Today they have more than 30000 team members who serve worldwide and they also have around 40 million members in their award winning customer loyalty program. (Source- Hilton Hotels Web, ONLINE)
A manager has the authority and power to hire, promote , discipline and fire based on those behaviors and performance. Management is about efficiency and getting results through systems, processes, procedures, controls and structure. The greatest separation between management and leadership is that leaders do not have hold a management position, a person can become a leader without a formal title any individual can become a leader because the basis of leadership is on the personal qualities of the leader. People are willing to follow the leader because of who he or she is and what the leader stands for not because they have to do to the authority bestowed on to him or her by the organization the leader will show passion and personal investment in the success of his or her followers reaching their goals which may be different from organizational goals a leader has no formal tangible power over their followers. Power is awarded to the leader on a temporary basis and it’s contingent upon the leader’s ability to continue to motivate and inspire followership.
(Hilton Worldwide .2015). Nowadays, Hilton Worldwide is one of the largest and fastest growing hospitality companies in the world, with more than 4,500 hotels, resorts and timeshare properties comprising more than 745,000 rooms in 97 countries and territories, which I think is the most experienced company. Customer Types
A manager creating a positive rapport with the leaders and other member of the team, will in turn make the team easy to manage and influence, all while limiting the manager’s role in the team. Finally, myth six. Building off of myth five, myth six infers that managers encourage teamwork. Quite the opposite is true in this case, as managers are apprehensive about giving up control. I think that the reality is true dependant on the field of work and the manager’s personality.
Getting to know about the sort of personality help you to interact in a better way and get success. You will not be irritated by the ones around you and you will able to converse with them in the way they comprehend. Work Behavior Affected By Personality A person’s work is affected by his personality. How does a person react to a particular circumstance on the workplace? Different work positions require diverse personality traits.
They enjoy competition and winning as well as status and recognition. McClelland theory helps managers to identify dominant factors between each employee. Those information can be used then to lead and motivate the team more effectively by arranging the team towards persons dominant factors . (Mindtool,
They are able to take each task and take it on and make it so much more than what it was. They are excited and motivated about the organization and shows it so other followers can feel the enthusiasm and will help them establish their own critical thinking to move forward in their career. Effective leaders will also tell the truth, no matter how it will affect them and their leader. It you don’t have the courage to speak up when you know something is wrong does not make an effective follower. Effective leaders need effective followers to speak up when something is not right and they do not agree with the movement
This is due to the fact that that employees have a strong preference with working environment which are innovative, creative, and not dependent on macro-management and adherence with fellow colleagues. Management need to maintain conducting the “one-to-one” with their staff they manage directly to mutually set achievable work goals as well as best practices which will help them attain their goals. In order to improve organizational culture, it is advisable that Managers need to empower their staff by delegating more challenging tasks so as to boost the confidence of its employees. The management in service sector needs to set out rules that are viewed as fair to employees which will help in developing a bureaucratic culture. This can be achieved by having a two-way communication channel and by encouraging feedback; for example, having a suggestion box as a tool for airing views and feedback concerning rules set out by Management.
This also ensures that work is done efficiently between departments that have to work together. Employees should feel that they are able to approach their managers to resolve conflict or problems. Thus, managers should be an approachable figure towards the staff. Managers should also have access to the team above them to clarify matters on company's regulations and issues and transfer the information over to their own department. This will make the employees feel that they can approach their
Human Resource Department in PRAN- RFL Group An organization success depends on its human resources. No matter how much an organization invests on other assets, if its human resource does not have the competence then the organization will be unsuccessful. Even when deciding on which fixed assets to invest, any organization goes through many industries. Therefore, when it comes to human resource it has to be even more careful. Pran-RFL group also consider their employees as their best asset.