• An introduction to the organization. CHOSEN ORGANIZATION: ROTANA HOTELS The Rotana Hotel Management Corporation was founded in 1992 and is operating across the Middle East and Africa. The company was founded by partners Nasser Al Nowais and Selim El Zyr, who were both already well established within the Middle East hospitality industry, with Nasser Al Nowais having previously been instrumental in the formation of the Abu Dhabi National Hotels. Rotana is a fastest growing organization, developing worldwide. The ‘success blend’ of Rotana was a combination of strategic planning and sound financial control, sophisticated human resource capabilities and reliable technical services support. The formula was flavored with innovative food and beverage …show more content…
Sales Management is defined as the structure or the system of trading for the products and services of a company to earn profits, and achieve goals of one’s business. It’s all about managing and operating the selling efficiencies by competing its own targets before competing with any other business in the market to create its own value and demand among the buyers, consumers and customers. It emphasizes on using workforce in order to analyze, plan, implement, and check the sales programs to ensure the better revenue and market share. It depends upon the company size, and nature of the business to run the business with sales force by hiring with highest number of sales professionals including Directors, Mangers, Officers and sales staff. Company Honors has to develop a team of members to run the sales management. They are responsible to decide the number of sales team members, their salaries, their trainings, and sort of compensation, their incentives as well as functions and responsibilities of each team member before hiring …show more content…
All of the board members are non-independent, elected by the shareholders every three years. The skill and knowledge of the board members has proved to be of immense value, the members possess experience in fields as varied as finance, economy, business administration, and hoteliering to social service. • Explain how sales and sales strategies along with sales figures are important for the organization. SALES & SALES STRATEGIES DEFINITION: Sales can be defined in various ways, like exchange of anything to earn profits. I will define it as, it’s a procedure of helping people and trying to meet their requirements by providing them such products and services which may fulfill their needs. It’s all about, looking forward to the customer needs, understanding that what is to be made, and how to be sold and where to be sold? By ensuring the prospects to provide their needs better, faster and more cost-effectively than anyone else could help them. SALES STRATEGIES: "The term 'sales strategy ' hasn 't always been defined clearly in the sales profession," says Mike Moorman, Managing Principal at ZS Associates, a global sales and marketing consulting firm. "Essentially, the term is about three basic questions: who is the sales force going to sell to, what are they going to sell to them, and how are they going to sell to
They monitor the company's costs, revenue and profit. Finance is a very important part to a business because it controls where and what money goes in the business. Without monitoring a business's finance then the business could over spend and become bankrupt. 8) Human resource make sure all the employees have a safe working environment with all the correct equipment and training supplied by the business.
In 1995, Urban Outfitters adopted strict new standards based on this principle. Board of Directors is composed entirely of divisional independent directors. The Board of Directors also plays a major role in developing Urban Outfitters new business strategy. Urban Outfitters strategic plan receives briefings all throughout the year with critical implementations. Involved in succession planning and people development with a focus on CEO succession, and it looks at those who could be potential successors to executives and examines their backgrounds, capabilities, and developmental assignments.
Strategy means the approach, plan and knowledge that is used to move in the direction that will allow the company to satisfy the customer’s wants and needs, and obtain their goal, while reaching and maintaining an economical benefit over the competition (Defining Your Business Strategy, 2016). It can further be defined as a means of evaluating at what success level they are currently sustaining, and what success level they desire to obtain and the means they will need to use to get to their desired level (Bryson p. 11). A practical understanding of the value that strategy brings to an organization, is the course that the company is to take and the positioning that the company has for the future, and very possibly survival in a very competitive
There are few obstacles for entry into the neighborhood bar industry, and the investment costs of starting a new neighborhood bar are low. Rising competition among bars and taverns is increased due to the larger bars in the neighboring target market. When blended with a small industry growth rate, market share profits by one bar will be at the expense of others. Competing for the locally owned bars are other small neighborhood bars and larger already established restaurants with full service bars. Long established bar competition for J & Dee Tavern are, for example, sports bars, pubs, coffeehouses, and wine sellers.
