Swot Analysis In Statistics South Africa

SWOT analysis of the DMT component at Statistics South Africa (StatsSA):

1. Introduction

Data Management and Technology (DMT) is a component at Statistics South Africa in the ICT division responsible for data management and storage of all the divisions documentation and admin services. It also manages a number of other activities and services such as administrative support to project management office, ensuring that documents are filed and properly. DMT works heavily with paper. Employees spend more time going to the records room and this has a negative impact on employee productivity. Each day a document get lost and this has a financial implication on the University, and also poses a serious security risk on the company depending on the information

Introducing modern technology such as website and document management system will assist in empowering both the stuff and the students. That will encourage individual development and growth.

Harness diversity to advance organisational effectiveness.

The division intends to work hard that service levels standards are met. Through a value chain that was developed for the whole process, training, quality service and consistent system will be enhanced. This filters through to other divisions ensuring that they operate ethically and meet their customer’s expectations.

Service excellence: Deliver products and services right first time, every time.

Improved management of staff members and reducing costs in running the division as well as implementation of a customer relationship management systems on the website with improve the service rendered to the clients.

Weaknesses

Poor document management practices

Once per day a document gets “lost” (destroyed, misplaced, or covered with massive coffee stains) and must be re-created. The total cost of replacing each lost document is

It is a useful tool as it can form the basis from which a range of strategies can be developed by taking advantage of its opportunities through the use of its strengths and neutralising its threats by minimising the impact of its weaknesses. In order for it to be most effective, it must also be constantly updated to compensate for changes in the company’s environment and also assessed in relation to the position of its competitors in the market. Whilst it may be difficult for management to resolve all of the weaknesses and threats highlighted the company is at least made aware of them and can bare them in mind when implementing future strategies. The Statistics South Africa’s SWOT analysis highlighted several security threats and weaknesses and its strengths highlighted its strong customer relations power which could potentially be used to ignore a change for outsourcing the services. It also showed how a more proactive and longer-term approach to its strategies can help it to anticipate changing customer perceptions about the