B.Sc. (Hons) in Business & Management
International and Global Marketing
BSP 6004
M.P. Charindu Sasanka Jayarathna
ICBT Student ID : CL/CBABM /15/52
Cardiff Met Student ID : 20130266
12th August 2017
Acknowledgement
I would like to thank my lecturer Mr. Suhard Amit for his vital encouragement and support towards me in conducting my research for this report. Without his invaluable supervision, all our efforts could have been short sighted.
To our colleagues of ICBT, who helped me with various issues during the preparation of this report, I would thankful to them. I would like to give my gratitude to my friends, who supported me with encouragement and advice which way to go forward.
Finally, I hope this subject will give me great knowledge to achieve my top carrier and to get bright future in my life.
Executive Summary
Starbucks is a popular and one of the largest Coffee and premium drink beverage brand stablished in USA and they do their operations in foreign countries as well. Now a day’s global market has become very competitive, because of the development of modern technologies. This report explain how these problems manage , how these problems effect to the Starbucks and Starbucks growth story their international marketing plans. Using SWOT and PEST analysis, identify controllable and un controllable factors in global market for Starbucks. And also it will be suggested a segmentation criteria and a positioning strategy to
Advertising methods As a franchisee, our Tim Hortons had advertised globally for us as a set up in Malaysia to gain popularity among the countries. They used television advertising, social media, product endorsement, product placement and billboards as some methods for advertising to publicize our outlet and to get attention from people around the globe. However, sometimes neighbourhood might not be aware of Tim Hortons. So, we also would like to self-promote to our neighbourhood.
TRADER JOE’S – INDUVIDUAL ASSIGNMENT 1 Part 1 – Introduction What Joe Coulombe did was opening an ordinary supermarket into the industry but the strategies he took were separating the Trader Joe’s from its rivals. What he did was to offer products targeting sophisticated costumers who were searching for good bargains. The offerings of Trader Joe’s were so unique which are not found at rival shelfs. Another crucial decision he made was to take advantage of recent environmental movements such as the rising trend of costumers searching organic foods. The company also decided on selling private labelled products with lower prices than other brands of the same product.
INDIVIDUAL ASSIGNMENT TRANSNET – MANAGEMENT ADVANCEMENT PROGRAMME (MAP) 2015 Module: Principles in Marketing Date of submission: 06 March 2015 TABLE OF CONTENT Page 1. COMPANY OVERVIEW 3 2.
A financial analysis gives investors a transparent review of how the corporation is performing across the board. Furthermore, in the coffeehouse industry, Starbuck appears to be a strong leader in the marketplace. With the consistent growth, it is highly critical to be aware of how the financial strength of the company reflects especially if you want an investor to consider investing in the business. Like any other company, the coffee industry has its own risks of running a successful coffee shop.
1.0. INTRODUCTION Every organization strives to benefit from creating value for its customers, in the most effective way, for the purpose of attaining competitive advantage in the business environment in which they operate. Philip Kotler(2015) defines marketing as “the science and art of exploring, creating, and delivering value to satisfy the needs of a target market at a profit”. According to Hollensen (2003), a strategy is a fundamental pattern of present and planned objectives…”
The industry size and consumers needs are impacted by social or customer related factors (Contributor, 2015). The main customer related factors affecting Starbucks and its competitors include, economic conditions and customer attitudes, specifically towards Lifestyle and Taste. One of the main demand drivers in the Industry is disposable income, which is significantly influenced by economic conditions. Positive economic conditions increase industry demand and per capita coffee consumption.
Menu Burger king believed that its strength was in its menu which targeted only a certain section of consumers and realised that it had to make changes to be able to compete with its close competitors. It introduced 21 new and improved menu items consisting of mango and strawberry-banana smoothies, “Garden Fresh” salads, chicken wraps, mocha, crispy chicken strips, caramel frappes the expanded menu took cues from both McDonald’s and Starbucks. Earlier burgers kings target was young men with an appetite but with the changes in the menu it was able to attract a larger segment of the population include women, families and the health conscious. Burger king believe that its focus on their food will provide us the opportunity to meaningfully increase same store sales and margins. Marketing and communication Burger King 's main aims and objectives are to serve its customers with the bests meals and services a fast food company could possibly provide.