P1: Describe customers in four different contexts: A Market: A market is a place where demand and supply operate. Buyers and sellers interact to trade their good and services. (What is a market? , n.d.)
All employees must meet the customer requirements and company standards in order to be able to be on the sale floor. This also includes how to handle in inventory management system, training for customer services
Managers control who gets hired by deciding whether or not they will be a valuable employee. The district manager is the one who controls situations that involve incidents, and he or she determines what actions need to be taken based on the report that a manager filled out. The ones who oversee a specific shift, and make sure all tasks are being done so the customers can be happy is the job of the shift supervisors. The headquarters make the rules and regulations in accordance with the consumer services and department of agriculture. If stores are keeping the sales floor clean and making food correctly, a secret shopper reports back to the district manager about how well the store is doing.
The idea evolved into the current system of 4P’s of marketing, which include product, price, place, and promotion. The product can be a good or service and is described as something that fills the consumer’s needs or wants. Price is the amount a consumer is willing to pay for that product or service. Place indicates the access a customer has to that product or service. Promotion relates a message strategy or communication to the target audience.
Recommended Marketing Strategies Strategy in marketing, involves harnessing several of a company’s resources in order to meet customers’ needs by way of market analysis, an understanding of competitors actions, globalization and governmental actions. These are work well together with a concentration of technological situation and technology situations (Ranchhod & Gurau, 2007). Marketing strategies should always have a mission statement present. By understanding the business, an organization is able o make steps in defining its mission, a statement of the organization’s scope often identifying the customers, it’s markets, the products as well as values (Kerin, Hartley, & Berkowitz, 2006).
111). The main reason why this is one of my favorite aspects of this book is that it encourages “reasonable down-selling” (Spoelestra, 1997, p. 112). I think that too often salespeople try to only upsell customers, and that can end in a bad experience for the customer, or not sale for the organization at all. I believe that if all salespeople abide by this rule, then organizations will be more successful, as customers will actually be purchasing something they actually want and will enjoy, which increases the chance that they will be a repeat
These smaller groups are assigned to a particular field of service. Each semi-autonomous group has a group head who is designated as the Executive officer or Vice-President of that particular section. The top executive of a specific section only manages the general activities such as hiring and budgeting of that particular section only. The divisional hierarchy prevalent in the Bank of America has various advantages associated with it.
KETING STRATEGY A marketing strategy is a process or model to allow a company or organization to focus limited resources on the best opportunities to increase sales and thereby achieve a sustainable competitive advantage. Or it is a process or model to allow a company to focus limited resources on the best opportunities to increase sales and there by achieve sustainable competitive advantages. The marketing strategies of Hilton Garden Inn are as follows. Philip Kotler defines marketing as a social process used by the people, individually or in a group to achieve what they want by the creation or exchanging their product details and their values with others.
SMART marketing objectives for a hospitality and tourism business: From the brief meeting, Mr Ramesh summarized the main objectives of the Village Hotel Bugis will coincide with the Group’s mission statement. (i) To develop an enterprise and operate the businesses by serving with grace and love, integrity and honesty (ii) To inspire better lives to all stakeholders using the core values of BUILD (iii) To market VHB is a destination of pleasure and business with its unique characteristics of its locality. 2. Marketing plan development for a hospitality organization: Marketinng audit ( PEST ): PEST analysis is a simple widely used tool that helps to analyze the Political, Economic, Social- cultural, Technological changes in the business environment. Let’s see how The Village Hotel uses PEST analysis to their business.
Discussion: Sales are the most dominating factor for any organization. In any circumstances, sales will always
SWOT Analysis SWOT analysis is a tool that helps in assessing the Strengths, Weaknesses, Opportunities, and Threats involved in any commercial business. An individual or firm look at the strengths and weaknesses which are in relation to the internal operations of the business and can be controlled by the firm, whereas the opportunities and threats are facets which are exterior to the business and not controlled by them (Kerzner, 2015). A detailed SWOT analysis of our new product, The World of Monopoly, introduced by the organization is as follows: Strengths • The World of Monopoly theme park and resort will be strategically located on Sheikh Zayed Road just after the ever-popular Ibn Battuta Mall, the theme park will also become the