A time study being conducted by management ultimately seems to indicate a lack of trust in their employees, and can even be taken as an insult by some. This lack of trust results in a disconnect between working class levels (that is, a class struggle) due to the creation of tension as a result of the time studies being conducted. This is why secret time studies were introduced. The difference between a normal time study and a secret time study is that in a secret time study, workers do not know they are being monitored. As expected, when workers are aware they are being monitored, the average productivity of the assembly line is increased.
Organic organisations can also suffer from ineffective leadership, due to the fact that employees can feel like they are part of the leadership. This is an issue when leaders attempt to implement change and employees don’t respond to the new direction as they believe they are “above” it. To correct these organic structures need to maintain a defined leadership that is active in decision-making and
Scammers are always an issue and there are a lot of dishonest people out there trying to take advantage of those that are unaware. However, for professional salespeople, I think ethics do not get in the way of success in sales. I think it is the opposite, ethical behavior builds trust and is a requirement to be successful in the long term for salespeople. Their reputation and livelihoods depend on the relationships they build with their customers and their reliability to their organization. Salespeople who act unethically risk their company’s business, their jobs and careers, and possible legal consequences.
Organizational Behavior Issues in Engstrom Auto Mirror Plant Organizational issues Engstrom Auto Mirror Plant faces multiple quandaries associated with human behavior. Workers feel unappreciated as an integral part of the company, disposable and insignificant. Suspicion about bonus calculations, lack of transparency, job insecurity, and perceptions of inequitableness in the payment scheme have instigated uncertainty and open rebellion against the company. One of the core problems at the organization is low productivity. Employees’ output is subpar and does not conform to the expected or stipulated levels.
Demands placed on new employees by the customers and management can be stressful in understanding quality customer service and the ability to meet high expectations. Miscommunication and neglecting to clarify situations between employees and management can cause a rift and can potentially cost someone their job. Workplace harassment though unintentional can have irreversible
They do not understand the ability of their subordinate, so they hard to trust them can do the work correctly. This may cause an obstacle or make a conflict between the manager and the employees. This may also cause the employees lost confident in carrying out the task and become less productive. Due to the manager are not willing to delegate the tasks and guide, the employees unable to learn new things from this company. Therefore, most of them decided to quit the company.
Customer service is vital for establishing and maintaining a loyal customer base. An excellent customer service culture is an essential part of a successful business or organisation. Quality products and competitive prices will take the back seat if your employees do not meet the expectations of your customers. Retaining customers will become a headache with rude and inexperienced customer service staff, ultimately leading to a drop in sales. Existing customers will take their business elsewhere, why patronise an organisation that has no regards for its customers?
This is where you need to be careful when communicating with cultural differences. It creates an impact on interpersonal communication because often some business deals between different cultures can effectively be lost. This is due to the company or person not spending the time to get to know the customers '
This can possibly result in resentment and retaliation, which would eventually lead to lower motivation and productivity of the organization. It can also cause intimidation of the employer which inhibits communication. When employers use this approach of winning at all costs, it could harm the business and staff financially. Sometimes the employer will be so power driven that they won’t make any other decision except the one that leads them to socially look good. This means that they believe their own personal issues, their reputation, are more important than the issue at stake.
Ethical standards differ for every country. Ethical standards of one country may not ne entertained in another country due to the values and beliefs of that country are different from other countries. While handling business, a person does not take ethical values of its country seriously but doing business internationally these conducts become mandatory. The ethical analysis and resolution of ethical dilemmas in the workplace depend on the values, virtues, personal character, and spirituality of managers and other employees. This made executives of the company to protect their employees from threat of violence and started paying their salaries.