International marketing strategy is a combination of marketing principle that could be used to formulate a marketing strategy for specific products and services within one or more countries to extend or internationalise the company. The research paper is based on the international marketing strategy of Nike Inc. (a Sports Apparel retail company working internationally) to help the management of the company shortlist and identify potential market for them to expand their business. It utilised macro and micro analysis of the sports retail market to identify the potentials of the industry that would help them to increase their business performance in the international marketplace. Macro Factors PESTLE It is noted that PESTLE is one of the most important and effective that often used by organisations in order to assess different macro factors that influence their activities in a negative manner (Li, et al., 2014).
The two major problems seriously affected my progress of report, this stemmed from my lack of enjoyment at my research, although this project topic chose by myself, I still contemplated give up several times. Time management in this project is not good enough, all the work was too intensive, could not evenly dispersed work which will increased my workload. Time management is the process of organizing and planning how much time I spend on my project chapter. Invest some time in my comprehensive collection of time management articles to learn about managing my own time more efficiently, and save my time in the future. Also the effectiveness of self-management will directly affect time management, self-management is a key skill that will help me throughout my life.
Secondly, the geographic location of Starbucks’ target audience is the urban city of Malaysia, where Starbucks outlets are often regarded as the third location besides their home and workplace for urban professionals to work or to spend some downtime alone or with their peers. Teenagers would spend time at Starbucks as well for meet-ups with friends and as a place to study. Thirdly, there are several psychographic and consumer insights involved.
To decrease the complexity of the process, Starbucks has a set of suppliers that have specific locations to deliver their coffee beans to, allowing them to control the production. This is due to their highly-centralised processes that enables Starbucks to control their global networks. Another component of their value proposition is the service. The process of their customer service follows a pattern that is common to every Starbucks Coffee Shop in the world. This process helps them deliver their value proposition through four different and simple aspects which are to create the perfect product, to deliver this product in a short period of time, the caring product delivery and finally the adoption of effective problem-resolution procedure.
AMITY UNIVERSITY, AMITY SCHOOL OF BUSINESS, NOIDA, UTTAR PRADESH PROJECT REPORT ON: “MARKETING STRATEGIES OF ‘CADBURY’-MONDELEZ INDIA” SUBMITTED TO: DR.SUPRIYA JHA ASB, AMITY UNIVERSITY, NOIDA, UP SUBMITTED BY: ADITI GUPTA BBA – CO7 A3906413041 SUMMER PROJECT REPORT ASB, AMITY UNIVERSITY, NOIDA, UP OBJECTIVES OF STUDY To study about the company’s marketing objectives. To study company’s variety of products. To overview company’s competitors. To study its marketing strategies: communication strategy, distribution strategy and pricing strategy.
We use SWOT analysis to determine the performance of Nestle in Malaysia and 7Eleven. SWOT stand for strengths, weaknesses, opportunities and threats. The companies that under our observations received their Halal certificate from Jabatan Kemajuan Islam Malaysia (JAKIM). Nestle had full filled Malaysian standard and this document had undergone the process required by International Standardization Organization (ISO). Nestle branches in Malaysia also received Grad B in sanitary premise from local authority.
In this section, we use the Porter’s 5 forces model to evaluate the attraction of the industry when focus on the following 5 forces, Calm coffee faces the impact of the 5 forces, as outlined in Porter’s model. These five forces have different intensity or advantage based on Calm coffee position, as follows: This part of the 5 Forces analysis shows that competition is one of the most important of Calm Coffee need to concern. The businesses have many competitors, which have different sizes, specialties and strategies. For example, Calm faces the competitive force of McDonald’s and Starbucks, as well as other specialty coffeehouse. The strong force of competition is also because of the low switching cost, which means that the customers can easy
STARBUCKS SINGAPORE 1.0 INTRODUCTION Originated in United States (US), Starbucks selected Singapore as the third international market to expand its business in 1996. It offers all-embracing products of coffee, handcrafted beverages, light food, merchandise and consumer products as well as an exclusive Starbucks experience to the customers. Starbucks Singapore prides itself on the 100th store expansion in 2014 (Priscilla, 2014). The company is staying ahead in the Singapore coffee chain industry, yet it is facing numerous emerging challenges in the global competitive environment.