The
Indian Hotels Company Ltd.
Submitted by-
Anshul Bhatia (HR010)
Arpita Gupta (HR020)
Kamakshi Mathur (HR030)
Vrushali Patil (HR040)
Surbhi Shrivastava (HR050)
Vidyesh Zende (HR060)
Table of Contents
Introduction...............................................................................................................................3
Stand on CSR.............................................................................................................................3
People Management..................................................................................................................3
Environment Management.......................................................................................................4
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They are globally recognized as one of the finest hospitality companies with 112 hotels in 55 locations across India and 16 international hotels in the Maldives, Malaysia, Australia, UK, USA, Bhutan, Sri Lanka, Africa and the Middle East.
Being a Tata Group company, it also follows the Tata Business Excellence Model.
IHCL’s stand on CSR
They have been associated with United Nations Global Compact since 2001 and believe in society and environment as an integral stakeholder in their business along with their shareholders, customers and vendors.
Their CSR theme, “Building Sustainable Livelihoods” is one of the UN’s Millennium Development Goals.
All of their initiatives in CSR activities are focused around their key strengths in food production, kitchen management, housekeeping and spas. They reach out to the target communities through 4‘E’s – Employment; Employability; Education and Entrepreneurship. Their main focus areas are:
Awareness & Training centres for skill development for less-privileged
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This program has seen many youngsters who never dreamt of stepping outside the boundaries of their towns and villages, now working independently across the hospitality sector in India.
The company believes that volunteering for a societal cause is an enriching experience and allows the human values and self worth of individuals and teams to flourish. They encourage as well as promote the merging of the businesses and the human beings. As the hotel industry and operations do not directly cause harm to the natural environment, their commitment to the environment is primarily through reduction of the impact of their daily operations on critical natural resources. Their focus has been on improving energy efficiencies, fresh and waste water management and solid waste management.
Taj group of hotels have continued to play its role as a responsible corporate citizen, adding value to the society and the environment. With the growing focus on Corporate Sustainability and Triple Bottom Line approach in the business environment, Taj as a brand of international repute, constantly assesses and updates its approach and initiatives in
Business Planning Activity – Notes Only Document (Please answer each question thoroughly and retain a copy of this information for your records) 1. Describe your vision for building your practice at Edward Jones. How do you plan to add value to the clients and communities you will serve? My vision for building my practice at Edward Jones is to provide the best financial service and knowledge to those in my community.
Patagonia is an American outdoor clothing company whose strategic goal is to make high quality products for its most demanding customers and at the same time minimise the environmental impact of its products beside its profit motive. Its goal is to make a positive contribution to the environment. It wants to be transparent and honest with its customer on how it operates and wants to create unconventional ways to do so. It also wants to keeps their workers happy so that they are more productive and committed to the organisation.
I. Strengths of TARGET Corporation Target Corporation is one of the largest and oldest public discount retailing company operate in the United States. The company founded in 1902’s by George Dayton (as also known as Dayton Dry Goods in 1962’s). Target store has a huge store footprint and enjoys considerable brand recognition. Target’s portfolio of owned and exclusive brands is also its strength, which allow retailer to a valuable differentiating lover in high competitive retail environment.
In this highly competitive world, money is one of the most significant factors for people to survive because people use money to satisfy their desires such as clothes, food, and medicines. A company will gain profit from the amount of money that people used, but only profit cannot make company to be sustainable. Hence, every corporation should be concerned about the triple bottom lines which can lead company to be sustainable. The Triple Bottom line or TBL was created by the founder of British consultancy called sustainability, John Elkington since 1994 (economist, 2009). The triple bottom line is separately in three categories, including profit, planet, and people.
Management can be defined as getting the maximum efficiency and effectiveness out of a set of activities. A manager carries out this process. My chosen company for this project is Microsoft.
They have two restaurant and executive lounge in their hotel chain. The hotel offer donations for National Kidney Fund. Through economic factor, business examines the economic issues that are bound to have an impact on the company. They use their advertising for newspaper with target of Malay people. This hotel targets Chinese, Myanmar and Indian people.
On the contrary, the practice of CSR is an important consideration for long-term investment as it can help generate more profit in the future. In this report, Nestlé would be one of the good examples to illustrate those concepts. Nestlé is one of the world’s largest food and beverage companies. The company believes that by creating value for the shareholder and the public, it will have long-term sustainability.
Volunteering may provide opportunities to individuals to be with one’s friends or to engage in an activity viewed favorably by important others. Career function of volunteering suggests that participate in volunteering work may have some career-related benefits, such as preparing for a new career or developing career-relevant skills. The
Introduction Sustainability has been mentioned as a goal of businesses. During the mid 1990s John Elkington created the triple bottom line plan under the concept of sustainability. Sustainability can be defined in many ways, but the simplest way is “Ability to sustain” (Sustainability, 2010). The triple bottom line is an accounting framework, and there are three dimensions of sustainability among them people, planet and profit (3Ps). The concept of TBL is to measure the profitable, social and environmental performance of the company.
Further General Managers, Department Managers, Supervisors and associates
In the recent years more and more companies in the retail and food industry are concerned about the environmental consequences of their action and also the social ethics for the people involved in the production process. This is a shift from the philanthropic actions companies used to take in 1970’s and by following basic international standards to a ‘business case’ perspective of CSR (Customer Social Responsibility). According to the World Business Council for Sustainability Develpoment ( WBCSD) CSR is: ‘’ the commitment of business to contribute to sustainable economic development, working with employees, theirfamilies, the local community and society at large to improve their quality of life’’ (World Bank, 2002)
Intercontinental Hotels is using the market differentiation strategy in segmenting its market into appropriate market divisions based on characteristics of the varying needs and characteristics of the target markets. The company has more than 3500 hotels in over 100 countries with around 535000 guest rooms. It has established a substantial customer base with over 120million customers whose preferences vary based on price and quality expectations. The Intercontinental group is made up of many brands such as the Intercontinental Hotels and Resorts, Holiday Inn Garden Court, Crown Plaza Hotels & Resorts, SunSpree, Holiday Inn, Staybridge Suites, Holiday Inn Family Suites Resort, Holiday Inn Express, Holiday Inn Select, Holiday Inn, and Candlewood
CASE STUDY HINDUSTAN UNILEVER- TRANSFORMING A BRAND INTO A SOCIALLY RESPONSIBLE LEADER. 6/30/2015 Amity International Business School Aditya Agarwal A1802014167 Faculty Guide- Dr. Kokil Jain Industry Guide-
Jumeirah Group is a series of luxurious hotels, resorts, spas, restaurants and waterways based in Dubai, United Arab Emirates. The organization was founded in 1997 with an aim of achieving world class and becoming a successful leading industry. Jumeirah Group joined Dubai Holdings in 2004 becoming a member of the leading group of businesses and projects. To extend this far and in order to maintain goals, Jumeirah Group had to formulate and implement certain business strategies Jumeirah Group was originated with a goal of being a hospitality industry leader in establishing luxurious hotels, resorts and spa’s. It established luxurious hotels all around the world such as Burj Al Arab the world most luxurious hotel and which is considered a
7.) Which problem have you faced in the management is the most