a great inspiring model for achieving sustainable development through creating awareness and educating the tourism industry stakeholders, and exploring and implementing the ways to conserve energy and be environmentally conscious of their actions (SOST, 2013, pp. 15-20).
Serena Hotels (Africa,
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