Swot Analysis Of Multinational Company

The culture at Telenor is top down, the top employees establishes the culture of the organization. The top level employees take good care while performing, because it will have to be followed by the subordinates. Things are properly informed. There is no means of getting misinformation.

Therefore if we summarize the culture of Telenor we have come to know that the culture of Telenor is formal and is its flexible and it is suitable for their employees and there are formal and some official rules are there which are to be followed for the betterment of the organization and the HR department of the Telenor hires the appropriate and good employees and they are skilled person they do their job well. It is customer satisfaction culture and the customer

Roles and responsibilities are clearly defined at the time of joining the organization; employees are selected against defined criteria. Roles can be added later but employees have a fair idea about their job responsibilities from the beginning.

Swot analysis

Strengths

Multinational company

Telenor is a multinational company. It has big investment and strong company culture

Superior customer care

Telenor can take better care of its customers then any other telecom company in Pakistan. Its aim is to provide best services to its customers. For its customers 24hr help line is available

Network quality is available

Telenor network is amazing throughout the country. The signal quality is very good and also available in remote areas

Vast coverage

Total coverage of telenor is 3000 cities, towns and highways. It is the 2nd largest GSM provider in Pakistan

Financial strength

Being a multinational company telenor has a good fund to compete with its competitors like moblink and ufone etc.

Weaknesses

Relatively low market share

Telenor has a low market share. But moblink and ufone already settle

Almost 80% of population in rural areas of the population in which above 70% have no access to cellular connection

Inefficiency and poor network service of other network

Poor network service by the other network in an opportunity for telenor. If telenor going to continue their good service then its customer is going to be increased

Threats

Political instability

This political instability is a threat that if the government bring changes in the new policies which might not be in favour of the telecom industry

Public pay phones and calling cards usage where network is not available

It is a big threat to the company as it cuts down company’s profit. Moreover, people can even shift to other network that has coverage in those areas. So the company should take notice and try to provide service in everywhere in Pakistan

Organizational structure

Hierarchical level

The organizational structure of telenor promotes the cultural value. The culture is set by the CEO of the company and the rules and regulation is clearly defined so there are no difficulties for those employees who newly joined. Employees have fair idea about their job responsibilities from the