Quarter 6 Decisions: Trans-Caribbean Airways strategy had a positive impact on the company in the previous quarter decision. The main positive impact was the opportunity too dual-designate with a major carrier at our regional hub and renaming our airline to indicate our connection with the carrier. This quarter, our Social Responsibility Area will be going towards the Animal causes instead of Health and family care issues. The decision was made to accept a job offered by the CEO of a firm that involves making a trip to a small US border town. Rationale for Quarter 6 Decisions: Trans-Caribbean Airways decided to dual-designate with a major Airline carrier because it will allow us to get the benefits network of a major carrier route.
RAF Apprenticeships: What you need to know and how to apply for the right one for you RAF Apprenticeships are no ordinary job, you’ll get to travel the world, receive outstanding training on and off the job with plenty of job roles for you to choose from. About the RAF The Royal Air Force (RAF) patrols the skies, to protect the UK from conflict and threats while maintaining peace overseas. https://www.youtube.com/embed/FtcvUHtVlAg About RAF Apprenticeships RAF Apprenticeships offer school leavers experiences like no other with the opportunity to gain nationally recognised qualifications all whilst receiving world class training and getting paid. Are you ambitious and driven? An RAF Apprenticeship could be your perfect match.
A Flight Attendant is responsible for ensuring the safety and comfort of passengers on board an aircraft. Flight Attendants are a crucial part of an aircraft?s team and all airlines are required to provide flight attendants for their passengers.? Flight Attendant positions are a unique combination of customer service and management. They provide customer service to passengers by providing food and drinks, administering first aid as needed, and making sure complaints are dealt with. Additionally, they are also the point of contact for passengers in case of an emergency and it is their job to provide direction through it.
SWOT analysis of UTC United Technologies Corporation is a top competitor in the commercial aerospace industry. The company’s key success factors are reducing costs and being the leader in their products and services quality. To achieve that, the company is committed to its Achieving Competitive Excellence program. Strengths: United Technologies Corporation owns a strong position at the market by providing diversified and wide range of products and solutions to its customers in the aerospace industry. This position enables the company to reach economies of scale.
WestJet’s corporate culture is relaxed, fun and youthful, where creativity and innovation are rewarded. Beddoe expected the corporate culture to bring out the best in people. Employees were allowed to make certain decisions, especially in the customer service department. Customer service representatives could decide if a customer was to be charged for a canceled flight or their reasons were compelling enough to offer them their full payment back. Pilots were encouraged to contribute to the executive team and be part of innovation that led to differentiation from other airlines.
Proposed Vision Statement We propose that our new mission statement should be “ To become the world’s most requested and most cost efficient airline with quality customer service .”. This version now has three measurable goals. We can measure the requests and quality through customer service and cost efficiency by looking at the company 's financials. Providing a simple and clear statement to customers and employees. D. External Assessment: 1.
By truly caring about customers’ needs, creative reward programs, personalizing interactions, marketers strive for a complete and engaging human experience (Kirk & McEuen, 2015). It became also clear that airlines use different approaches how to structure their frequent-flyer program, Lufthansa uses mostly Mercenary Loyalty and Southwest is focusing on True Loyalty. These findings are very valuable when structuring a new reward program, as different approaches target different customer groups and lay a completely different focus on how to achieve loyalty to the
easyJet uses cost advantage as well as network positions in strong markets to deliver low fares and operational efficiency on point-to-point routes, with their people making the difference by offering friendly service for their customers. Southwest Airlines
• They celebrate their success, and recognize the individual moments that get them there. • Their friends describe them as stylish and sophisticated, and their front-line uniforms are the envy of red carpets everywhere. If you’re looking for a fun, fast and dynamic environment at a company that’s on the way up, then the sky’s the limit. They are an equal opportunity employer, committed to respecting and representing the diverse communities they serve. Porter Health Care System As we all know health care is very important, for flight attendants the most.
Expanding flying route is one of the firm’s strategies to serve more passengers. As a result, Nok Air is often the first choice in customer’s mind. In addition, by reaching the destination where its competitors cannot, Nok Air can gain valuable benefits. Since there is no competitor in that destination, Nok Air is the monopoly in that specific area. As a consequence, the firm can compete in price and can set any level of price that Nok Air prefers.