Sutter Health Case Study

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In its effort to boost point-of-service collections and increase the overall revenue cycle, Sutter Health took steps to measure operations using a handful of detailed important benchmarks. Authorize PFS staff to take responsibility for every single account that they handle. Confirm each registration is examined using the rules designed to identify problems before patients leave the registration desk. Guarantee PFS staff receives proper complete training to surpass under the new system. Sutter Health is a leading not-for-profit network of community-based healthcare and one of Northern California’s providers that deliver care in more than 100 Northern California communities. The network consists of more than two dozen acute care hospitals, as
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