Airline industry in India Indian Aviation Industry is one of the fastest growing airline industries in the world. India is currently considered the third largest domestic Civil Aviation market in the world. Recently the Aviation industry has been influenced by growth drivers like low cost carriers, Foreign direct investment, Information technology, modern airports and continuous emphasis on regional connectivity. According to the IBEF report Domestic air traffic rose to nearly 16% in Aug 2017. The number of passengers commuting by flight has considerably increased as per the Directorate General Civil aviation. About 9.69 million passengers flew in August 2017 while it was 8.38 million in 2016. During January-August 2017, passengers carried …show more content…
• Low and affordable fares • On time flights • Courteous and hassle free travel experience Work culture in Indigo Richard Branson the CEO of Virgin group once said “Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.” All organizations focus on their customers without considering it is their employees who work very hard to bring in customers. Indigo Airlines unlike its competitors follows the “Employee centric approach”. Employee centric approach Indigo airline is the only profitable airline in India. It has achieved this feat for the past 9 years. Within a short-time of period, IndiGo ousted Jet Airways to become India’s No. 1 carrier. The success of Indigo within 10 years of its inception is not a mere feat by any means. This was made possible only because of its employees who provided quality service delivery to its customers on a consistent basis. Workforce in Indigo Indigo airlines have a total of 12362 employees working throughout India. It plans to hire 3000-5000 more employees for the 2018-19 financial year. Recently however there has been unrest and distress among the employees. Attrition rate in Indigo has increased considerably over the past year or …show more content…
The entire management has failed to tackle this issue. This has unsettled not only the employees and the top management but also created the unwanted negative perception about the brand Indigo. Employee benefits Indigo airlines is well known for its employee benefit schemes that motivates the employees. Some of the schemes in place are • Employees receive free concessional and discount tickets to travel across the world. This is dependent on what facility is covered under as per the IATA (International Air transport association) regulations. In case vacant seats are available at the last minute they can fly without having to pay the fees for the travel. • Maternity leave is revised as per the Government regulations which is about 6 months. • Paternity leave has also been recently introduced. • Employees scheduled to work at least 20 hours per week are eligible to participate in the Society’s comprehensive benefit program. The Society offers competitive medical plan options with four levels of coverage and
Case Study: Puckett Animal Hospital In the case study of Puckett Animal Hospital, veterinarian Dr. Richard Puckett struggles to find the right course of action for his growing business. Rich demonstrates genuine concern for his employees, providing both hourly and salaried workers access to benefits and continuing education. Rich is forced to cut costs when an increase in minimum wage nearly double the hourly workers’ rate of pay, and. Rich has a history of investing in his employees, and this investment has paid off—his business is growing, and clients are happy.
MAP along with another inexpensive prescription plan, the patient will have nominal
Assignment #1 Introduction Air Canada was established in 1937, provides scheduled and charter air transport for passengers and cargo to 182 destinations worldwide. It is the largest airline of Canada by fleet size and passengers carried. Air Canada is governed by an eleven-member Board of Directors committed to meeting high standards of corporate governance in all aspects of the Corporation’s affairs. Our Mission – “Connecting Canada and the World” Our Vision – “Building loyalty through passion and innovation” PESTEL Analysis: Political Factors: "The 'Open Skies Agreement ' between governments of US and Canada in March 2007 came into action as it liberalized the air transportation services.
Their Level of Care are Outpatient and Partial Hospitalization / Day Treatment. Their Payment Methods are Self Payment and Private Health Insurance.
Besides the issue mentioned above, the team from the airline were not able to build a relationship with outsourced suppliers. Finding a solution to the issues in pursuing multiple vendor sourcing strategies, the airline centralized IT department. This did not end there because the procedure of collecting information on IT needs and passing to IT for implementation was done in the same way for both local and spanned different branches IT requirements. This has caused the IT to work slowly in implementation and they were unable to respond according to the real business needs that were collected by the business
Their employees are given the opportunity to work in a nurturing and thriving environment. The leaders of CarMax have put their words into actions for their employees to benefit from. Their efforts have earned respect from the employees as seen in feedback from employees on their website. The employee development and training initiatives are one of the biggest impacts they can have on their employees. “Training and development play a vital role in the effectiveness of an organization” (Falola, Osibanjo, & Ojo 2014).
For worldwide airline industry, opportunities can emerge from new client expectations, items, business sector structures or regulatory
The inauguration of Virgin Australia Airlines, by Sir Richard Branson, as a domestic carrier in 2000 basically aimed at the convenience of the budget travelers. The Airlines was inaugurated as relaxed informal airline. Sir Richard was open-minded, amiable, and generous with his management team, imaginative, audacious and exclusive in his thoughtfulness. Initially started as a low-cost carrier, the company improved its services to turn itself into a “new-world carrier” as described by themselves (Virgin Blue media release, 2011, para. 2).However all these faltered when Qantas’ past marketing manager took over during 2011.
Ryanair is a famous low-cost airline company which was established in 1985 by Tony Ryan family. It’s headquartered in Ireland and provides services across Europe. Ryanair was built on Southwest Airlines model, which is highly successful in US, and now Ryanair is one of the most successful and profitable low-cost airlines in the world. In this work, I would like to analyse Ryanair’s external and internal strengths and imperfections.
Economic Environment Factors such as Crude oil prices, aircraft prices, Economies of Scale may also have effect on the airline industry. Social Environment Tourists and Business travellers contribute to the growth of the airline industry. Technological The use of modern technology by the airline manufacturers can contribute significantly to the growth of the
Delta airline was expanding its business into low-cost airline segment by launching new independent subsidiary by the name of Song. Song’s primary business model was to target women and the segment of business class people. In effect to reduce the cost, Song management decided to fly high load factor on the drag of 900 miles. Moreover, the company increased the number of
Objectives 3.1 Focus on airport resources and technology to improve on time flights, arrival, baggage handling. Caribbean Airlines objectives are to have a flowing routine, by allowing customers to check in their baggage at any time and remove the fixed time according to the customer’s flight. The customers can enjoy the freedom of having lunch with families without the hassle of dragging multiple bags behind them. Another objective would be to improvement of flights scheduled, meeting each and every customers boarding time and even arriving to their destinations before time 3.2 Continue to develop and deploy travel innovations Caribbean Airlines will focus on a more innovative aircraft interior, giving passengers more leg room and better
> Founded in 1941 and based in Pasay City, The Philippine Airlines is the country 's ultimate flag carrier and oldest airlines. The monopolization of the airline occurred in 1995 when Lucio Tan, an affluent Chinese-Filipino businessman purchased the airline and became its chairman and CEO. . Global competition in the industry > Threat to new entrants: In spite of the low switching costs and the absence of proprietary goods and services, generally speaking, there is a low threat to new entrants in the airline industry. The huge amount of capital make reprisals against new entrants through a price drop.
Introduction FlyDubai is a low cost airline that was established at the heart of the global recession by optimistic investors. The airline flight coverage is to regions that are within five hours margin of flying from Dubai. The airline was established by the Emirates government. The airline is not a competitor to the major airlines but poses competition to other low cost airlines. This marketing audit aims at looking at the potential markets for the airline and establishing ways of being established in them.
2.0 Inputs - Transformation Process - Outputs 2.1 Inputs Operations management concerns with the conversion of inputs into revenue-creating outputs through the transformation process (Mahadevan, 2010, p.5). Slack et al. (1995 cited in McMahon-Beattie and Yeoman 2004, p.30) mention that inputs are divided in transformed and transforming. Transformed are those that are transformed in some way and transforming inputs are those that are used to carry out the transforming process.