Turkish Airline is the national air carrier for Turkey. The head office of Turkish Airline is located at Istanbul. With Istanbul Airport being the fundamental base for the firm, the Turkish transporter likewise has auxiliary center points at Esenboga International Airport, Adnan Menderes Airport and Sabiha Gokcen International Airport. Turkish Airline operates scheduled flight services to 41 domestic main cities within Turki and 206 international airports such as in Europe, Asia, America and Africa. The airline flies to 247 destinations which makes the airline the fourth-largest carrier in the world by number of destinations.
The main importance that Turkish Airline emphasizes is to offer its employees with transparent working environment
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1.3 Mission, Vision and Core Values
1.3.1 Mission
Our mission is to become the world leading Air carrier with a wide coverage which adhere to all its strict compliance with the flight safety procedure, reliability, good product line, best service quality and to be competitive in the industry.
1.3.2 Vision
Our visions are:
To become an air carrier with o A continued growth trend over industry average o Zero major accidents/crashes o Most envied service levels worldwide o Unit costs equating with low cost carriers o Sales and distribution costs below industry averages o A personnel constantly developing their qualifications with the awareness of the close relationship between the benefits for the company and the added value that they contribute o An entrepreneurship that creates business opportunities for fellow members in the Star Alliance and takes advantage of the business potential provided by them o A staff well adapted to modern governance principles by observing the best interests of not only shareholders but also stakeholders
1.3.3 Core Values
Below are the core values that we emphasize:
• Honesty and Fair
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All the candidates shortlisted who meet the basic requirements are then subjected to written and verbal assessments. The assessment is made using modern selection methods The purpose of this study is to obtain current information about Steward based on job duties and responsibilities. Therefore we contacted a stewardess from Turkish Airlines. We sent him an e-mail because we cannot manage to meet him in person because of his working schedule. We have asked him to complete a questionnaire regarding his job duties. The following is the content of the email that he has
Their mission will guide them to make more informed choices about what they fund, give support to, and why they started their organization. Their vision statement
Assignment #1 Introduction Air Canada was established in 1937, provides scheduled and charter air transport for passengers and cargo to 182 destinations worldwide. It is the largest airline of Canada by fleet size and passengers carried. Air Canada is governed by an eleven-member Board of Directors committed to meeting high standards of corporate governance in all aspects of the Corporation’s affairs. Our Mission – “Connecting Canada and the World” Our Vision – “Building loyalty through passion and innovation” PESTEL Analysis: Political Factors: "The 'Open Skies Agreement ' between governments of US and Canada in March 2007 came into action as it liberalized the air transportation services.
Q1 : (Philip,2011) “Marketing environment is consists of the actors and forces outside the marketing department that affect marketing management’s ability to build and maintain successful relationships with target customers” . The marketing environment consists of micro and macro environment . Macro environment have larger societal forces that effect the microenvironment , it includes : demographic , economic , cultural and other forces. The demographic is the study of human populations like : gender , age, location , density and other statistics . The demographic trends have impacted the marketing includes : changing age , population growth and so on , for example , this changing will affect the united airlines decision because demographic
Their employees are given the opportunity to work in a nurturing and thriving environment. The leaders of CarMax have put their words into actions for their employees to benefit from. Their efforts have earned respect from the employees as seen in feedback from employees on their website. The employee development and training initiatives are one of the biggest impacts they can have on their employees. “Training and development play a vital role in the effectiveness of an organization” (Falola, Osibanjo, & Ojo 2014).
Looking at the respective case studies, SIA, EA and Lufthansa have shared similar challenges like striving for cost effectiveness and differentiation from competitors. Despite these similarities, SIA and EA seem to have survived throughout as an individual highly recognized brands while being involved in Star Alliance overshadows Lufthansa. As well, Lufthansa also operated with higher labor costs than low-cost players or emerging market competitors – years of union advocacy, pension fund obligations, and industry regulations forced these airlines to devote a larger share of revenues towards labor benefits. EA advantage mostly comes from government support and their self sufficient in fuel compared to the other two airlines. External factors like fuel prices or government factors may affect the airlines, but the root of sustaining competitive advantages still lies within the organization’s strategies and core values in order to gain
The inauguration of Virgin Australia Airlines, by Sir Richard Branson, as a domestic carrier in 2000 basically aimed at the convenience of the budget travelers. The Airlines was inaugurated as relaxed informal airline. Sir Richard was open-minded, amiable, and generous with his management team, imaginative, audacious and exclusive in his thoughtfulness. Initially started as a low-cost carrier, the company improved its services to turn itself into a “new-world carrier” as described by themselves (Virgin Blue media release, 2011, para. 2).However all these faltered when Qantas’ past marketing manager took over during 2011.
