Zara tries to get information about customers several times in a day. They use Personal Digital Assistants (PDA), which collects the information about customers feedback and directly send it to the headquarters. For example, if customer has some complain about product or some like that, the directly send the message to the headquarters, this system is very flexible and when customers see that their problem is important for the company and they try to solve the problem instantly, the image of the brand is elevated. ZARA is highly vertical-integrated and also centralized. Vertical integration means that all the stages of the value chain are controlled by the Group, a distinctive feature of ZARA’s business model, has allowed the company to successfully develop a strong merchandising strategy.
To have the parts it needs at the right time to assemble a PC, Dell has to ensure everything is planned and coordinated smoothly through its internal IT systems and via electronic linkages with suppliers, its own logistics hubs, shipping companies, and distributors who handle third party items. Sales and marketing One-third of Dell’s employee base is in sales and marketing. Initially the company had sales and service representatives but once Dell’s operations were introduced to the internet, everything is handled online. External Relationships: From Value Chain to Value Web Dell’s core PC business was organized along the lines of a traditional value chain. Like most other PC companies, it concentrated on building and selling systems, relying on others to provide components, software and services.
According to Subedi (2014), every organization owns a management structure that influence liaisons between the different activities and the members, and subdivides, and assigns roles, responsibilities, and authority to perform different duties. Subedi also reported that “all organizations have a management structure that determines relationships between the different activities and the members, and subdivides and assigns roles, responsibilities, and authority to carry out different tasks. Organizations are open systems, they affect and affected by their environment.” (p. 2). Like any other organization, Prudential also has its own unique and flexible organization structure that helps the company to be stable in the competitive markets. Prudential company is known as the one of Asia 's leading life insurers and one of the region 's largest asset management companies.
They can just find it by clicking on the account summary option in the SAP Business One. With this I get to know how technology has helped the accountants in making their jobs easy. Another thing is how in SAP all the debit and credit accounts are given a certain numbers and all the information related to those accounts are easily stored under those numbers. So by just clicking those numbers the accountant can see all the transactions of that
Using technologies with the help of the production, operation and research and design makes these products and services. Globe Telecom offers a shift from a traditional pen-and-paper forms to app-based forms which is called Canvas that lets the business enterprises make customized forms for the use in dispatching and delivery service. Delivery efficiency is very important in any business. Globe Business’ Fleet Management System lets the companies monitor the location of the delivery and at the same time it can also help monitor the driving behavior of the drivers by using the installed devices, sensors and GPS. In terms of manufacturing processes, the company provides mobile Internet to their employees on field to serve the needs of the customers, decision makers and support groups.
1.0 Executive Summary Dell Company was established on 4 November 1984. It is one of the largest information technology companies in the world, employing around 103,300 employees worldwide. Dell Company’s founder is Michael Dell. He was the youngest CEO to guide a company to a Fortune 500 ranking. Dell Company is using customer satisfaction as the main important concern to integrate each of their operations, to understand and try to produce as well as deliver products and services that capture their customers’ trust and satisfaction.
Pfizer put in place a solid hierarchy approach and ground rules for usage of Electronic Case Files and Documentum. Each person at Pfizer has their own MySite, and the IT administration inspires co-workers to build and eliminate locations regularly as tasks continuously come and go. The key is communication. Pfizer constructs a written communication podium correlation format to help analyze approved tools. It also empowers character restoring through an on-screen site request wizard.
Knowledge Management process Knowledge Management process is a simple act of transforming data into knowledge. These processes are universal for every organization. It involves systematic capturing, distributing and application of knowledge within an organization. Following are the basic ways every organization handles knowledge at different stages of its life cycle. - Knowledge Acquisition - Knowledge Organization & Storage - Knowledge Dissemination - Knowledge Application Knowledge Acquisition: Knowledge discovery deals with the creation and development of new knowledge from the existing information present in a firm.
• Provides a structure of the departmental view of the data. (Ponniah, 2010) Bill Inmon and Ralph Kimball Bill Inmon is one of data warehousing’s gurus who is a main proponent of the Top-Down approach. His view on database warehousing is that it is a centralized repository for the entire enterprise’s information. The information of the data warehouse is stored at the most granular level possible and is stored within a normalized data model. Bill Inmon sees the data warehouse as the centre of the ‘Corporate Information Factory’ which provides the logical framework for the business so that accurate and informative Business Intelligence can be supplied.
It is also a portal for top level management to view all the marketing and administrative reports on the go. “PBPL Management Information System” is a portal for advertising for Paras Biotech (P) Limited, Lucknow. It contains all the details necessary for converting a potential lead to a successful client. It contains details of all the products and services offered by the company and also the team that makes it all happen. The company profile takes us to a portal to know about a brief history, vision and mission of the company.