Images are said to become even more important. Tourist choice and perception for destination is one of the most needed aspects. Tourist take into account various factors in term formalities, local people, attraction, connectivity, convience and their preferences are some of the factors that generate tourist flow to a particular location. Consumer has different perception and individual needs, which hold different values to destination. In today’s, global technological world there exist various sources of information for selecting a destination.
Tourist Gaze. The concept "Tourist Gaze" implies a dynamic process, which is associated with the acquisition and accumulation of tourist experience. Moreover, this concept includes a multi-level gradual social organisation of tourism and systematic natural development of these processes. The "tourist gaze" helps to formulate what separates the tourist experience from everyday life. Namely, to understand the ways in which the production and consumption of tourism goods and services affect various social relations and processes.
Presently, many websites such as TripAdvisor (TripAdvisor, n.d.), MauritiusHotels (Mauritiushotels.mu, n.d.), MauritiusAttractions (Mauritiusattractions.com, n.d.), and existing mobile applications such as MyMauritius (The official tourism app of the Mauritius Tourism Promotion Authority, n.d.) have useful information about preferred locations for tourists. However, the process of planning one’s trip is quite a painstaking task as it requires the knowledge of the locality, travelling modes, places of interest and budget. Moreover, the websites mentioned above lack intelligence and have many limitations. Presently, tourist planners for Mauritius only allow tourists to make bookings but do not provide itinerary recommendations based on the tourist’s tastes, such as places of interest to visit and accommodations. Also, there is no travel plan sharing option.
To understand more about the reasons behind why do people engage in tourism we should define the meaning of tourism demand? Tourism demand is “the relationship between individuals’ motivation [to travel] and their ability to do so’ (Pearce,1995 ). Another definition according to Mathieson and Wall is “The total number of persons who travel, or wish to travel, to use tourist facilities and services at places away from their places of work and residence” (Page, 2007). It also can be defined as “The schedule of the amount of any product or service which people are willing and able to buy at each specific prices in a set of possible prices during a specified period of time”(Cooper et al, 1993). Why do people engage in tourism?
Bilton (2006) and Hung (2015) emphasize the important role of aggregation and diffusion. Therefore, the importance of tourism to the whole region is a long-standing problem faced by economists. Yilmaz and Yolal (2008) discussed in particular the role in the transformation of the production model. They point out that in terms of reproduction, change not only occurs under objective conditions, but also occurs in the producer.
2.1 Destination Image Destination image concept may vary in related academic literature. According to Matos, Mendes, and Valle (2012), image is a set of complex mental impressions and total feelings that a potential tourists hold of a product, place or tourism destination. It is one’s mental representation, feelings and overall perception about a certain destination. Echtner and Ritchie (2003) described destination image as simply "impressions of a place" or "perceptions of an area". For Lopes (2011), Destination Image is one of the most important elements of a tourist destination, and becomes a critical factor for the success or failure of tourism management.
These factors are likely to compel managers to find new ways to strategically position their operations across relevant global markets, possibly through the adoption of multiple-virtual, and physical, integrated value-adding strategies and approaches (Anwar and John 200 and Glenn F. Rose, 2005). Temporal variations in natural phenomena also affect destinations (or receiving areas). The receiving area is the location of the suppliers of tourism activity. Climate, for example, can determine the types of tourist attractions within a destination. On the other hand, the cultural, religious, ethnic and social activities in a destination influence the type and number of visitors Christine Lee, Sue Bergin-Seers, Graeme Galloway,Barry O'Mahony and Adela McMurray (2008) .
The tourism industry is very different from other industries because here you are not dealing with a product, instead, you are promoting the offerings of a destination. The high level of competition within and outside the industry makes you be constantly creative and unique in your approach. Your customers should always get the best image of the destination and its offerings. It should offer and contribute towards sales through the diffusion of information. It should act as a driver in encouraging the actual or potential customers to travel.
Because of these reasons tourists may falter to visit some countries which may affect to that country’s economic growth. So, having a web based userfriendly tourism management system is important. This paper reviews existing tourism management systems and their performances and how technology can improve existing