Swot Analysis Of Omantel
Oman Telecommunications Company (Omantel) is the first telecommunication company in Oman and is the primary provider of internet services in the country. It founded in 1996. The company’s headquarter is in Muscat, Oman. Talal Bin Saeed Bin Marhoon Al Mamari is the CEO of the company. Omantel is the pioneer of total communications solutions in the Sultanate of Oman. The company has the widest choice of state of the art services with the broadest network coverage. Omantel has offered the full spectrum of telecommunications solutions to the people and businesses of Oman since the dawn of the Renaissance in 1970. As a pillar of the Omani economy, Omantel has been a leading player in Oman’s progress and national development. The Omantel logo, …show more content…
Omantel website is available in Arabic and in English. With Omantel Online Services, you can view your bills and pay them instead of going all the way to their showroom, and do a lot at the click of a mouse. Furthermore, they have an Electronic Shop (E-shop) in their website so customers can get an idea about products like phones, Wi-Fi modem and tablets. In addition, they have a customer feedback page. Customer can give feedback about the omantel services. In the bottom of the website, clients can reed news about the …show more content…
moreover, they allowed the customers to listen to radio advertisement in omantel website. The have made a page only for radio advertisement so anyone we missed the advertisement can find it in the website. Annual reports: Omantel is always making an annual report. It helps them to improve their services and their products, so they can get a good reputation. In 31st of December 2009, it was the first annual report from omantel. It contained the profit that they earned in that year, the achievement of the company, public comments and feedback. In the conclusion, many people believe that the reputation of an organization is just as important as the quality of services or products offered by the organization. On the other hand, some would argue that the reputation of a company is actually more important than the actual product or service. And because of that argument, the organization or the company should not only focus on the reputation. They should focus and care about every product that come out of the company, every serves that served and every word that they are telling the
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