However, the company will have to prioritize their strategy and concentrate on a few important issues. The company should prioritize on progressively taping into market areas that remain untapped. The company has concentrated on offering cheaper fares in routes where its competitors charge high fares. However, they need to branch out their operating areas to sustain their brand for a longer time.
In today’s era managers are challenged daily with disputes like ethics, diversity, working in teams, privacy, sexual harassment, and handling differences. Furthermore, these issues are discussed because they are constantly the debatable topics in the workplace. More importantly, handling differences and diversity is the current situations in the workplace. Moreover, a few managerial concepts must be considered, including selection methods, training and development, performance appraisal, and diversity management.
The Position Analysis Questionnaire (PAQ) is a technique that is essential for analyzing various jobs. It is helpful with assisting future employees by providing the responsibilities of a given job, as well as the qualities required to do the job (Baker, 2018). The PAQ is broken down into six main categories that sum up a total of 187 job elements. Although each job may require different tasks, the PAQ is structured in a way that it’s able to identify the characteristics that each job typically holds. Due to the PAQ being one of the most widely used job analysis instruments, it has been successful with evaluating the skills of an applicant.
Objectives 3.1 Focus on airport resources and technology to improve on time flights, arrival, baggage handling. Caribbean Airlines objectives are to have a flowing routine, by allowing customers to check in their baggage at any time and remove the fixed time according to the customer’s flight. The customers can enjoy the freedom of having lunch with families without the hassle of dragging multiple bags behind them. Another objective would be to improvement of flights scheduled, meeting each and every customers boarding time and even arriving to their destinations before time 3.2 Continue to develop and deploy travel innovations Caribbean Airlines will focus on a more innovative aircraft interior, giving passengers more leg room and better
> Founded in 1941 and based in Pasay City, The Philippine Airlines is the country 's ultimate flag carrier and oldest airlines. The monopolization of the airline occurred in 1995 when Lucio Tan, an affluent Chinese-Filipino businessman purchased the airline and became its chairman and CEO. . Global competition in the industry > Threat to new entrants: In spite of the low switching costs and the absence of proprietary goods and services, generally speaking, there is a low threat to new entrants in the airline industry. The huge amount of capital make reprisals against new entrants through a price drop.
1.0 Introduction to Strategic Management Strategic management practices the formation; achievement and reaching the major objectives executed by the management of the company, by considering the capital and a task of the internal and external environments in which the company wishes to compete. 1.1 Introduction to Singapore Airlines Singapore Airlines (SIA) is established in year 1972 with remarkable performance among its competitors in the industry throughout its 35-year-long history till date (Heracleous & Wirtz, 2009). According to Singapore Airlines (2014), SIA is one of the youngest aircraft fleets worldwide to destinations crossing a network of more six continents, with its iconic Singapore Girl providing excellent standard of service to customers. Throughout the years of operations, SIA has an impressive ever-growing list of industry 's leading innovations such as offering free headsets along with a choice of meals and drinks in Economy Class in the 1970s, followed by introducing satellite based in-flight telephones in year 1991, involving an ample panel of renowned chefs, the International Culinary Panel, to provide lush in-flight meals in year 1998, developing audio and video on demand (AVOD) capabilities on KrisWorld in year 2001, and lastly flying the airbus of A380 from Singapore to Sydney on 25 October 2007 (Singapore Airlines, 2014).
The airports provide the airline with information such as; the destinations preferred by the customers in the particular
Performance reviews give way to ‘Check-In’ system at Adobe Performance reviews have been followed in most companies across the world since the 1930s. However, this process came under a cloud of criticism several times. According to Bob Sutton, a business management professor at Stanford University, the process of employee ranking leads to an environment that creates unethical competition among employees, thereby killing their morale. So, quite naturally, Donna Morris—Senior Vice President of People and Places at Adobe—was upset about the company’s age-old performance review system.
Introduction Employees are crucial to any business, and so it is extremely important for an organisation to have a great understanding to the recruitment and selection process. This process is used to make sure the right candidate is chosen for the job. The aim of the research is to create a better understand of the recruitment and selection process and what takes organisation to recruit new employees. The recruitment and selection process has so many different elements to think about, and this essay reflects on how the organisation searches for possible candidates to recruit. Recruitment and selection process is dealt with mostly the human resource (HR) department, although in many organisations it is common for other heads of department to be involved in the process to make sure that technical considerations are assessed during recruitment and selection so that no faults are made.